Refubishedmall.com — Refubishedmall.com website not delivered my product after receiving my payment

Website:refubishedmall.com

My order number 276874, i had ordered on 14.11.20222, i payed money through online on t same day, till now i haven't receive the product (Vivo V17 Pro Refurbished Good, 128GB Storage 8GB RAM × 1) or any update or mail/message from the refubishedmall.com website,

i request to refund my payment.
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