Refund Related Issue — Gpay refund on unsuccessful railway counter ticket

Address:Indian Railways

Dear Sir
On 20 Jan 2023 at 1435 hrs at Howrah railway station reservation counter, I did a payment transaction of Rs 2760.00 through gpay ( Transaction ID[protected], State bank of India). However, it was told to me that railway didn't receive the amount and ticket was not issued to me. At the same time, I was assured that the deducted amount will be credited into my account within 03 working days.
Now it's been 07 days past, I haven't receive the amount. Kindly look into the same and do the needful ASAP.
Regards
Pranab Deb Roy
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