Rediff Shopping — Worst service ( Not delivered the product for more than 25 days )

Address:

Chennai, Tamil Nadu

(Order No :[protected] Never seen such worst service in any industry from rediff shopping. I wish rediff should not do any service if you’re not able to keep up the words... Feb 19th Almost 25 day's i am waiting for the product.. There was no response from the rediff team ... Nore the product delivered, Finally spoken person called Judhishtir (Senior executive of customer care) on 13th March with the product vendor, When the real truth came out saying rediff has a problem with the shipping partner, & the same agreed by the rediff executive, Where i asked compensation for no fault of mine after making the full payment. Which rediff executive promised me that will communicate the same thru e-mail with in a hours’ time on the same day till date no email from rediff side… again I call today ( 16th March ) again about the status on refund & compensation Smartly replied stating will refund your within 5 to 6 days, No one is willing to share the feedback for compensation ...called again trying to speak to the manger no one is willing to transfer the call’s, after I said will not disconnect the call until I get a proper resolution for my query.. Executive disconnected the call after two min one “Kamani “ from rediff called Team leader Assured that will arrange a call back from his manager by 6 pm. Surprise to see that one floor in charge called & told me that manager is too busy not able to communicate with the customer.. The executive Neha was too rude & said that we can give only 250 rs gift voucher for the mental stress what you have undergone by ordering via rediff shopping, if you’re not angering with that you can go to any level we are not worried about it… This is called customer service???????????????????????????????????????????????????????? Remarks: I have recorded all the call’s of the executive (Mainly the problem faced by the rediff team & logistics), for internal problem why customer should suffer?????????????????? Until customer call’s No response why???????????????? Need compensation for the mental stress given by Rediff Shopping team...