Rediff Sshopping — Wrong product delivered and Amount not Refunded

Address:

Lucknow, Uttar Pradesh

I ordered a wooden foldable table from rediff Shopping (order no. 8712040) in Nov'13, but they delivered a Plastic table instead. I paid Rs. 1178 for the table by cash on delivery mode. In mail conversation they asked me to return the product and cost of product along with courier charges will be refunded. I returned the product on the address provided by them. After few days I received a cheque of only courier charges whereas there is still no clue for the balance table amount. I called up their customer care number as well and logged a complaint also but still no refund has been made yet. Finally I decided to file a complaint in this consumer complaint forum. Please help!