Rediff.com India — [Ticket#[protected]] RE: Vendor problem faced

Address:	411042
Website:	shopping.rediff.com

Rediff:

Dear Azar,

Greetings from rediff.com

Apology for the inconvenience cause

With respect to your mail we would request you that kindly elaborate on the exact problem you are facing so that we can give you the optimum resolution.

We request you to explain the issue more clearly, so that we can investigate the same and provide you with an optimum resolution.

Warm Regards,
Abhishek
Customer Support
Rediff shopping

P.S : Please do not change the subject line for the future correspondence

My Mail to Rediff:

Hi Abhishek,
Thanks for the Earnest reply.

I am sharing you the Photos of the item, so that it will be easier for you understand.

Issues with the item are:
1. Dupatta colour mismatch.
2. Embroidery missing at the back (Also Embroidery was shown on the website).
3. Item size is short.
4. Low Quality.

Photo 1 shows front with embroidery and duppata colour mismatch.

Photo 2 is the duppata with complete different colour and embroidery bute missing.

Photo 3 shows back with missing Embroidery.

Photo 4 is the actual item being displayed on Rediff website.

I will like to have refund for the item.

Thanks, And please do the needful. Its Pleasure shopping on Rediff.

Regards,
Azhar kazi

Next Mail By me:

With reference to the ticket no.[protected], I would like to know your action on my compain about the product.

It seems ridiculous from your side as i have not received a single reply from your side nor your entire Support Team.

Its becoming a great experience shopping on Rediff.