| Address: | Gautam Buddha Nagar, Uttar Pradesh |
Dear Sir/Madam,
I placed order in Timtara.com for purchasing Whirlpool Refrigerator on 6.1.2012 (Order ID:[protected] and Nokia X2-01 on 15.1.2012 (OrderID:[protected].I waited for the period of two months and cancelled both orders as per advice from customercare of Timtara.com due to out of stock of the products.I contacted customercare centre (Ph No:[protected]) of Timtara.com atleast once in every three days for the past 8 Months for refund of payment. They would reply that payment would be refunded with in two days.
As per advice from Nisha Madam of Timtara.com,I received one Credit Note of Value of Rs 16520/- against cancellation of both orders by email from [protected]@timtara.com / Payal Srivastav on 19.11.2012. They advised me to purchase any other item by applying credit note before 31.12.2012. They also marked as "refunded" for both orders in order status of "My account" in Timtara.com. When i tried to apply the credit note, i received message " Sorry, number o[censored]ses exceeds". I had written several mails addressed to [protected]@timtara.com and [protected]@timtara.com for resolving this issue. But not received any reply from them. I contacted customer care of Timtara.com and told my issue.They said that issue may be due to technical problem and promised to contact me within 2 days for helping me to apply the credit note and purchase any other product on 30.11.2012. So far nobody has contacted me for solving this issue. Inspite of contacting Customer care of Timtara.com daily except sunday,nothing has happened.
Iam not even able to sleep properly in night time daily and mentally disturbed / depressed / affected due to Timtara.com. Iam not ready to loose my hardily earned money of Rs16520/.
Iam requesting you to take necessary action for refund of my pending payment of Rs 16520/- from Timtara.com
My Bank account details given below
My Bank Details:
[protected]
My Saving Bank Account No:[protected]
Account Payee Name: N SARAVANAN
Bank Name: ICICI Bank
Bank Address: Neyveli 3 Branch, P.B. No:18, Unit 5-5, Main Bazar, Neyveli -607803
Bank IFSC Code: ICIC0006098
My Communication address details:-
[protected][protected][protected]
House No:4, Shanti Niketan III, C/O Adani Power Maharashtra Ltd, Plot A-1, Tiroda Growth Centre, MIDC, Tiroda- 441911, Gondia District, Maharashtra
Your's Sincerly
Saravanan Narayanasamy
Ph:[protected]
Was this information helpful?
infosecure Consulting Pvt Ltd. — Product not delivered since last 3 months of payment
Order No.10197193Payment date: 23.02.2012
I have given order for two pieces of Canon IXUS 220 HS camera (order number[protected].
The deal was as following
Market price of camera: 10995,
Offered price of camera: 10665,
I purchased (2): 21330,
Discount offer (on purchase of more than 18000): 3500,
Final Price: 17830,
Final Paid Price: INR 17830.
Timtara claims that they supply within 7-8 working days the product. Till date no product has been supplied. In the order status, First one month they showed that waiting for supply. Now since last more than one month they are showing that payment refund pending. I need my product
should be dispatched to me or please pay my money back along with proper interest.