Reebok India — Warranty Claim/ Reebok India

I purchased these shoes Order no.RBK[protected] on[protected] and now it hasn't been 2 months and the right shoe sole came off. I sent numerous mails to Reebok India but the respoded that shors is 6 months old even after providing valid proof that the product is just 2 months old. Later on they arranged the pick up but was never done. I kept on mailing but now they have even stopped responding.
I hereby attached the SS of proof. Kindly help and resolve the issue asap
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