Rediff Shopping — Wrong shoe delivered, now delay in cancellation

Address:

Bangalore, Karnataka

I placed the order for a shoe and then declined the order[protected] from this vendor as the product was available for cheaper price with other vendors. However after placing the same shoe from other vendor (order no[protected], I have still been delivered the product from the old declined vendor (Solution 24x7) for even more price (Rs 1450) than what is appearing on the site (Rs 1308). The product that has been delivered is blue color whereas I ordered for nivia white and silver shoe in size uk 12. I confirmed the size and color of the order on the call that I received from your executive after placing the order. Is this the kind of service that you provide to the customers. You had already taken 10days to deliver this product. Now to cancel the order you have taken already morr than half a month. Could you just cancel the order and refund my money back which is ₹1, 450. The last resort that I have now is to report to consumer court and take serious step. You have such bad service, no wonder why you are way behind in the market of online shopping