Rediff.com India — j m 1-1230 amh battery for blackberry mobile

Address:	Ranga Reddy, Andhra Pradesh, 500047
Website:	Rediff.com

Sir,
Order no. 15230733 dtd. 5.11.18 for rs. 570/-
Payment made through debit card at 00:37 hrs. Order was not confirmed immediately, hence I called Mumbai no. and informed them on the same morning and I informed the same matter to bank.Order confirmed through SMS by rediff on 12.11.18 with above mentioned order no. and mentioned likely dispatch on 16.11.18. And postponed to 21.11.18. The order cancelled unilaterally by themselves and mentioned that the refund amount of 570/- initiated. Till date the amount has not reflected at my bank. One Mrs. Akshata from support team is continuously mentioning that the partner has processed the refund successfully and asking me again and again submit my bank statement when i asking about reference number of process. As such, I have to brought this issue into your notice for resolving the matter immediately. I request you verify all my mails and support and customer care as well for reference purpose.

Note: Akshata mentioning my name as Ramesh, kindly note that I 'm Kamalnayan(KN Duvvuri) duvvuri.
Hope that you will do the needful immediately and inform to me by return mail.

Thanking you,
Kamalnayan duvvuri
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