Releasemyad Media Private Limited — Not refunding my money

Address:	New Delhi, Delhi
Website:	www.releasemyad.com

Date of Request Placed 30/12/2015.
Client Customer care Number : [protected]
I have booked my company add through there website www.releasemyad.com. My add id was 1212262.Regarding my add we received a call and they informed my requested date was not available.So we cancelled our order.After so many follows up we received a mail from they asking us to share our bank account details to deposit our refunded amount.This mail was replayed on the same date 30/12/2015..But Still today 16/03/2016 we haven't got anything.
When ever we are calling the customer care we are getting the same answer "Please wait for 7 working days" we called the customer care today they said more 3 days, try to reach them via on line chat their response is more 7 working days.

So please help me to get my payment or else this amount will debit from my salary.

Attached the email conversation