[Resolved]  LG refrigerator Model No.GL245 BEDGS — LG Refrigerator working miserably

Address:Ghaziabad, Uttar Pradesh

I purchased refrigerator Model No.GL245 BEDGS on 13/12/2012 from your dealer OM Power Shalimar garden U.P. From the date of purchase the refrigerator start giving one problem after other. With in two months of purchase complaint was made for DOOR, Freezer , low freezing and Dip try, the problems were never resolved completely.
I believe with surety that this refrigerator was used in display before it was sent to my home against my purchase. This belief of mine turned into reality when on 18/06/2013, the door of freezer came down when we open the refrigerator. The beadings of shelves are so poor quality that they break as they are of wax. This shows that material used is of very poor quality and refrigerator is used in display which made its doors, freezing & freezer door very pathetic. Please investigate the matter as highlighted above
I would like to know why I have been cheated by supply the refrigerator which was used in display and material at beadings of shelves is very poor.
It is requested to replace my refrigerator because of following problems urgently.
1. Refrigerator freezer door has broken all of sudden
2. Try bedding of all shelves are breaks at all places, it seems they are of inferior quality
3. Dip try is not evaporating completely
4. Low Freezing
Rakesh Koul [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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LG model no GL245 BEDGS has problems because of these problems company have no courage to face customers, but we will drag company in consumer court
Dear Mr. Koul,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team

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