Relaxo Footwear Complaints & Reviews

I bought boston leather shoes from mansa, punjab on 25/2/2022 for 1423rs. I wore it occasionally. It's leather tore out in just 5-6 months. It's really very disappointing to buy such a costly pair of shoes with such low quality.
I have original bill. I visited the local showroom they asked me to contact customer care. I am very dissatisfied and disappointed after this. I hope you will refund the amount or replace the shoes whichever is feasible.

Name - himanshu singla
Phone no.[protected],[protected]

Prepaid order of slippers placed on 29/08/2022. After the payment of INR 529, the order confirmation page was displayed. Order no. #[protected] was allotted but no confirmation email or SMS was received. Now, the website is showing no such order exists. I tried contacting relaxo support via email but no response was received.

Please provide a refund for the deducted money.

Hi

My name is ritu yadav. I placed an order on relaxo website https://www.relaxofootwear.com/ on 25th August 2022. Which was prepaid and cancelled on the same date. But no refund has been issued to me for the same despite numerous complaints. There has been no response from relaxo footwears.
Please help....

I order footwear from Relaxo Footwear Official Website. i order two footwear from which i made a return request 25 days ago from today, my product picked up next day but still not received refund.
My order Number : [protected]
Order Date : 31 July 2022
Order Received : 3 Aug 2022
Return Request : 4 Aug 2022

I talked approximate 10 times on Relaxo Footwear Customer Care nd mailed also but they always said will refund in few days. and now they are not picking phone on customer care number.

Ajay Khunger
[protected]@gmail.com
[protected]

Dear team,

I have purchased sandel from relaxo worth 899 (invoice no 02223F[protected]. My sandel tear out within 10 days just after two time use. I visit store for change but he ask me to visit after some more days as I visit in the morning times. After that I got busy and visited again today but after that they are showing me a policy and stating that they an refund only 25% of invoice price.
Kindly look into matter and help me in my refund. I have attached the photo of product for your use.

I am purchasing rainy shoes FL-712 and after 2 weeks there are dirty smell in that shoes.

Dear Customer Care Team,

I purchased a shoe pair from Relaxo Footwear Limited Retail Shoppe as attached on dated 24/07/2022.

I wear this shoe only once and shoes upper is damaged as attached.

I already returned this 10 days but not recd any solution from the store manager till now.

so, i need to complain here look into this matter seriously .

Because i don't believe this type of quality issue in the brand of RELAXO Footwear products .

It is a very big prestige issue for Relaxo Footwear Ltd.

i need a solution to it asap and looking foreword to a positive response on it.

thanks and Best Regards,

Girish Oberay
[protected]

Shol broken with in one month

I had purchased sandals on 10th july from relaxo website which i returned next day. The status showing Returned but refund not done. No response to email and on toll free number..

I want to complain about the quality of slippers that i nearly bought a month back. The taping has already come off and now we got to fix that. Why the hell did this happen when we are paying as much as the company demands? This is ###. It doesn't matter if it's just slippers, your only job is to be good at it. Stop selling these scam products by endorsing a star cast. I want a complete refund here. Do your best at least now.

Maine is company mein kam Kiya Hai Lekin company ke niyam ke anusar meri salary nahin Aayi hai

May sandal claim repering for Delhi for courier May sandal relexo store manager 80 rupees charge

I have already return a product which have purchased on relaxofootwear.com (blue coloured sparx slipper) it arrives to me 5 june 2022 then product is not good in condition and not same as shown in website i return that product 7 june 2022 with delivery partner ecomexpress and then i was waiting for my refund then i decided to call relaxofootwear customer care in delhi whare house there executive told me product hasnt arrived then i call again and again but but no response from delhi whare house then i called delivery partner ecomexpress but they told me product has been received in delhi whare house then i try again but no response and the executive is very rude and not helping then he called me on tuesday 28 june 2022 and told me your parcel is arrived in delhi whare house and this is not (sparx slipper) this is flite slipper from relaxo i told him i didn't received that kind of product but he told me you return this product i cant do anything then i decide to do complaint against relaxofootwear my humble request to you relaxofootwear please refund my money i already return sparx slipper product name otherwise return this what ever you received any product i will accept that product but i cant give you delivery charges for that product kindly refund or return that product flite slipper

To
The Manager,
SHOP NO 1, MAIN BAZAAR, near UNION BANK, Patiala Gate, Sangrur, Punjab 148001
I have purchased sandles (extreme comfort)
The right sandle is not comfort. It creates two time problem in my right foot. Please contact me [protected] or please send the customer care number. .

May 24, 2022
To,
1. Manager
Sale outlet
Relaxo Footwears Ltd.
Shop No. 7, Khasra No. 189, Amar Shopping Complex
Bhagwati Garden, Dwarka Mor, Uttam Nagar
Delhi-110059

2. Manger
Relaxo Footwears Ltd.
Aggarwal City Square, Plot NO. 10,
Mangalam Palace,
District Centre, Sector-3, Rohini,
North West Delhi,
Delhi-

Subject: Complaint...

I bought these Relaxo shoes under brand name boston in 2020. And I only had used them for about 15-20 times under normal conditions like events/ceremonies in only 3-5 star hotels/venues for an average of 10 hours [You can see in the video that the sole is in great condition which proves my point].

Although, they started getting creases/wrinkles after the first few wears, so I went to their showroom and told the staff about the same but they assured me that it was nothing to worry about so I kept them and as we all worked from home during pandemic so I never got the chance to wear them on regular basis and when I used them last time about a month ago, they got completely torn apart and devastated and that is only about their 15-16th use. And it's clearly visible in the video that they don't even use good quality synthetic material in their shoes instead, they use some sort of cheap fusing/latex, which doesn't even worth Rs.100/- but they sell at Rs.2000/- with around 95% profit margin. Even chinese roadside brand are better than these Relaxo Footwears in terms of ROI.

As I know that now it's no time to go to their showroom and argue with their staff as they would only say that I should have come earlier, which I did, remember I visited the showroom on the very first crease/wrinkle?, but they wouldn't understand & moreover, it will just waste more of my time.

So, I am writing this review to make the reader aware about the cheap quality of footwears produced by Relaxo footwear. And if you prefer quality over quantity then never shop at Relaxo footwear. And also forward this review to your friends and family so they make informed decision while buying footwear.

Translated in Hindi by Google Translate:

मैंने 2020 में बोस्टन ब्रांड नाम के तहत इन रिलैक्सो जूतों को खरीदा था। और मैंने उन्हें केवल 3-5 सितारा होटलों / स्थानों में औसतन 10 घंटे के लिए सामान्य परिस्थितियों जैसे आयोजनों / समारोहों में लगभग 15-20 बार इस्तेमाल किया था [आप देख सकते हैं वीडियो में कि एकमात्र बहुत अच्छी स्थिति में है जो मेरी बात को साबित करता है]।

हालाँकि, पहले कुछ पहनने के बाद उन्हें झुर्रियाँ / झुर्रियाँ आने लगीं, इसलिए मैं उनके शोरूम गया और कर्मचारियों को इसके बारे में बताया, लेकिन उन्होंने मुझे आश्वासन दिया कि चिंता की कोई बात नहीं है इसलिए मैंने उन्हें रखा और जैसा कि हम सभी ने घर से काम किया था। महामारी इसलिए मुझे उन्हें नियमित रूप से पहनने का मौका कभी नहीं मिला और जब मैंने उन्हें लगभग एक महीने पहले आखिरी बार इस्तेमाल किया, तो वे पूरी तरह से फट गए और तबाह हो गए और यह केवल उनके 15-16 वें उपयोग के बारे में है। और वीडियो में साफ दिख रहा है कि वे अपने जूतों में अच्छी क्वालिटी के सिंथेटिक मटेरियल का भी इस्तेमाल नहीं करते हैं, वे किसी तरह के सस्ते फ्यूजिंग/लेटेक्स का इस्तेमाल करते हैं, जिसकी कीमत 100 रुपये भी नहीं है, लेकिन वे रुपये में बेचते हैं। 2000/- लगभग 95% लाभ मार्जिन के साथ। यहां तक ​​कि चीनी सड़क किनारे ब्रांड आरओआई के मामले में इन रिलैक्सो फुटवियर से बेहतर हैं।

जैसा कि मुझे पता है कि अब उनके शोरूम में जाने और अपने कर्मचारियों के साथ बहस करने का समय नहीं है क्योंकि वे केवल यही कहेंगे कि मुझे पहले आना चाहिए था, जो मैंने किया था, याद है कि मैं पहले क्रीज / शिकन पर शोरूम गया था?, लेकिन वे समझ में नहीं आएगा और इसके अलावा, यह मेरा अधिक समय बर्बाद करेगा।

इसलिए, मैं यह समीक्षा पाठकों को रिलैक्सो फुटवियर द्वारा उत्पादित फुटवियर की सस्ती गुणवत्ता के बारे में जागरूक करने के लिए लिख रहा हूं। और अगर आप मात्रा से अधिक गुणवत्ता पसंद करते हैं तो कभी भी रिलैक्सो फुटवियर की खरीदारी न करें। और इस समीक्षा को अपने दोस्तों और परिवार को भी अग्रेषित करें ताकि वे जूते खरीदते समय सूचित निर्णय लें।

Google Translate Transcipt:

mainne 2020 mein bostan braand naam ke tahat in rilaikso jooton ko khareeda tha. aur mainne unhen keval 3-5 sitaara hotalon / sthaanon mein ausatan 10 ghante ke lie saamaany paristhitiyon jaise aayojanon / samaarohon mein lagabhag 15-20 baar istemaal kiya tha [aap dekh sakate hain veediyo mein ki ekamaatr bahut achchhee sthiti mein hai jo meree baat ko saabit karata hai].

haalaanki, pahale kuchh pahanane ke baad unhen jhurriyaan / jhurriyaan aane lageen, isalie main unake shoroom gaya aur karmachaariyon ko isake baare mein bataaya, lekin unhonne mujhe aashvaasan diya ki chinta kee koee baat nahin hai isalie mainne unhen rakha aur jaisa ki ham sabhee ne ghar se kaam kiya tha. mahaamaaree isalie mujhe unhen niyamit roop se pahanane ka mauka kabhee nahin mila aur jab mainne unhen lagabhag ek maheene pahale aakhiree baar istemaal kiya, to ve pooree tarah se phat gae aur tabaah ho gae aur yah keval unake 15-16 ven upayog ke baare mein hai. aur veediyo mein saaph dikh raha hai ki ve apane jooton mein achchhee kvaalitee ke sinthetik materiyal ka bhee istemaal nahin karate hain, ve kisee tarah ke saste phyoojing/leteks ka istemaal karate hain, jisakee keemat 100 rupaye bhee nahin hai, lekin ve rupaye mein bechate hain. 2000/- lagabhag 95% laabh maarjin ke saath. yahaan tak ​​ki cheenee sadak kinaare braand aaroaee ke maamale mein in rilaikso phutaviyar se behatar hain.

jaisa ki mujhe pata hai ki ab unake shoroom mein jaane aur apane karmachaariyon ke saath bahas karane ka samay nahin hai kyonki ve keval yahee kahenge ki mujhe pahale aana chaahie tha, jo mainne kiya tha, yaad hai ki main pahale kreej / shikan par shoroom gaya tha?, lekin ve samajh mein nahin aaega aur isake alaava, yah mera adhik samay barbaad karega.

isalie, main yah sameeksha paathakon ko rilaikso phutaviyar dvaara utpaadit phutaviyar kee sastee gunavatta ke baare mein jaagarook karane ke lie likh raha hoon. aur agar aap maatra se adhik gunavatta pasand karate hain to kabhee bhee rilaikso phutaviyar kee khareedaaree na karen. aur is sameeksha ko apane doston aur parivaar ko bhee agreshit karen taaki ve joote khareedate samay soochit nirnay len.

I've cancelled an order today. The said website is not providing any information about the refund timing.

I purchased 3 articles today from Relaxo Mayur Vihar phase1 Store. Mr. Harish Kumar who was serving on the billing counter kept me waiting at the billing counter when it was my turn.
He kept on billing other customers and when I objected politely, he very arrogantly said can't you wait for 2 minutes quitely.
Sorry but I will have look for other brands where atleast the staff is polite and customer friendly.
Thanks
Achal Kohli
[protected]

In this footwear, size is same the both footwear(7/40) but length wise one is long and one short

Colour of slippers prints on foots or slippers colour make my foot coloured.