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Relaxo Footwear Complaints & Reviews

www.relaxofootwear.com
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Updated: Mar 30, 2024
Complaints 317
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43
Unresolved
274
So far, so good. Relaxo Footwear is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Relaxo Footwear will keep up the work and continue to help more customers with their concerns even better 🤝
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Relaxo Footwear reviews & complaints page 5

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A
Aarupa123
Aug 4, 2021
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The sole of the sole were worn off only within 10 days o[censored]sage and despite being not used in harsh places.
Relaxo Footwear customer support has been notified about the posted complaint.
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Dear Customer,

Please mail us the images of complaint pair and actual invoice on [protected]@relaxofootwear.com.

we would be happy to assist you.

Regards!
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    R
    rockingremi
    Jul 26, 2021
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    I have submitted a return request for an order on the same but the status is not updated for more then 10 days.

    And customer care don't answers the phone calls.

    Order id : #[protected]
    Relaxo Footwear customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2021
    Relaxo Footwear Customer Care's response     Dear Customer,

    Kindly share your contact no. at our email id which is [protected]@relaxofootwear.com for further resolution.
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      T
      Tejas Lodhari
      Jul 17, 2021
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      Address: Porbandar relaxo mg road...

      Went to buy a sparx product, but one of the staff dealer was not behaving nice when asked for some bargain...My impression towards relaxo went ⬇️ form ⬆️
      Relaxo Footwear customer support has been notified about the posted complaint.
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        S
        Sona Shrivastava Urdhwareshe
        Jul 12, 2021
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        Address: No 234, MG Rd, Bada Bazar, Old Town, Bherugarh, Dewas, Madhya Pradesh 455001

        I am sona, have purchased relaxo sandals for Dewas Showroom on dated 24.02.2021. I have sandals used only 2 months. After two months later sandals have many cracks on the soles. I am regular customer of Relaxo but this time I am very disappointed so please return or exchange my sandals. I have also complaint to the showroom manager, Relaxo Dewas.
        +2 photos
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          A
          ansh valecha
          Jun 25, 2021
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          I submitted my complaint to you and to your outlet of sector 11 ROHINI but nobody is giving heed. Before purchase, I told your staff about problem of my son foot but they are much confident about product. As i am your very old customer and have trust in your product. I purchased but net of same was unstiched itself. I deposited to outlet for replacement. But you refused to replace giving lame and fabricated execuses. under forced circumstances, i accept to pay the charges of repair. But after three months, outlet staff refuse to repair the same. I will not pick the shoes untill resolution because it is waist for me. i request you, pl look into the matter so that our relationship remain continue.

          SANJEEV VALECHA
          [protected]
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            L
            Lucy@123
            Jun 22, 2021
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            I have bought a military color shoes from relaxo outlet shop no 913, shivaji nagar, shingar cinema road, Ludhiana. Punjab. After five months the shoes got cracked from the bottom of the sole. I'm getting very much disappointed to buy such shoes of relaxo. My 849/ amount goes waste. Kindly look into the matter otherwise customers will lose faith in this brand.
            NEERAJ Bhakoo
            Mob no [protected]
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              S
              shubh112131
              May 31, 2021
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              I bought sparx brand slippers of your company form day one it is hurting for legs i ignored considering that as new slippers will be fine in some days o[censored]se. But to my utter suprise it is being 2 months now the slipper is too hurting me and has caused various cuts results black spots on my foot. I am very disappointed by quality of slippers need a replacement or refund for the same
              +1 photos
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                A
                Anil4242
                May 19, 2021
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                I bought my slipper one and half month ago,
                The quality of material used by company is very substandard. They got bended, u can see that in picture.
                Relaxo Footwear customer support has been notified about the posted complaint.
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                  S
                  Saurabhjfjrjdj
                  May 7, 2021
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                  Relaxo is very bad company, once they sell there product, he don't know, who you are, he doesn't respond on my complain, it's very ridiculous, wastes of money ...
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                    S
                    Saurabhjfjrjdj
                    May 6, 2021
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                    After my complain, no call recieve yet, why I don't know, please call me as soon as possible
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                      S
                      Saurabhjfjrjdj
                      May 6, 2021
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                      Address: [email protected]

                      I ordered 9, but it's small on wearing, other brand size 9 gets perfect for me but that not work this time, I bought 3 pair of slippers of flite, please give one more size bigger than previous. Thankyou
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                        S
                        Simer khanna
                        May 6, 2021
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                        My product
                        HSN/Item =[protected]
                        Description = MJ-1191 lADIES 5 CAMEL/MULTI
                        My product is broken before completing a one month . So I want to change it and give me another product . I hereby attach picture of the bill also.
                        +1 photos
                        Relaxo Footwear customer support has been notified about the posted complaint.
                        May 06, 2021
                        Updated by Simer khanna                         My product
                        HSN/Item =[protected]
                        Description = MJ-1191 lADIES 5 CAMEL/MULTI
                        My product is broken before completing a one month . So I want to change it and give me another product . I hereby attach picture of the bill also.

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                          S
                          Saurabhjfjrjdj
                          May 5, 2021
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                          My order was flite slippers, and it's late too much, I don't have such type of patience, I ordered at 26 April and today date is 5 may, please don't do that, one thing I want to mention that many customer was complaining me for the quality of slippers and sandal so, don't waste our money, time and hope like that...
                          Relaxo Footwear customer support has been notified about the posted complaint.
                          May 05, 2021
                          Updated by Saurabhjfjrjdj                           Why at relaxo customer care number, they always said that our customer care representative are busy, there was too many complain because of customer care was busy all the time or you don't want to respond your customer, it's too irritating, I call 10 times in a day in time range and valid day.
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                            D
                            Dr. GAUTAM RAJPUT
                            Apr 21, 2021
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                            Address: Mo Barwan Shastri Nagar St Mary School Road near kutti machine, City Dhampur Distt Bijnor, Uttar Pradesh

                            Dear Team
                            Before one month I purchased pokemon slippers of Cost Rs 375 for my daughter, as she became very impressed to see look of the slippers, to see the happiness of my child I purchased it but I think it was my mistake that I did blindly faith in relaxo because after 25 days o[censored]se it becomes totally spoil, It is unbelievable for me that what a such brand can cheat the consumers in such a way, I am sure such type local slippers can be easily available in the market at cost o[censored]nder rs 80, so I am Requesting you do not cheat your consumer in name of child item like as pokemon slippers with high cost and worst quality, Shortly I am going to put a Review video of your worst quality on YouTube. Thanks
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                              H
                              Harshad Oza
                              Apr 4, 2021
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                              I had purchased Bahamas Slipper looking to quality name of Relaxo however I had a terrible experience in very first transaction. From very next day of my purchase of Bahamas Slipper, it get started bending which looks very pathetic and even size of slipper also been reduced now.after 15-20 day. I am very very dissatisfied with Relaxo product and I will not buy any Relaxo product in future. Photgraph is attached herewith.
                              +1 photos
                              Relaxo Footwear customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2021
                              Relaxo Footwear Customer Care's response                               Dear Customer,
                              Greetings of the day,
                              Please provide invoice copy to assist you further.

                              Thanks & Regards
                              Customer Care
                              Relaxo Footwears Limited.
                              View replies
                              Dear Customer,
                              Greetings of the day,
                              Please provide invoice copy to assist you further.

                              Thanks & Regards
                              Customer Care
                              Relaxo Footwears Limited.
                              Reply
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                                M
                                Mukul98
                                Apr 3, 2021
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                                Address: Nathu colony 631/1 , chanderlok main 100ft new delhi - 93

                                I bought this product day before yesterday, in first time wearing it removes colour and whole foot becomes black, I m in the party and my foot looks black, I want a strict action of refund or replacement . The seller said that this is not possible and other things
                                Relaxo Footwear customer support has been notified about the posted complaint.
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                                  S
                                  Sarfraj Gill
                                  Mar 28, 2021
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                                  Address: , 1127, Prem nagar

                                  I would like to inform you that I'm a regular customer of your showroom
                                  but on Monday I went to the showroom and I have choose Boston shoe in tan color. it was on discount, so I selected it and ready for billing but the salesman said that it is defected so you may wait till Saturday and Sunday. Then u can get more discount, I said ok but today (Sunday) when I went to collect the shoe they said they have already sold it . I am very disappointed by the behavior of salesman.
                                  Sarfraj Gill
                                  [protected]
                                  Relaxo Footwear customer support has been notified about the posted complaint.
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                                    J
                                    Jatinder2507
                                    Mar 18, 2021
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                                    Address: House no 4334 st no 7 kirti nagar sector 39A chd road ludhiana punjab

                                    Hello Sir/Madam I purchased relaxo sparx slipper from ur ludhiana shingar road showroom. But slipper quality is worst and uncomfortable. I use sparx brand bcoz sparx is comfortable brand but this slipper quality is low class. Plzz resolve my problem. Plz My change my slipper.

                                    Thanks
                                    Jatinder Singh
                                    [protected]
                                    +1 photos
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                                      Pradyumn Bhau
                                      Mar 16, 2021
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                                      Sandals buckle got broken on first

                                      Sir, I bought a sandal for my boy on 14.03.2021.but it's buckle got broken on first day.plz arrange it's replaced....
                                      +2 photos
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                                      ॐ
                                      ॐ नमः शिवाय
                                      Mar 12, 2021
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                                      Address: Jagat farm, Greater Noida, Uttar Pradesh

                                      Dear Team,

                                      I have purchased a leather formal shoes 01 pair on 06th Feb'21. But its been a month shoes has been opened from one side and has been damaged. This type of quality is not acceptable from Relaxo brand. Dear team please do the needful doe and refund my amount asap or change these shoes from where i have procured. Thanks and looking for your positive response.

                                      My Contact Number- [protected]
                                      +3 photos
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