Releasemyad.com — Charged Excess Amount and Not providing refund

Address:

Kolkata, West Bengal

I booked an obituary ad with releasemyad.com on[protected]Ad ID[protected]. For the text and image I provided, they charged Rs.2800 mentioning the ad dimension would be 3.5 X 8 Cms. But the ad was released only for the dimension of 3.9 X 6 Cms for which the amount chargable is only Rs. 2340. I sent an email to customer care asking for the refund of excess amount charged (Rs.460) and have not got any reply. The trick they use for cheating is to show the ad preview with lots of spaces and increased length. I have shown the comparision between preview and actual ad in the attached image. Public need to be cautioned not to approach this fraudulent and dishonest service but instead should approach the newspaper directly or other genuine agents for placing their ads