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Relaxo Footwear Complaints & Reviews

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Last updated Mar 30, 2024
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Delhi
New Delhi District
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Relaxo Footwear reviews & complaints page 3

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H
Himanshu_sing
from Mansa, Gujarat
Sep 15, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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Boston shoes leather got tore out just after 6 months

Address:Mansa punjab

I bought boston leather shoes from mansa, punjab on 25/2/2022 for 1423rs. I wore it occasionally. It's leather tore out in just 5-6 months. It's really very disappointing to buy such a costly pair of shoes with such low quality.
I have original bill. I visited the local showroom they asked me to contact customer care. I am very dissatisfied and disappointed after this. I hope you will refund the amount or replace the shoes whichever...
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G
gourav2001k
Aug 29, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
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Money deducted order not placed

Prepaid order of slippers placed on 29/08/2022. After the payment of INR 529, the order confirmation page was displayed. Order no. #[protected] was allotted but no confirmation email or SMS was received. Now, the website is showing no such order exists. I tried contacting relaxo support via email but no response was received.

Please provide a refund for the deducted money....
+2 photos
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R
Rittoo18
Aug 29, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issues

Hi

My name is ritu yadav. I placed an order on relaxo website https://www.relaxofootwear.com/ on 25th August 2022. Which was prepaid and cancelled on the same date. But no refund has been issued to me for the same despite numerous complaints. There has been no response from relaxo footwears.
Please help....
+1 photos
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A
Ajay Khunger
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received payment of my return product.

Address:Dharamkot, Moga, Punjab (142042)

I order footwear from Relaxo Footwear Official Website. i order two footwear from which i made a return request 25 days ago from today, my product picked up next day but still not received refund.
My order Number : [protected]
Order Date : 31 July 2022
Order Received : 3 Aug 2022
Return Request : 4 Aug 2022

I talked approximate 10 times on Relaxo Footwear Customer Care nd mailed also but they always...
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D
Dr. Shalu Jhajra (PhD, MS Pharma)
Aug 26, 2022
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Sandal tear out after 10 days of use

Dear team,

I have purchased sandel from relaxo worth 899 (invoice no 02223F[protected]. My sandel tear out within 10 days just after two time use. I visit store for change but he ask me to visit after some more days as I visit in the morning times. After that I got busy and visited again today but after that they are showing me a policy and stating that they an refund only 25% of invoice price.
Kindly look into matter...
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R
Rohan Champanerkar
Aug 14, 2022
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Rainy shoes smell

Address:Boisar, Tarapur

I am purchasing rainy shoes FL-712 and after 2 weeks there are dirty smell in that shoes....
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G
Girish Oberay
from Faridabad, Haryana
Aug 13, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
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Shoe Damage only wearing one day

Address:5m/16 , ff , Back portion, NIT-5 Faridabad

Dear Customer Care Team,

I purchased a shoe pair from Relaxo Footwear Limited Retail Shoppe as attached on dated 24/07/2022.

I wear this shoe only once and shoes upper is damaged as attached.

I already returned this 10 days but not recd any solution from the store manager till now.

so, i need to complain here look into this matter seriously .

Because i don't believe...
+1 photos
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M
Munna lal 0490
from Paonta Sahib, Himachal Pradesh
Aug 12, 2022
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Shoes broken

Address:ARTO office paonta sahib 173025

Shol broken with in one month...
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A
Arun Awari
Aug 2, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Refund not received

I had purchased sandals on 10th july from relaxo website which i returned next day. The status showing Returned but refund not done. No response to email and on toll free number.....
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A
arushiii.s
from Jamshedpur, Jharkhand
Jul 28, 2022
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Slippers Quality

I want to complain about the quality of slippers that i nearly bought a month back. The taping has already come off and now we got to fix that. Why the hell did this happen when we are paying as much as the company demands? This is ###. It doesn't matter if it's just slippers, your only job is to be good at it. Stop selling these scam products by endorsing a star cast. I want a complete refund here. Do your best at least now....
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P
Praveen Kumar official
Jul 8, 2022
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Salary Problem

Address:Relaxo 8 Jhajjhar Sector 16

Maine is company mein kam Kiya Hai Lekin company ke niyam ke anusar meri salary nahin Aayi hai...
+1 photos
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L
Lalit Rakhade
Jul 4, 2022
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Claim claim

Address:Chhindwara

May sandal claim repering for Delhi for courier May sandal relexo store manager 80 rupees charge...
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P
Prasad Koravi
Jun 29, 2022
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Sparx slipper navy blue coloured

Address:Aggarwal City Square, Plot No.10, Mangalam Place, District Centre, Sector-3, Rohini, Delhi, 110085
Website:relaxofootwear.com

I have already return a product which have purchased on relaxofootwear.com (blue coloured sparx slipper) it arrives to me 5 june 2022 then product is not good in condition and not same as shown in website i return that product 7 june 2022 with delivery partner ecomexpress and then i was waiting for my refund then i decided to call relaxofootwear customer care in delhi whare house there executive told me product hasnt arrived then i call again...
+3 photos
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N
Naagar Coaching Centre
Jun 25, 2022
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Not Comfortable in right hand foot.

Address:SHOP NO 1, MAIN BAZAAR, near UNION BANK, Patiala Gate, Sangrur, Punjab 148001
Website:SHOP NO 1, MAIN BAZAAR, near UNION BANK, Patiala Gate, Sangrur, Punjab 148001

To
The Manager,
SHOP NO 1, MAIN BAZAAR, near UNION BANK, Patiala Gate, Sangrur, Punjab 148001
I have purchased sandles (extreme comfort)
The right sandle is not comfort. It creates two time problem in my right foot. Please contact me [protected] or please send the customer care number. ....
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M
Mridul Kashyap
from Delhi, Delhi
May 24, 2022
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Complaint poor quality of footwear

Address:Dwarka Mor

May 24, 2022
To,
1. Manager
Sale outlet
Relaxo Footwears Ltd.
Shop No. 7, Khasra No. 189, Amar Shopping Complex
Bhagwati Garden, Dwarka Mor, Uttam Nagar
Delhi-110059

2. Manger
Relaxo Footwears Ltd.
Aggarwal City Square, Plot NO. 10,
Mangalam Palace,
District Centre, Sector-3, Rohini,
North West Delhi,
Delhi-

Subject: Complaint...
+3 photos
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W
Whistleblower_
May 21, 2022
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Boston BM-1048 | Brown

I bought these Relaxo shoes under brand name boston in 2020. And I only had used them for about 15-20 times under normal conditions like events/ceremonies in only 3-5 star hotels/venues for an average of 10 hours [You can see in the video that the sole is in great condition which proves my point].

Although, they started getting creases/wrinkles after the first few wears, so I went to their showroom and told the staff about...
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P
Pratietee
from Kolkata, West Bengal
May 20, 2022
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Refund related

I've cancelled an order today. The said website is not providing any information about the refund timing....
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A
achalkohli
from Delhi, Delhi
May 15, 2022
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Employee's Arrogant Misbehavior

I purchased 3 articles today from Relaxo Mayur Vihar phase1 Store. Mr. Harish Kumar who was serving on the billing counter kept me waiting at the billing counter when it was my turn.
He kept on billing other customers and when I objected politely, he very arrogantly said can't you wait for 2 minutes quitely.
Sorry but I will have look for other brands where atleast the staff is polite and customer friendly.
Thanksbr...
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1
123@gunjan
May 10, 2022
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Size issue

In this footwear, size is same the both footwear(7/40) but length wise one is long and one short...
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R
Apr 10, 2022
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Relaxo slippers

Address:Mohindergarh haryana

Colour of slippers prints on foots or slippers colour make my foot coloured....
+1 photos
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