Reebok India — Amount is deducted two times but order not placed ..amount not refunded yet

I ordered online shop4reebok.com site for shoe purchase on 20 December 2021 but amount is deducted two times from my credit card of rupees 1799 and order not placed ..they are not refund my amount I calling 10 times and write a mail regarding my refund also provided as a proof of transaction..but they didn’t reply yet not refunded my amount . They refused that they not received my amount but my credit card bank is saying that they already matured this amount on their account…I totally frustrated so here I am complaint please resolve my problem as soon as possible ..here also I am attaching a proof of transaction