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Hi, This is regarding one classified (Ad ID : 1141264) which i booked for the matrimonial section of Dainik Jugasankha Guwahati edition and Silchar edition on 31-08-14 and the ad was to be released in the paper 07th September 2014 edition. But, till date the ad is not published. I had given one complaint here also, to which i got a confirmation that the ad will be published on 5th October's edition. But, its not published on 5th as well as today's (12th October) edition. I dont understand whats taking so long to publish one ad. Its been more than a month that i booked the ad and paid for it. Even after confirmation, why cant you make sure that the ad is published! .How long should I wait. Mailing the release ad customer care also does not help. I sent a mail that its not published on 5th october's edition. Did not get any reply. So, i am registering a complaint here. Please let me know whats stopping you from releasing the ad and when Can i expect the ad to be released. If its so difficult to publish it, then reimburse my amount, without deducting the cancellation charges as i am not cancelling it, you are unable to publish it, .!!!
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Inspite of receiving a confirmation from you that my ad is going to be published on 5th October, I did not find my ad in the 5th October publication also...This is heights .. I have been following up since one month now ... still no resolution...why cant you live upto what you confirm!!
.please let me know when is it going to be published..It needs to be published in dainik jugashankha's both guwahati and silchar editions