Rediff.com India — Online purchase

Address:	671310
Website:	shopping.rediff.com/customer-care/refund-status

On dec-04 i have made an order with order id 13988976...
1. Mototrance Sporty Arc Blue Green Bike Body Cover For RoyalEnfield Classic 350
2.Jbl T280a Wired 3.5mm Jack Mic Music Handsfree For Ios & Android Mobile
order is approved, the first item received on 10/12/16...but the second item not received yet...i have contacted many times and send ticket number also...track order shows only ready to dispatch...now it shows refunded due to cancellation...i want to know who is cancelled the order? no messages are received against the refunded money.