| Address: | Bangalore, Karnataka |
Going to releasemyad was my worst nightmare come true. They wasted my time, money and a created a huge amount of frustration. I would never recommend them to anyone.
I was required to publish a notice of intended marriage for 7 days continuously in an English daily.
At first things seemed ok and a customer service representative answered all my questions and I decided to publish and paid the amount and got an email confirming that the ad would be published on 7 consecutive days.
However in their confirmation email to me they messed up the ad matter which I mailed and told them about on the phone and they promised me would be corrected.
The ad did not come out as planned as they said the newspaper did not have space. This carried on for a few days after and once again the date got confirmed, but no ad in the paper, this just after a csr told me it would definitely be coming out.
When the ad finally came out it was the wrong text! I was so upset as all these delays were holding up the paperwork I needed to process my forthcoming marriage which was to be held out of the country.
They corrected the ad matter the next day and promised that they would give me a free day as this was the newspapers fault!
On the 7th day, the newspaper did not get published and hence no ad, I called up releasemyad and asked why they had told me the paper gets published every day, they still maintained that it came out everyday even thought I had just called the newspaper and they said they do not release the paper on Sundays.
The csr then told me all this was not their fault, there would be no refund as they ads were already published, there was no sign of the extra day being published and in any case it was a useless exercise since it was not continuous the ad was not valid for legal purposes anymore.
I have now have to postpone my wedding as I cannot finish the formalities required for the marriage ☹ Was this information helpful? | 
