Relaxo Footwear Complaints & Reviews

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet.

My order number- [protected]
Order date- 21 June, 2023 at 12:35am
Order received- 28 June, 2023
Order picked up for return - 30 June, 2023
Order returned at Relaxo's warehouse - 7 July, 2023
Order amount- ₹1009
Amount to be refunded - ₹720

On July 20th they refunded me half of the amount and when i contacted them the next day they told me that i will recieve my remaining amount after few days.
Its been almost 50 days and still they have not refunded. They only say sorry for the delay and we have sent your request further but still nothing happened yet. I have already submitted a complaint here but no further action is taken yet.
Please help me out.

I have ordered Running shoes for men SM 782 from relaxo website on July 11th 2023
Order no -[protected]
Order amount was rupees 1538 rupees.
I paid 1049 rupee using relaxo credit
And rest amount was cod 489 rupee

But due to price issue related reason i didnt accept my product and delivery firm cancelled product from their side.
And it was successfully delivered to relaxo on 18th july.
Its been 15 days Since then there is no update on my refund status of my relaxo credit which i used for my order.
Please process my refund as soon as possible.
and also send some reply.

Order in relaxo footwear website online but they not send my order not responding my calls I cancel my order nit not refunded my money

Relaxo is messaging me again and again till now they almost send me a messages upto 50+ nonstop and they are also sending again again write now also when I am typing this message.
Please look in to this matter this is Harrasment.

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet.

My order number - [protected]
Order date- 21 June, 2023 at 12:35am
Order received- 28 June, 2023
Order picked up for return - 30 June, 2023
Order returned at Relaxo's warehouse - 7 July, 2023
Order amount- ₹1009
Amount to be refunded - ₹720

I tried to contact them but their toll free number shows it doesn't exists and +[protected] not giving appropriate answer and just delaying it with excuses.
Please help me out.

I have ordered from Relaxo Footwear official website and returned two items (Slippers for women PUL 138 - size 6 and 7) due to size/fit issue. I have paid via Paytm wallet for instant refund. (as mentioned on Relaxo's return/refund policy). Its already reached at Relaxo's warehouse but i haven't received my refund yet.

My order number - [protected]
Order date- 21 June, 2023 at 12:35am
Order received- 28 June, 2023
Order picked up for return - 30th June, 2023
Order returned at Relaxo's warehouse - 7 July, 2023
Order amount- ₹1009
Amount to be refunded - ₹720

I tried to contact them but their toll free number shows it doesn't exists and +[protected] not giving appropriate answer and just delaying it with excuses.
Please help me out.

I order Slippers from you but Return it dated[protected]. So I request you to refund my Paid amount. AWB[protected], Slippers SKU :[protected].

Send wrong product .

मैंने relaxo के showroom से एक स्लीपर relaxo Bahamas लिया जिसको use किये एक सप्ताह भी नही हुआ और sole इतना पतला हो गया जैसे की एक साल से पहन रहा हु। shop वाले ने कहा की चप्पल की कोई gauranty नही होती है। लेकिन इतनी बड़ी company का इतना घटिया प्रोडक्ट नही होना चाहिए।
बहुत खराब स्लीपर निकल गया। ऐसी उम्मीद नही थी relaxo company से बहुत ही खराब चप्पल है।
कृपया कर के मेरी समस्या का समाधान किया जाय। वरना मैं आज के बाद relaxo company का कोई भी प्रोडक्ट नही perchage करूँगा। please resolve early

Recently I purchased Sparx footwear vide invoice no 02324R[protected] on 10Jun from Surendra nagar Lucknow outlet,
However it's outer anti skid base sole of one leg has detached and fluttering while walking within a span of one week
Kindly look into quality issue of the product and act accordingly.
Thankyou,

Pankaj Singh
Cont no [protected]
Lucknow
Invoice no 02324R[protected] drd 10jun 23

Have been customer of Relaxo footwear since last few years however experience this time was pathetic.

Product which i have bought got damaged couple of months back and that too when it was not wore just at couple of instances.

Not expected such pathetic experience from a renowned brand.

Sir I have ordered a pair of shoes from relaxo footwear online with order no. [protected] and i have returned it as well and it has been received back to the store also This all happened in first of Feb but i have not received the refund yet
I have been trying to contact the help desk by call by mails but no positive response from the company.
Sir please it's a matter of concern of the company goodwill and peoples faith in it

Today I went to Relaxo Showroom Rajajipuram Lucknow where I liked a footwear whose marked price ie MRP was Rs 219 when I paid by card at the counter they deducted ₹ 274 instead of ₹ 219 then I complained about it to the billing counter man, he started misbehaving with me and my mother and started scolding by saying that there will be a problem with the new goods and it is your fault, we don't know, now the bill has been deducted.Now nothing can happen and he misbehaved with my mother a lot and also started saying go do whatever you can and started using wrong words and started saying that my name is Deepu Tiwari where you have to complain, you, I don't bother then on intervention of other customers there, he returned the money to us and said that these people are dying for 10-20 ruppeesWe are the customer of relaxo since a long but by this behaviour we are feeling bad so it requires some immediate and Nessesory action against this person(Deepo tiwari) thankyou

Today I went to Relaxo Showroom Rajajipuram Lucknow where I liked a footwear whose marked price ie MRP was Rs 219 when I paid by card at the counter they deducted ₹ 274 instead of ₹ 219 then I complained about it to the billing counter man, he started misbehaving with me and my mother and started scolding by saying that there will be a problem with the new goods and it is your fault, we don't know, now the bill has been deducted.Now nothing can happen and he misbehaved with my mother a lot and also started saying go do whatever you can and started using wrong words and started saying that my name is Deepu Tiwari where you have to complain, you, I don't bother then on intervention of other customers there, he returned the money to us and said that these people are dying for 10-20 ruppeesWe are the customer of relaxo since a long but by this behaviour we are feeling bad so it requires some immediate and Nessesory action against this person(Deepo tiwari) thank you

[protected]
[protected]
1. This Slipper is not comfortable
2. My toes was injured due to this slipper
3. its to hard
4. in rain this slipper are very poor condition
request a refund

Dear Team

I have purchased one pair of black shoes from an exclusive relaxo store at kapurthala for Rs.749.40/- dated 12.02.2023. The manager of the store did not give the bill for the purchase & said that you will receive a message for this purchase on your mobile phone but it didn't come. Anyhow, invoice was not important to me as I & my family are regular customers of Relaxo footwear & satisfied as well till last week, but to my astonishment when I wore the new purchased shoes on 19.02.2023 (Sunday) on marriage function for which I have purchased these shoes, on the same evening I observed cuts on sides & on top of the shoes.

The very next day (20.02.2023) I went to the store but to my disappointment, manager of the store was on leave so today again on the way back from my job I went to get the shoes replaced but the manager said for that you need to put an online complaint on this mail ID to get the needful done.

Today he seemed to be a totally changed person because at the time of purchase he said "arre sir aap kyun chinta karte ho agar koi dikkat ayegi toh mere paas le aana". When I confronted him about why he had given me false assurance at the time of purchase that he is there to replace the pair if there is any problem with the same, he didn't reply and told me to contact customer care.

Looking for a positive & quick response from your side as this is my hard earned money and I would not let it go waste like this. Either I want a replacement for the same or full refund of my purchase.

Dear Sir I have purchased one Boston Comfort shoes on 17.12.2022 from H54F Bank Street Munirka New Delhi for Rs 1600/-from HDFC Credit Card. When I visited the showroom on 17.12.2022 & tried the shoes it was little bit tight and seller told me that it will become comfortable after using 3-4 times but after using 3-4 times the problem still persists then I visited the showroom today on 22.01.2023 but the representative of showroom refused to resolve the issue & even misbehaved with me. I am a senior citizen of 62 years & very old valuable customer of yours & also at present I m using one chappal & one another pair of shoes of yr brand.

You r requested to either change the product or refund the amount.

Alok Kumar Verma

I purchased my sleeper in relaxo store and there sole is too weak. so kindly give me a guinine piece of sleeper .
thank you

Hello Team Relaxo, This is my
bill number 02223R[protected].
I purchased 1 footwear from Bathinda Relaxo(Hanuman chowk) on 27th sep. Wore it hardly thrice it is starting tearing and peeling off.
I want the new pair replacement.

Thanks
Unsatisfied customer

Bought men's footwear which is defective. Have called Relaxo customer care all through 14-Nov for hours and no response. No response to emails. Want refund or exchange, not silence. Utterly unacceptable behavior and indifference by Relaxo. Bill number available.