[Resolved]  Electrolux / 340 Ltr Refrigerator / Etb3400ua - R / N — Power Consumption is more than Power Rating

Address:Kerala

I have repeatedly complaint to Electrolux Customer Care that the power consumptio of Refrigerator is more than the Power Rating. The service person have visited the house and checked the AMPs of the Compressor and informed that there is no problem with the Refrigerator. Again my second electricity bill have generated and shocked to see that the power consumption of the Refrigerator alone is 190KW or 190 Units.

Brand : Electrolux
Capacity : 340 Ltr
Purchased from : Next Retail

Again complained to the customer care on 15/Nov about the power consumption. This time the service centre people started arguing that there might be some earthing issue/ Voltage Fluctuation/ Cabling Issue

At the first visit of the engineer, he have explained the same and requested the building electrician to check the same. Electrician have confirmed that there is no issue either with earthing/ Voltage Fluctuation/ Cabling

My last refrigerator used in recent past was LG 450Ltr Double Door, which used to consume 2.5 KWh/Day with high usage

Currently i am alone and doesn't use the refrigerator for more than 5 times a day

If the Electrolux team is not able to resolve the issue, let them take back the product and pay my purchase amount at the earliest
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Aug 13, 2020
Complaint marked as Resolved 
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