Reebok India — Shoes - ar2496-9.5 reebok zquick lite | |||||
Health problem due to Misleading information by your sales agents in your outlet in Infiniti Mall, Malad West, Mumbai. I had repeatedly told the salesperson (Chandan Dandekar) that I have a severe chronic back problem that gets aggravated by any instability/ discomfort in shoes and I needed WALKING SHOES WITH GOOD AMOUNT OF CUSHIONING & ABSOLUTE STABILITY. I even checked with Chandan that these were running shoes but he was quite sure they'd be just right. I also told him the mid heel part was slightly raised - would that not affect the balance. But he disregarded the same. It is sad to see the casualness Reebok - an international brand - is showing. Your reputation seems of less importance than getting sales. As a result of this, I'm bed ridden on pain killers since morning. Now when I looked it up, I find that these shoes while are high on cushioning, have a flared heel for running which is not required for walking. Ms Saira who took my call, was most indifferent. I expect someone to call me & give me a resolution - the shoes returned for sure, and someone with expertise/ authentic know how to recommend an alternate walking shoe. Else return of my money. In case Reebok team needs evidence, let me know. I'd may be take the effort of getting a doctor's certificate on how bad the pain is at the moment. Was this information helpful? | |||||
Reebok India customer support has been notified about the posted complaint. | |||||
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