Rediff.com India — Product (Order ID:[protected] is not received

Hi Sir/Madam,

This is to inform you that I've ordered the one product (Order number:[protected] in rediff shopping on 29th November 2016 and I've paid for that. I supposed to get the product on 6th December 2016. Till now I didn’t get the product. Every day customer care is telling “Sorry for the delay, By EOD you will get your product.” But I didn’t get the product. I’ve sent couple of mail to customer care. I didn’t get any reply from them.

On 10th Nov 2016, I ordered same product (Order No.[protected]. It was also cancelled. The reason was "Due to Door Lock it was returned to Supplier”.

I've given my office address for both orders. I was really surprised How Door was locked for a Multinational Company. I didn't get any call from Courier person.

I am really frustrated on service of Rediff Shopping. Kindly look into this matter.

Thanks and Regards,

Biplab

Mobile : [protected]