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Relaxo Footwear Complaints & Reviews

www.relaxofootwear.com
1
Updated: Mar 30, 2024
Complaints 317
Resolved
43
Unresolved
274
So far, so good. Relaxo Footwear is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Relaxo Footwear will keep up the work and continue to help more customers with their concerns even better 🤝
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Relaxo Footwear reviews & complaints page 6

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D
[email protected]
from Ghumarwin, Himachal Pradesh
Mar 2, 2021
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Dear sir,
I would like to inform you that i have purchased FLITE-PUL 50 Ladies Brown colour footwear size
4(PUL050L-SIZE 4) from Satish boot house-virar west today on 26.02.2021
To my surprise i observed two different MRP on the footwear (LEFT LEG FOOTWEAR 199.50 and RIGHT LEG
FOOTWEAR209.50). Is this complying to legal requirement.
Can you pl. revert why this MRP difference in a pair of footwear.
Shop keeper has charged me 209/-
Can you pl. explain and revert what is to be done in this case?
we have complained on company customer care but there is no response
Relaxo Footwear customer support has been notified about the posted complaint.
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    S
    Sanjeev Valecha
    from Delhi, Delhi
    Feb 15, 2021
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    Address: G-4/190 sector 11 ROHINI Delhi

    I made several complaints regarding poor quality of shoes which cause damage of shoes within 2 days. customer care is improfessional and useless. they are neither responding nor replacing shoes. their guarantee policy as printed on bill is completely bogus/fake and eye wash.
    sanjeev Valecha
    [protected]
    Relaxo Footwear customer support has been notified about the posted complaint.
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      V
      varuuuu
      from Ludhiāna, Punjab
      Feb 9, 2021
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      Comfortableness

      Address: 9855699905

      I purchase a pair of sports shoe from relaxo showroom MAIN BAZAR, MOGA. AS i try the shoe in showroom on floor tile, the comfort level is good. BUt when i wear the same shoe on road, the comfort level goes down to zero. As this complaint is to know you about the technology relaxo is using.

      Date of purchase[protected]
      Place Relaxo shoppe. main Bazar, near fauji market, MOGA.142001...
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      S
      Sanjeev Valecha
      from Delhi, Delhi
      Feb 8, 2021
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      Address: sector 11 ROHINI, Delhi

      After 10 days of buying shoes, a big hole appeared on upper of shoes. submited to show room at sec 11 rohini, delhi but fiund very rough response. customer care also follow the same line and refused to replace. even refuse to give satisfactory response on e mail. Your staff is very rough like your product.
      Relaxo Footwear customer support has been notified about the posted complaint.
      Feb 08, 2021
      Updated by Sanjeev Valecha       very rough respone. you are mislead by false promises of replacement
      Feb 15, 2021
      Updated by Sanjeev Valecha       why not reply. still waiting your pre-determind remarks
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        R
        ratnescmc
        Jan 13, 2021
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        Address: Viram Khand lucknow

        Hi Relaxo,

        I drooped out mail related product issue which i buy from gomti nagar lucknow branch after the hour i call him in the shop related product issue but they denied to replace it they told us to connect with you through the mail. once will get the approval will take care of it. every details i sent you with the mail i.e bill and pics of shoes, kindly approved this or replace with same other so little happiness come on to me.

        my mail id: ratcmcrediffmail.com or [protected]@gmail.com

        can call: [protected]
        Relaxo Footwear customer support has been notified about the posted complaint.
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          A
          Ashu Rathee
          Dec 31, 2020
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          Address: Najafgarh road 1057 1058 bahadurgarh
          Website: Relaxo footwear

          Two person come company and speak abused and attack the guard
          Relaxo Footwear customer support has been notified about the posted complaint.
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            V
            Varsha Vadhawan Chopra
            Dec 30, 2020
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            Address: Gonda Uttar Pradesh

            Hello,
            I complaint about relaxo footwear in gonda.. I purchased kids footwear but size issue... Shopkeeper didn't return...
            Relaxo Footwear customer support has been notified about the posted complaint.
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              H
              Hemant Singh Sengar
              from Delhi, Delhi
              Dec 29, 2020
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              Address: bhopal

              My shoes sole got crack
              +1 photos
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                J
                Jograk
                Dec 28, 2020
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                Address: House no .587 near vivekanand high school pathankot, punjab

                Kindly Solve my Complain please . I Just Purchase Shoes but in Few days my shoes got damage . i just go in show room. salesman take shoes and give me after repair in 5 days. but again 4 and 5 day whole shoes damage and sole also fully damage. please solve otherwise i will take help of consumer court.

                Note : i put my case consumer court.

                Mobile no: [protected]
                +3 photos
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                  A
                  Abhiujjain
                  Dec 26, 2020
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                  Address: Apr city centre rai kashi Nath more Gaya Bihar 823001

                  Dear sir/Madam
                  With reference to above i had purchased two baby footwear in an offer buy 2 get one free.its price was rs 499/- for 2 and rs 399/- for 1 when I asked about which two items I have to paid then he told me that which one is higher you have to pay I paid rs 998/- for 2 and did not noticed bill where amount was mentioned 356 for 2 and rs 285/- when I go for an exchange they valued rs 356/-.when I oppose it they threatened me and fold their shirts and removed their clothes for fighting with me.it was a shameful behaviour with me how they treated with me.so i request to you please take appropriate action against them
                  Relaxo Footwear customer support has been notified about the posted complaint.
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                    J
                    Jograk
                    Dec 23, 2020
                    Resolved
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                    Resolved

                    Address: House no 587 pathankot

                    My new shoes just purchased just few days but broken in few days while we purchase kindly refund my full payment
                    Dec 25, 2020
                    Complaint marked as Resolved 
                    [email protected] Mobile no. 09988170635
                    Relaxo Footwear customer support has been notified about the posted complaint.
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                      S
                      Sk.Roshan_
                      Dec 15, 2020
                      Resolved
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                      Resolved

                      I ordered Sparx Men SS-119 Floater Sandals with 30 days warranty in Amazon. They are damaged, so I have to claim my warranty so can I ?
                      Order I'd:[protected]
                      In voice no:IN-MAA[protected].
                      +1 photos
                      Dec 21, 2020
                      Complaint marked as Resolved 
                      The company is not giving much services to customers. RATING=0/10
                      Relaxo Footwear customer support has been notified about the posted complaint.
                      Dec 15, 2020
                      Updated by Sk.Roshan_                       The one side elastic belt damaged.
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                        Malhari Bodkhe
                        from Ahmednagar, Maharashtra
                        Dec 14, 2020
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                        Address: Mo.9766930839 Ahmednagar, Maharashtra 414001

                        My self malhari Bodkhe, i am from ahmednagar Maharashtra, i purchased sparx (SS-109) sandal, it damage within 10 days.
                        Please cooperate, yours costumer.
                        +1 photos
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                          S
                          satnam0909
                          Dec 13, 2020
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                          Address: C/o Sheikh Farid Finvest Ltd,Faridkot Road,Kotkapura

                          Hi I Satnam Singh visited the your showroom at "near redlight chowk, Kotkapura" for purchase of shoes for myself as i am the regular customer.I alredy purchased some items from same showroom.photos are attched for your ref.But this time showroom Manager (turban wearing person) ignore me and said me Rudely that shoes are in rack see check and buy.when one of the employee of showroom came to me for attend me the manager asked him to not to attend me.After these type of behaviour i am shocked as i am regular customer and now i decided that in future i'll never visit again relaxo showroom at anywhere in India.This is for feedback purpose only...

                          Your Sincerely
                          Satnam Singh
                          [protected]
                          +2 photos
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                            S
                            shrezzy
                            from Powai, Maharashtra
                            Dec 12, 2020
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                            I had ordered Relaxo Mary Jane Blue shoes.
                            However received one Green and other Blue

                            Pathetic customer support. Have called, emailed also shared pics of the product received no solution provided.

                            Such a big brand name but no quality check done.

                            I made a mistake by purchasing at Relaxo.

                            Had to wear for marriage function but now forced to buy from local market.
                            Also, money stuck with this fraudsters.

                            Order ID: 2932*
                            Relaxo Footwear customer support has been notified about the posted complaint.
                            Dec 12, 2020
                            Updated by shrezzy                             Capture:

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                              S
                              Sachin 0000
                              Dec 11, 2020
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                              Mene new shoes 20 din pahle liye h bahut buri quality h shoes ki pure shoes damage ho gye h
                              +1 photos
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                                P
                                [email protected]
                                from Powai, Maharashtra
                                Dec 6, 2020
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                                Address: b 706 gateway apartment sector 51 noida

                                Hi I have purchased the flite sleepers last month. This has been purchased from Lajpat Nagar in the month of November. I have wear this slipper for the 3 times. The sole has come out from one the slipper and appears to be a product defect. This is not expected from a leading footwear company of the country. I purchased this product under atamnirbhar bharat and seeing this quality, I am really disappointed
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                                  S
                                  Sail15
                                  Nov 28, 2020
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                                  Address: Ranchi road ramgarh jharkhand india

                                  Sar हम relaxo का सारा products बचते हैं फिर भी ek road side bord liggt bord nhi milta h kyu koi pblm hai ky hmse jo nhi milta h
                                  Relaxo Footwear customer support has been notified about the posted complaint.
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                                    Prins gupta
                                    Nov 25, 2020
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                                    Address: Lakha bhajar gabhana aligarh

                                    I were bought boston shoes in september from relaxo showroom railway road aligarh. He gave me 6 month warranty of any kind of damage. I rarely use my shoes only 1 month now its surface get cracked. According to this present condition i can't wear it any more.
                                    So please tell me the process to replace my item as soon as possible.
                                    +2 photos
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                                      V
                                      Vipul Uppal
                                      Nov 20, 2020
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                                      Address: RELAXO FOOTWEARS LIMITED Aggarwal City Square, Plot No. 10, Mangalam Palace. District Center, Rohini Sector-3, Delhi - 110085; email: [email protected]; Toll Free : 1800-108-6001

                                      I had purchased a Sparx Running Shoe (Sparx Men's BKRD Running Shoes-10 UK/India (44.67 EU)|(SX0277G) | B076HTLG5M) from amazon on 23-Oct'20 which was delivered on 24-Oct'20 from Amazon.

                                      The shoe came with a warranty of 30 days and before the expiration of warranty, the shoe has worn out and a hole has developed in the sole (photo attached) due to poor quality of manufacturing.

                                      I would like to get a replacement shoe of the same style & size or a refund of money paid.

                                      Regards,
                                      Vipul
                                      Mobile: [protected]
                                      +2 photos
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