LG Electronics India Pvt. Ltd. — poor service

Address:

Tamil Nadu

my L G double door fridge purchased less than 2 years back stopped functioning ( no cooling).We have placed a complaint on 19/06/2013.The service person visited my residence on 20/01/2013. He identified the problem and assured it will be fixed in about 3 days.I recieved a sms stating the complaint is pending.In spite of repeated remainders there is no proper response from service department.It is very difficult to even contact them over phone.