Reebok India — shoe getting torn off within 1.5 month (under warranty)

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Team Reebok,

It is with extreme disappointment and frustration that I am writing this to one of my trusted brands.

I purchased reebok’s shoes from your Mall of India, Noida outlet. Invoice no: S1301-T1-SC2750 dated 11/08/2018 for Rs 15999/- (CN6049) and within a span of less than two months they have started to tear up. This is totally unexpected!!

It pains to see that your premier line of shoes couldn’t survive my morning walks for even two months. Looking at the wear and tear it feels that the shoe is being used for over an year or even more. This is unacceptable from a brand such as yours. Just to add to my woes, your Mall of India, Noida has been closed for renovation leaving me with no place to go.

Advise what needs to be done now? I need the shoes and they better be worth the money I paid for and right now I am feeling cheated and disappointed.

Awaiting immediate response here pls!