Reebok India — Replacement of my new damaged shoe

Address:

Khordha, Odisha

I got an shoe from my brother as gift of Reebok brand. When I wear that for the 1st time, with in hours both the soles came out. We connected with the company, and got an reply saying the product has exceeded the warranty period and hence can not be replaced. I agree to that point, but I believe it is companies responsibility to fix the product having manufacturing defects. Yes this product had manufacturing defect as a shoe mrp Rs 8999 can not be damaged on it's 1st wear. This is why I would request to the company to take necessary action and fix the product.