Releasemyad.com — refund

Address:	New Delhi, Delhi, 110046
Website:	Releasemyads

I wanted to post an ad in Amar ujala of 50 words for which I paid releasemyads rupees 1118.25, after few hours I received a call from them that my ad can't be posted in Amar ujala as they take only coloured ad in display box and not normal text. I told them to cancel my ad and they assured me that I ll get my full amount refunded but now they re not picking up the call and not even replying on WhatsApp even after reading the messages .

I want to know that when ll my money be refunded and by which mode.