| Address: | Rangareddy, Andhra Pradesh |
I agree that man makes mistakes, we need to give one more chance to rectify and learn a lesson not to repeat the episode again but A S Rao Nagar branch, Reliance digital making a nuisance in sending wrong model product and very aggressive in commanding that the product delivery is the same and taking much time to replacing the ordered one. On 11the April'13(ugadi) we ordered a new LG refrigeration, showroom team send the wrong delivery, with the info their commanding that we have order thee same, on explaining and proving that one which is delivery is not there in the display show. sales (Abdul) apologies mistake has been done by the stores and their incharge Karthik, Das promised to replacing the product with a false assurance today night at before 2200hrs. Till now the product is not replaced,WORST, WORST SERVICE.
Well, most of the people attracted towards the reliance digital, but there problem starts as soon as you bought the product, Because of their service? everyone will BECOME regular customer to the branch not for buying purpose, just to get the response from thee management team it gonna take some more time to finish the work.
And Sales guy(Abdul), customer care(mounika) Incharge(Karthik) and DAS and very unethical people and ensure the false promise and cheating the customer, Karthik is very arrogant and worst, behaviour is very bad, Das committed false promise in replacing the product, I don't know how much time their gonna take. customer care ensured that the delivery has been started at 1500hrs but till now 1200am(from upl to safilguda) no response.
Simply careless playing with the customer feelings.worst service, manner less incharge
fOR THEIR MISTAKEN, MAKING US REGULAR WALK TO THE SHOWROOM.
WORST SERVICE, THINK for ANY OTHER SHOWROOM
staff will crack joke on the complaint people.
I NEVER EVER RECOMMEND TO BUY ANY GOODS FROM RELIANCE DIGITAL.
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LG — Bad customer care
Hi,I own a LG 29 inch TV. For the past two days the TV is not working, when switched on, a line in the center of the screen appears.
I had called the customer care yesterday (20th June 2011) in the morning to file a complaint, the person at the customer care center told me that I would get a call from service center within 2 hours and the it would be taken care from there on. I had waited for the call till evening and called the customer care back to find out about the delay, another person at the customer care told me that someone from the service center will call within 24 hours for the problem and also apologized for the wrong information given by his colleague.
Till now I have not received any call from LG service center. Today in the afternoon I called the customer care again in the afternoon, was told that someone would call soon but in vain, after a long wait I called them back again in the evening to find out and the representative gives me the number of the service center[protected]. I called the service center and nobody responded.
I own a lot of home appliances of LG, their after sales service seem to be very bad.
Name and details of my complaint: Anupam, mobile no. [protected], Address: 12-2-823/c/74 Sbi colony, Behind St.Ann's college, Mehdipatnam, Hyderabad.