Releasemyad.com — No customer service post payment

Ref: My Ad was published on 16th July 2022 for Varanasi location.

very poor customer service. I just wanted to see a clipping or photo of the ad that was booked and the response is, paper is chargeable not free- First subscribe and then you can see the ad and that they don't send the paper clipping after the ad has been published. So, how as a customer am I supposed to know if the ad has been published or not...Attached are the photos of WhatsApp messaging with the customer service. Instead of apologising showing attitude to customer is not acceptable.

Pls try and get another service provider.