Refrigerator — not maintaining commitment

Address:

Yelahanka, 560054

I went to buy refrigerator to yelahanka
Show room after three visit, we finalised one model, repeated asked them is this available, after due enquiry
They confirmed with in 7 days they will
Deliver, after few days they rang up not
Available, it may take few more we week, we agreed to that after few week
Again went to show room 5 th time,
Not once senior manager available.
Sales man junior intract, they are trying
To bully me that they will not refund,
Finally i agreed to show room piece, if
There is no damage, after two days they rang up frig is damaged, request ed for refund it is more than week, ihave to go and collect check,
Though they hve encashed the point
They refused to give full amount, this
Is un ethical to refuse my money, i will not go to show room, i want my money in full, the way people dehaiving
This show room lowering the image,
Of tata name, i want my money back i have no mind to deal with this
Company which has deficit of ethics.