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Reliance Capital Complaints & Reviews

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Updated: Oct 16, 2025
Complaints 165
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27
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Reliance Capital reviews & complaints page 7

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S
Shahira Banu
from Annamalainagar, Tamil Nadu
Jun 20, 2017
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Address: Madurai, Tamil Nadu, 625214
Website: www.reliancecapital.co.in

Hi i am raja mohammed from madurai. I have applied for a home loan with reliance capital madurai branch, as all the documents from my side is cleared. The processing fee. Is deducted from my account on 14.5.2017 with loan id: 905373. Till now i didn't get my loan. When i call them the executive says i will call u back as the judgement is pending on land registration and the company has stopped all the process till the judgement. Then the judgement came by 12.6.2017. Again when i contacted him he said the same. Soon i visited the sales executive at his office at madurai on 14.6.2017. He said all the process are over you can get your sanction letter today and me too waited till 7pm, he said we have sent your application for technical approval we didn't get approval from them so come tomorrow. Again i went next day n waited whole day n he replied me the same. Again i went on 17.6.2017, he made me to wait till 8 pm and replied the same. On 19.6.2017, i made a complaint regarding this matter to customer care, they connected me to the executive and he said all the process are over and he will sanction the loan within tonight. When i went to the office by 4pm he said, still we didn't get approval from the technical team come by tomorrow 11.30 am and i will make you to avail the loan. I am very much disappointed with the service over here in reliance. Do the needed for me asap.
Reliance Capital customer support has been notified about the posted complaint.
Please be careful with mohammed Ali and team. All cheats.This team from chennai has approached us through common guys and said they are into finance business and lend only minimum 5 cr and above. For that we need to pay 6 months first as they cannot take interests as Muslims and it would be a business deal. After collecting cash they asked us to wait to go to bank and bring the DD. Later they dropped at hotel stating DD work did not complete and next day, morning bank manager to collect the DD as the value is high. That night they came to hotel and informed that their mother expired and will do then deal later.. after that they started drama, stories, not responding to calls. Raja mohammed ali, asraf ali, m, sairam, suresh, jaikumar, selva all are frauds. They take money telling they will lend you amount and start their dramas and drag on the time. Even they will show that they have money which needs to be cleaned by cylone people and they will give money from that.

Please be careful of these frauds.. Name : ASRAFALI M[protected] Raja Ali M (+[protected] Sairam Satyaprakash ( +[protected] Jaikumar (+[protected] Suresh[protected] Narendra (+[protected] House No. : OLD NO 48 NEW NO 16 VAIDYANATHAN ST, SEVENWELLS Pin Code : 600001 City : CHENNAI State : Tamil Nadu Current Ph No. :[protected]
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    Tauhid Sayyed
    from Ahmedabad, Gujarat
    May 30, 2017
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    Address: Thane, Maharashtra, 401203

    I am being having an car loan from reliance capital, due to some financial issue i have bounced some emi's against which i am been getting an personal comments from reliance capital employee khalil shah of dadar branch,
    I have been recived an msg from khalil shah on my fathers no. Stating that (Tere ramzan ke mahine me tujhe haram ka paisa hajam ho gaya kya chor haram khao. Thu teri zindagi par tune aisa chor ladka paida kiya)
    Reliance Capital customer support has been notified about the posted complaint.
    May 30, 2017
    Updated by Tauhid Sayyed
    KHALIL SHAH
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      S
      Shiv__1
      from Kolkata, West Bengal
      May 13, 2017
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      Address: New Delhi, Delhi, 700046

      Dear Sir,

      I got a call from the person name Rajeev Sharma from Reliance Capital about personal and he offered me mortgage OD loan at 6.25% interest rate per annual and given me the condition that I have to paid 5% amount of total loan approval I paid 15000 and they told me we will add 2500 to make it 5% as I told them I don't have more then that. Now after that they are saying you have to linkup your account icici bank to kotak bank then you will get your loan amount, to linkup your account you have to pay 15000 that I can't do. Please look in to that matter and help me to get refund, below mentioned contact details of those person who are in touch with me, please let me know if needed more information.

      Rajeev Sharma -[protected]
      Aman Mathur - [protected]
      Vipul Sahu - [protected]
      Verification Call-[protected]
      Mail id- reliancecapital.[protected]@financier.com
      2. reliancecapital.[protected]@financier.com

      I did payment on this account 15k

      = As you know that your loan is based on FD (which is mortgage) so you have to pay this FD
      amount in our company’s corporate account .
      ACCOUNT DETAIL :
      ACCOUNT NAME RELIANCE CAPITAL
      BANK NAME HDFC
      BANK
      ACCOUNT NO-
      [protected]
      IFSC CODEHDFC0001669

      To make next payment on this account

      Name of Account: RELIANCE CAPITAL
      Bank Name: PUNJAB NATIONAL BANK
      Account Number: [protected]
      IFSC Code: PUNB0151300
      Payment Method: IMPS
      Reliance Capital customer support has been notified about the posted complaint.
      May 24, 2017
      Updated by Shiv__1
      Please Sir look at in this matter, I didn't receive any positive response from anyone yet. I need my refund.
      May 24, 2017
      Updated by Shiv__1
      Here is screenshot of payment transfer

      Jun 12, 2017
      Updated by Shiv__1
      Sir, there is no response from there end and no refund yet, please let me know what to do next.

      Thank You,
      Jun 23, 2017
      Updated by Shiv__1
      Sir,
      Please let me know complaining here is getting notice or not, its more then 2 months I didn't get anything positive response except saying to delete complain here, I made them payment on 25th of April 2017 and still waiting for refund, if they can't give loan, who authorize them to take money saying for loan and invest in somewhere else at xyz company. I think action should be taken against scam business, I am ready to provide all the details if needed.

      Thank You,
      Aug 08, 2017
      Updated by Shiv__1
      No refund, will they gobble my hard earn money????
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        M
        manjuhkt84
        Apr 17, 2017
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        Address: New Delhi, Delhi

        Respected Sir,


        I am from Bangarpet, kolar Dist, Karnataka, I was in need of loan to develop my school, hence I posted my requirement at bank bazaar.com, I got numerous calls, and one call from Reliance capital, assuring mi of loan at 6.25% rate of interest, I was interested and processed for loan, One Rajeev Malhotra and Aman Mathur were in contact with me and they guided through the loan process, first they asked me to open and A/c at union bank of India and make a Fixed deposit of Rs, 67000, but I negotiated and made a payment of 50, 000 to their A/c No: [protected] With their A/c holder name as Capital Solutions, IFSC Code: UBIN0557871 New Delhi Branch on 27/6/2016 vide NEFT from my SBI A/c No-[protected].Bangarpet Branch.
        Later they asked me to deposited 75000/- to open immediate A/c in union bank, but since i had no money they volunteered to help me and asked me to pay 65000/- and Aman Mathur would deposit the remaining 10, 000/-, I did as they said and made 65000/- vide NEFT from Bank A/c. on 8th July 2016 and later they mailed me the Challen receipt, and again they asked me to deposit a sum of Rs 75000/- for opening current A/c, which I did the same by depositing the 65000/- vide NEFT from my A/c on 17th July 2016. Later they asked me to deposit Rs 45000/- saying the amount will be refundable but initially it has to be deposited for inter city tax, I believed them and deposited 45000/- to their A/C from my A/c through NEFT on 25/July 2016. Later they asked me to pay Rs 30, 000/- fro Linkup charges, I questioned them but they convinced me and I believed them and made Rs 30000/- to their A/c from my A/c vide NEFT on 3rd Aug 2016. Later they asked me to pay tax for the above paid money, and that sum is Rs 20, 000/- which I did vide NTEF on 31st Aug 2016. They said that My loan is sanctioned and they have credited money in my A/c vide UTR no: UBOI[protected]. When I checked, the entire process was found to be a big scam and they have siphoned the money.
        I made a formal complaint at the local police station, and gave all the details to the local police, they took CDR of the mobile no of Rajeev Malhotra and Aman Mathur, and verified them, we came to know they have cheated many other people, and some of them are Reddappa from Bangalore lost 448000/-, Nagendra from Belagum lost 50, 000/-, Naveen kumar .T from Bhopal lost 196000/-, as first payment and he was arranging for second installment, and many more people have become their prey, they are operating in entire India, luring people who are in urgent need of loan.
        The way they communicate is on par with most of the corporate and mnc banks, they as for documents as the other banks do, they make all the process on par with other banks, such that the victim will not have any doubt and till the last minute the victim will not know that he has been cheated, such is the working methodology a very professional work.
        Sir I request your good self to look into this matter, trace the culprits, bring them to justice, and make arrangement to return the money siphoned for common people in the name of giving them loans, I once again request your good self to take action in the interest of the nation and the people of this nation.


        Contact Numbers and names of Reliance Capital ( Capital Solutions)
        Aman Mathur, Raj Malhotra, Kavitha, Rajesh srivatsav, Swathi, Gowri, chankya, are the people who have communicated with me regarding loan aspect.


        [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] are the contact numbers with which I have communicated at various instances to get loan.


        Thanking you


        Regards


        Manjunath.M
        Hoskote village,
        Magondi post, Bangarpet Taluk,
        Kolar Dist, Karnataka State. Pin: 563114
        Mobil No: [protected]
        Reliance Capital customer support has been notified about the posted complaint.
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          M
          manjuhkt84
          Apr 7, 2017
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          Address: New Delhi, Delhi, 110085
          Website: RELIANCECAPITAL.COM

          Respected Sir,


          I am from Bangarpet, kolar Dist, Karnataka, I was in need of loan to develop my school, hence I posted my requirement at bank bazaar.com, I got numerous calls, and one call from Reliance capital, assuring mi of loan at 6.25% rate of interest, I was interested and processed for loan, One Rajeev Malhotra and Aman Mathur were in contact with me and they guided through the loan process, first they asked me to open and A/c at union bank of India and make a Fixed deposit of Rs, 67000, but I negotiated and made a payment of 50, 000 to their A/c No: [protected] With their A/c holder name as Capital Solutions, IFSC Code: UBIN0557871 New Delhi Branch on 27/6/2016 vide NEFT from my SBI A/c No-[protected].Bangarpet Branch.
          Later they asked me to deposited 75000/- to open immediate A/c in union bank, but since i had no money they volunteered to help me and asked me to pay 65000/- and Aman Mathur would deposit the remaining 10, 000/-, I did as they said and made 65000/- vide NEFT from Bank A/c. on 8th July 2016 and later they mailed me the Challen receipt, and again they asked me to deposit a sum of Rs 75000/- for opening current A/c, which I did the same by depositing the 65000/- vide NEFT from my A/c on 17th July 2016. Later they asked me to deposit Rs 45000/- saying the amount will be refundable but initially it has to be deposited for inter city tax, I believed them and deposited 45000/- to their A/C from my A/c through NEFT on 25/July 2016. Later they asked me to pay Rs 30, 000/- fro Linkup charges, I questioned them but they convinced me and I believed them and made Rs 30000/- to their A/c from my A/c vide NEFT on 3rd Aug 2016. Later they asked me to pay tax for the above paid money, and that sum is Rs 20, 000/- which I did vide NTEF on 31st Aug 2016. They said that My loan is sanctioned and they have credited money in my A/c vide UTR no: UBOI[protected]. When I checked, the entire process was found to be a big scam and they have siphoned the money.
          I made a formal complaint at the local police station, and gave all the details to the local police, they took CDR of the mobile no of Rajeev Malhotra and Aman Mathur, and verified them, we came to know they have cheated many other people, and some of them are Reddappa from Bangalore lost 448000/-, Nagendra from Belagum lost 50, 000/-, Naveen kumar .T from Bhopal lost 196000/-, as first payment and he was arranging for second installment, and many more people have become their prey, they are operating in entire India, luring people who are in urgent need of loan.
          The way they communicate is on par with most of the corporate and mnc banks, they as for documents as the other banks do, they make all the process on par with other banks, such that the victim will not have any doubt and till the last minute the victim will not know that he has been cheated, such is the working methodology a very professional work.
          Sir I request your good self to look into this matter, trace the culprits, bring them to justice, and make arrangement to return the money siphoned for common people in the name of giving them loans, I once again request your good self to take action in the interest of the nation and the people of this nation.


          Contact Numbers and names of Reliance Capital ( Capital Solutions)
          Aman Mathur, Raj Malhotra, Kavitha, Rajesh srivatsav, Swathi, Gowri, chankya, are the people who have communicated with me regarding loan aspect.


          [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] are the contact numbers with which I have communicated at various instances to get loan.


          Thanking you


          Regards


          Manjunath.M
          Hoskote village,
          Magondi post, Bangarpet Taluk,
          Kolar Dist, Karnataka State. Pin: 563114
          Mobil No: [protected]
          Reliance Capital customer support has been notified about the posted complaint.
          Vicky([protected]) from reliance capital Delhi, has collected my documents for home Loan now it's been 2 months he is not replying nor returning my documents. I had words with branch manager Rajesh([protected]) too, he is also not responding at all. What a highly unprofessionalism displayed by these reliance capital guys. I want my documents back.
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            R
            ravikant_2000
            from Bithur, Uttar Pradesh
            Feb 2, 2017
            Resolved
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            Resolved

            Address: Varanasi, Uttar Pradesh, 221010

            Folio no.[protected]

            Each & Every month of 2nd Rs. 1000/- sip deducting from my HDFC bank a/c against Reliance diversified power sector fund direct plan,

            Note: From last 7-8 month I am regularly sending complain email /visiting Varanasi branch as well to stop this sip deduction but no any action had taken by Reliance mutual fund end that is why I am forwarding this complain .

            Encl: statement snap shots

            Regards

            Ravi Kant Srivastava
            [protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            Reliance Capital customer support has been notified about the posted complaint.
            Dear Mr. Srivastava,

            As discussed, we would share the online SIP cancellation steps. Kindly check and confirm.

            Regards,
            Team RNLAM
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              P
              padmini Rao
              from Palghat, Kerala
              Jan 10, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 632005

              Hi
              I bought Reliance datacard Reliance No. [protected] connection for office work on Oct, 2015. On august, 2016 datacard had been changed to 3G to 4G connection, I don't opt that option and i'm supposed to stop the connection.

              I did call to Reliance Customer call and asked them to terminate the connection. They didn't stop the connection and sending bills for me. And I'm not using the connection as the toggle device is 3G not the 4G.

              On Dec 7th, 2016, a advocate from reliance communication has told to pay amount of 1000 rs with regards to final settlement.
              We did paid full amount with inclusive of delay in charge. In fail of this we had to face the civil notice in very next day of the week.

              In recent days, I'm getting emails, SMS from the reliance customer care person and telling me to pay rs of 415.i'm not using the connection at all..

              I lost tolerance and unwanted problem has created. Please help me out to solve this unwanted prb.

              Thanks
              Padmini
              Aug 7, 2021
              Complaint marked as Resolved 
              Reliance Capital customer support has been notified about the posted complaint.
              Dear Padmini,

              We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

              Regards,
              Reliance Communications
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                R
                rajveer9118
                from Kolkata, West Bengal
                Dec 14, 2016
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                Address: Ranchi, Jharkhand, 834001
                Website: www.reliancemutual.com

                I did redemption from my fund Reliance Equity Linked Saving Fund, but instead of redemption they (Financial adviser and fund house) switched my money to Reliance Small Cap Fund!

                Below you can see the emails from Reliance Mutual Fund about redemption confirmation, and then switch of fund:

                1. From: "Reliance Mutual Fund"
                Sent: Mon, 05 Dec 2016 12:17:52
                To:
                Subject: Redemption request confirmation - Transaction Number:ELGPR[protected]

                Dear,
                Greetings from Reliance Mutual Fund!
                We confirm having received your request for redemption in: RELIANCE EQUITY LINKED SAVINGS FUND - SERIES I GROWTH PLAN GROWTH on 05/12/2016 at 12:19PM. Once your transaction is processed, you shall receive a confirmation on your registered email id with us.
                The following are the details of the Redemption request :
                Transaction reference number
                ELGPR[protected]
                Request date and time
                05/12/201612:19PM
                Transaction date
                05/12/2016
                Transaction type
                Redemption
                Folio Number
                [protected]
                Scheme and Plan
                RELIANCE EQUITY LINKED SAVINGS FUND - SERIES I GROWTH PLAN GROWTH
                Units / Amount
                2500.000 Unit(s)

                We thank you for investing with Reliance Mutual Fund.
                Sincerely,
                Reliance Nippon Life Asset Management Limited
                (formerly Reliance Capital Asset Management Limited).
                (Asset Manager of Reliance Mutual Fund)

                2. From: customer_care
                Sent: Mon, 12 Dec 2016 15:44:42
                To:
                Subject: Re: [[protected]] Redemption request confirmation - Transaction Number:ELGPR[protected] NOT PAID OUT
                Dear Mr.
                Thank you for writing to Reliance Mutual Fund.
                This is with reference to your email dated 12-Dec-2016, regarding redemption for your folio number [protected].
                We would like to inform you that, you have made a transaction for switch from RELIANCE EQUITY LINKED SAVINGS FUND - SERIES I - GROWTH PLAN - GROWTH (INF204K01OM4) to RELIANCE SMALL CAP FUND - GROWTH PLAN GROWTH OPTION - GROWTH (INF204K01HY3) on 5.12.2016 for Rs. 61, 963.25.
                Further we wish to inform you that, you have made an redemption transaction on the same day on 5.12.2016. Hence the same has been rejected due to units amount are zero.
                In addition to it, we have forwarded the account statement to your registered e-mail address in a separate mail.
                For any further information or assistance please visit our website www.reliancemutual.com or get in touch with your nearest Investor Service Centre. You may also contact us on[protected] or[protected]Toll free) or email us to [protected]@reliancemutual.com.
                Thanks and Regards,
                Abdul B.M
                Customer Service Team
                Reliance Nippon Life Asset Management Limited (formerly Reliance Capital Asset Management Limited).
                Reliance Capital customer support has been notified about the posted complaint.
                Dear Mr. Vishwakarma,

                We tried reaching you on your registered mobile number however the call went ringing. Kindly provide a convenient time to get in touch with you and an alternate contact number if any on: contact.[protected]@relianceada.com.

                Regards,
                Team RNLAM
                My deviden cheque 3 months date expired new cheqe my address please
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                  praveen gupta1
                  from Delhi, Delhi
                  Nov 5, 2016
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                  Address: Haridwar, Uttarakhand, 249407

                  Sir,
                  I holds 200 share of M/s Reliance Capital Ltd., which are lying in my DP A/c
                  No. [protected] (M/s Globe Capital Mkt. Ltd). The Company has
                  announced Rs. 10.00 per share as devidend for the year 2015-16, But
                  till date I have not received Dividend warrant.

                  You are requested to please look into the matter and do the needful.

                  regards,

                  Praveen Kumar
                  "Chendra Bhawan"
                  219, Mehtan, JWALAPUR
                  Distt. Hardwar (Uttarakhand)
                  cELL [protected]
                  Reliance Capital customer support has been notified about the posted complaint.
                  I had taken LAP with floating interest and when interest cost went up Reliance increased immediately. But interest cost has been decreasing since last two years and there is no decrease by Reliance capital . Please adjust our loan with proportionate decrease in interest cost . Rajesh Tulsian
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                    Pdrshan
                    from Coimbatore, Tamil Nadu
                    Oct 30, 2016
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                    Address: 600040

                    Chennai
                    20/10/16
                    To
                    Dr. Rameshwar oraon
                    Chairperson
                    National commission for scheduled tribe
                    6th floor, b wing
                    Loknayak bhavan, khan market
                    New delhi-110003

                    Respected chairman,
                    Financial harassment by reliance commercial finance - my reliance loan no. Rllpche[protected] availed on 28th sep 2007 for rs.1000000/- (Rs ten lacs only) repayable in 108 months @13.5%.

                    I wish to bring the following for your kind notice and justice.

                    I belong to scheduled tribe community and life member of abavp. I had availed loan by mortgaging our residential flat at anna nagar chennai from reliance commercial finance chennai in sep 2007 @13.5% floating rate of interest. The loan amount is rs.1000000/- (Rupees ten lacs only) repayable in 108 monthly instalment starting from nov 2007 to october 2016. The loan amount with interest was fully repaid and 108 instalments were paid through emi promptly upto oct 2016.
                    When i verified my cibil score in oct 2015, the loan outstanding under the above loan was on the very high side and up to that time there was no communication from reliance commercial finance. Immediately, i took up the issue with reliance commercial finance in oct, 2015 itself.
                    In reply to my mails they have simply informed me that the loan was availed under floating rate scheme and as and when the cost of fund increases they will increase the interest rate and the present rate of interest is 17.21% and they are empowered to do so as we have signed loan agreement form with floating rate clause. I have to pay another 20 instalments in view of increase in interest rate to close the loan, which mean another rs.320840/- i have to pay to close the loan. I was shocked to see such communication from them, as till then, no communication was ever received from reliance regarding increase in interest and revision of extension of repayment period.
                    I have taken up the issue again and requested them to clarify the following points.
                    Whenever they are increasing the interest rates, the customer has to be informed about the same and any revision /extension in repayment period also has to to intimated to the customer so that a decision can be taken by the customer as to the continuance of loan. Many times they have increased the interest rate during the tenure of the above loan but never communicated the increase in interest rate and also revised repayment schedule to me. I have requested them to provide proof in sending communication to me regarding interest rate increase and revision in repayment period in any means (Oral/letter/mail etc) but they never informed the required details and simply repeating that "letters to that effect were sent you from time to time". It is false statement. Had it been informed i would have gone to other financial institutions with much lessor interest and this much of financial burden wouldn't have taken place.

                    I have informed them that though we have signed for floating rate of interest, had the increase interest rates/extending repayment period on their own been informed, i would have closed the loan or increase the repayment amount and merely accepting floating rate of interest while executing the documents does not confer them any unlimited right to arbitrarily charge unlawful higher interest without complying any rbi/mof norms. With regard to plr changes i have informed them that prime lending rates normally based on the factors like cost of fund, market rate, administrative cost etc and during the above tenure only reduction in plr takes place and public sector banks and other financial institutions adhered the norms and reduced the interest rates by 150 basis points to 200 bps and challenged them to name any govt/private bankers charging such higher interest during the above tenure. But no reply from them.
                    After my prolonged complaint (Several mails), they have informed me as per their mail dated 28/06/2016 that they have offered reduction of interest rate from the prevailing rate of 16.96% to 15.00 % subject to clearance of outstanding dues? And subject to 0.50% switch fee on outstanding principal against my request to reverse all unlawful interest charged in my loan account from the beginning. Their offer is simply collecting their illegal interest charged upto june 2016 from me and also i have to bear the irrelevant switch fee of 0.50% which makes no difference at all and so i have not accepted the same and again requested them to
                    Provide proof for sending communication with date for increase in interest rate and revision in increased repayment period/ details of their office board note justifying their plr increase as and when the increase takes place.
                    However, again they have sent mail dated 05/10/16 without providing any of the details sought for by me and reiterating their stand that i have to pay as demanded by them and everything is as per norms and forcing me to pay extra 20 emi i. E.
                    Rs.320840/ like local money lenders which is totally illegal and clear harassment and the financial burden is unimaginable. (For increasing interest they are quoting the agreement terms. But they gladly ignored that the same agreement terms says that the lender shall inform the borrower about the variation in the interest/interest rates in due course as per clause 2.2 a) para 3.) and not complied with the same with malafide intention.

                    No financial institutions in our country (Govt/private) ever charged such higher illegal interest for such loan ever during the above tenure.

                    For the past one year i took up the issue with reliance for redressal of my complaints (Several mails sent) and without any bonafide intention they have simply ignoring the genuine grievances of a customer who all along repaid the instalments as agreed for 108 months promptly and the loan is always standard asset.
                    Normally financial institutions offer interest rate reduction for a borrower if they are prompt in their loan repayment even for medium term loan and in my case though it is long term the payment is always prompt, instead of extending such gesture they have casually increased the interest rates that too without any communication intentionally, which is mainly due to my prompt repayment.
                    Since i have already paid 108 instalments (From nov 2007 to oct 2016) as agreed i pray your good selves to get my houseflat documents from reliance commercial finance and to stop further harassment from them and save me from the unbearable illegal financial burden and do justice.

                    Reliance chennai address.

                    Reliance capital ltd
                    Reliance home finance division
                    Reliance house - ground floor
                    5, haddows road
                    Nungambakkam
                    Chennai-600006
                    Phone.[protected]/ [protected]

                    Reliance mumbai address

                    Reliance capital ltd
                    Commercial finance division customer care
                    6th floor, south wing
                    Santa cruz east,
                    Mumbai-400055
                    Mail id. [protected]@mailsy. Custhelp.com
                    Thanking you
                    Yours faithfully

                    P. Dhanarakshakan
                    Z-181 first floor
                    Vth avenue. Annanagar west
                    Chennai-600040
                    Mobile-[protected]/[protected]
                    Mail id. [protected]@gmail.com

                    Chennai
                    30/10/16
                    To
                    National consumer forum

                    Sub. Financial harassment by reliance commercial finance - my reliance loan no. Rllpche[protected] availed on 28th sep 2007 for rs.1000000/- (Rs ten lacs only) repayable in 108 months @13.5%.

                    I wish to bring the following for your kind notice and justice.

                    I had availed loan by mortgaging our residential flat at anna nagar chennai from reliance commercial finance chennai in sep 2007 @13.5% floating rate of interest. The loan amount is rs.1000000/- (Rupees ten lacs only) repayable in 108 monthly instalment starting from nov 2007 to october 2016. The loan amount with interest was fully repaid and 108 instalments were paid through emi promptly upto oct 2016.
                    When i verified my cibil score in oct 2015, the loan outstanding under the above loan was on the very high side and up to that time there was no communication from reliance commercial finance. Immediately, i took up the issue with reliance commercial finance in oct, 2015 itself.
                    In reply to my mails they have simply informed me that the loan was availed under floating rate scheme and as and when the cost of fund increases they will increase the interest rate and the present rate of interest is 17.21% and they are empowered to do so as we have signed loan agreement form with floating rate clause. I have to pay another 20 instalments in view of increase in interest rate to close the loan, which mean another rs.320840/- i have to pay to close the loan. I was shocked to see such communication from them, as till then, no communication was ever received from reliance regarding increase in interest and revision of extension of repayment period.
                    I have taken up the issue again and requested them to clarify the following points.
                    Whenever they are increasing the interest rates, the customer has to be informed about the same and any revision /extension in repayment period also has to to intimated to the customer so that a decision can be taken by the customer as to the continuance of loan. Many times they have increased the interest rate during the tenure of the above loan but never communicated the increase in interest rate and also revised repayment schedule to me. I have requested them to provide proof in sending communication to me regarding interest rate increase and revision in repayment period in any means (Oral/letter/mail etc) but they never informed the required details and simply repeating that "letters to that effect were sent you from time to time". It is false statement. Had it been informed i would have gone to other financial institutions with much lessor interest and this much of financial burden wouldn't have taken place.

                    I have informed them that though we have signed for floating rate of interest, had the increase interest rates/extending repayment period on their own been informed, i would have closed the loan or increase the repayment amount and merely accepting floating rate of interest while executing the documents does not confer them any unlimited right to arbitrarily charge unlawful higher interest without complying any rbi/mof norms. With regard to plr changes i have informed them that prime lending rates normally based on the factors like cost of fund, market rate, administrative cost etc and during the above tenure only reduction in plr takes place and public sector banks and other financial institutions adhered the norms and reduced the interest rates by 150 basis points to 200 bps and challenged them to name any govt/private bankers charging such higher interest during the above tenure. But no reply from them.
                    After my prolonged complaint (Several mails), they have informed me as per their mail dated 28/06/2016 that they have offered reduction of interest rate from the prevailing rate of 16.96% to 15.00 % subject to clearance of outstanding dues? And subject to 0.50% switch fee on outstanding principal against my request to reverse all unlawful interest charged in my loan account from the beginning. Their offer is simply collecting their illegal interest charged upto june 2016 from me and also i have to bear the irrelevant switch fee of 0.50% which makes no difference at all and so i have not accepted the same and again requested them to
                    Provide proof for sending communication with date for increase in interest rate and revision in increased repayment period/ details of their office board note justifying their plr increase as and when the increase takes place.
                    However, again they have sent mail dated 05/10/16 without providing any of the details sought for by me and reiterating their stand that i have to pay as demanded by them and everything is as per norms and forcing me to pay extra 20 emi i. E.
                    Rs.320840/ like local money lenders which is totally illegal and clear harassment and the financial burden is unimaginable. (For increasing interest they are quoting the agreement terms. But they gladly ignored that the same agreement terms says that the lender shall inform the borrower about the variation in the interest/interest rates in due course as per clause 2.2 a) para 3.) and not complied with the same with malafide intention.

                    No financial institutions in our country (Govt/private) ever charged such higher illegal interest for such loan ever during the above tenure.

                    For the past one year i took up the issue with reliance for redressal of my complaints (Several mails sent) and without any bonafide intention they have simply ignoring the genuine grievances of a customer who all along repaid the instalments as agreed for 108 months promptly and the loan is always standard asset.
                    Normally financial institutions offer interest rate reduction for a borrower if they are prompt in their loan repayment even for medium term loan and in my case though it is long term the payment is always prompt, instead of extending such gesture they have casually increased the interest rates that too without any communication intentionally, which is mainly due to my prompt repayment.
                    Since i have already paid 108 instalments (From nov 2007 to oct 2016) as agreed i pray your good selves to get my houseflat documents from reliance commercial finance and to stop further harassment from them and save me from the unbearable illegal financial burden and do justice.

                    Reliance chennai address.

                    Reliance capital ltd
                    Reliance home finance division
                    Reliance house - ground floor
                    5, haddows road
                    Nungambakkam
                    Chennai-600006
                    Phone.[protected]/ [protected]

                    Reliance mumbai address

                    Reliance capital ltd
                    Commercial finance division customer care
                    6th floor, south wing
                    Santa cruz east,
                    Mumbai-400055
                    Mail id. [protected]@mailsy. Custhelp.com
                    Thanking you
                    Yours faithfully

                    P. Dhanarakshakan
                    Z-181 first floor
                    Vth avenue. Annanagar west
                    Chennai-600040

                    Sent from my ipad
                    Reliance Capital customer support has been notified about the posted complaint.
                    I have lost my sim card [protected] on 13/02/2017 . So sir i request you to please block my no. so it can't be used by anyone in a wrong manner...
                    antony christin raj 10/7 usp nagar keelapuliyur tenkasi
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                      parma.viks
                      from Delhi, Delhi
                      Sep 6, 2016
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                      Address: New Delhi, Delhi, 110074
                      Website: www.reliancecapital.co.in

                      I have received call from shalini sharma [protected] and ritika [protected] and they ask to me for loan requirement i said yes and after my words she's offer me loan from reliance capital behalf of reliance life insurance policy then she's doing start process for my policy and after fews days my policy process has been done and i have received my policy bond paper so, after policy i have received call from abhishek from reliance capital [protected] and he's said to me i'm abhishek from reliance capital verification department and start asking some question like loan amount etc then i have received call from shalini & she said to me sir after 15 days your loan process will be done and you can come to my office and submit your original bond paper & i will provide to you one agreement regarding policy and loan you can read and accept with your signature after that collect your money via cheque, ecs etc
                      But now shalini and ritika does not recieved my call even turn off her mobile phone too.

                      Contact detail reliance capital person:-

                      Shalini sharma
                      Mobile: [protected]
                      Mail id:- [protected]@gmail.com

                      Ritika
                      Mobile: [protected]

                      Abhishek
                      Contact: [protected]
                      Reliance Capital customer support has been notified about the posted complaint.
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                        Piyush Singhania
                        from Mumbai, Maharashtra
                        Aug 30, 2016
                        Resolved
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                        Resolved

                        Address: Nagpur, Maharashtra, 440008
                        Website: www.rcom.co.in

                        I am piyush agrawal user of reliance data card no. [protected]. The connection was not active for june-2016 month due to cdma to 4g upgradation processes that time. Still the company charged for the month. I complained about the issue to the company's helpline number several times but didn't get anything but false promises. The company continued to generate bill for the upcoming month. Then i placed request for the termination of my data card connection with complaint no. [protected] or[protected] dated 21/07/2016 after which i was expected to receive confirmation call from reliance communication. I received a call their customer care executive nearly a week later after the request where she assured me to overlook my complaint regarding the bill waiver and to call or send message in that regard. But i didn't get any message or call from reliance communication regarding the same.

                        Now on the date 27/08/2016 i get the message from reliance mentioning the amount due as rupees 1410/- including the charges of rupees 448.86/- for the month of august. Fyi the service wasn't provided for that period and the connection was expected to be terminated.

                        I requested them via e-mail and call on the helpline number to deduct the extra amount levied for the month of august 2016 and to allow me to pay the remaining amount and terminate the service. But didn't get any response. Instead their customer care executive told me to pay the bill with the extra charges otherwise more charges will be levied every month.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Reliance Capital customer support has been notified about the posted complaint.
                        Dear Piyush,

                        We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                        Regards,
                        Reliance Communications
                        Dear Piyush,

                        Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

                        Regards,
                        Reliance Communications
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                          ramesh gadhavi
                          Jun 15, 2016
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                          Address: Kutch, Gujarat, 370465
                          Website: ..

                          Dear sir
                          According to my previous complaint against reliance capital .I take back my complaints and I apologized for this as i received the fake calls from various department for example gbic, irda, and from fake agents this all hareesded me after I make complaints on this.its very painful to me.and I am very dispointed by this.
                          I request not to call any body as I take back my complaints I don't want any feedback .
                          I have faith in Vivek prajapati's commited ([protected])who logged my file in reliance capital.
                          I don't want to take any action against this.and I apologized to Mr.Vivek & reliance capital

                          Thank you
                          Ramesh gadhavi
                          [protected]
                          Reliance Capital customer support has been notified about the posted complaint.
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                            mishrayatesh
                            from Agra, Uttar Pradesh
                            Apr 29, 2016
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                            Address: Gumati, Tripura, 313001
                            Website: reliance capital

                            I have purchase 3 NOS Repo assets.Man tipper are parked at mayank parking yard udaipur of your company Reliance capital Ltd.
                            and i have given quotation of rs 13, 80, 000/- for each tipper and my quotation was aproved by your company and you had given me Approval letter in written on Your company Letterhead.
                            There for i have deposited 1, 50, 000/- by receipt no.1632952 cash at your udaipur branch as a token amount on dated 25.4.2016
                            but when yesterday on dated 28.4.2016 i went to udaipur branch with rest amout near to Mr. Subhash soni (employ of Reliance Capital Ltd) he did not accepting my payment.As i have taken amount on interest from the market @4% rs. 30, 00, 000/- and my interest has been started and also i have taken this asset for deployment of my work and i have to deployed these asset on 1 may 2016 by any mean otherwise my work order has been canceled for which i incurred loss of 20, 00, 000/- of total work furture requested you to take the amount and release the asset.

                            kindly find attachment of 1, 50, 000/- rs token amount receipt and approval letter on your letterhead given by your company to me

                            thankyou!

                            Regards
                            Yatesh mishra
                            udaipur
                            [protected]
                            Reliance Capital customer support has been notified about the posted complaint.
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                              Motiram Sharma
                              from Delhi, Delhi
                              Mar 7, 2016
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                              Address: New Delhi, Delhi, 110062
                              Website: www.consumercomplaints.in

                              Hello
                              I have given my Resignation on 17th Nov. 2015 but I did not get any response from the company . I was an Employee in Reliance Capital on roll of RHRS . I have already Complained regarding Full & Final and My Relieving Letter But did not come any response. Please send my F & F amount in my HDFC A/C No. [protected] as well as my Relieving Letter. I have not any Job from 3 months without Relieving Letter. Please send my F & F and Letter as soon as possible.

                              Motiram Sharma
                              Emp. Code RCFM/013112
                              RHRS Emp.
                              Mob. [protected]
                              A/C No. [protected]
                              Reliance Capital customer support has been notified about the posted complaint.
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                                george
                                from Pune, Maharashtra
                                Mar 2, 2016
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                                Address: Mumbai City, Maharashtra, 651045
                                Website: www.reliancecapital.co.in

                                We have to take a Mortage loan from reliance capital Coimbatore, Tamilnadu, After 4 year payment unfortunetly due to some physical problems had to shut down the business, We were after Reliance commercial finance asking for help to close the loan, Only after checking the balance Unfortunetly without notice they have raised many times the intrest rates have put so many intrest of intrests and the managers come with false promises collect a amount and never attend there calls now rather than help sending so many out sourced Gundas to take over the house for 1/3 of market value and pressuring us to sell to there real estate investors for 50 % of market value ...Never please anyone go for anything in reliance capital group, You wont know how they will swallow you and leave on street empty handed.Please DONT go anything with reliance am a personal example - [protected]@gmail.com
                                Reliance Capital customer support has been notified about the posted complaint.
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                                  Mohan1983
                                  from Bengaluru, Karnataka
                                  Feb 15, 2016
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                                  Address: Mumbai City, Maharashtra

                                  I got call from Reliance company to take reliance guaranteed money back insurance of 20000/- rs premium per year for 10 years. if you issue this policy then you will offer by a advance cash credit of 2Lakhs rs. that you need to pay in 10 years emi only 1667/- rs monthly.
                                  As stated i issue this policy by paying 20000/- rs. towards reliance insurance. but reliance does not offered any advanced cash credit for this till date.
                                  i waiting and calling on same number they are just ignoring me. and they are not giving any proper information about it.
                                  i would like to mention those number please call on that number and let me know about my advanced cash credit.
                                  Name Number
                                  Neha sawant [protected] (Advisor)
                                  Pooja [protected]
                                  Manasi [protected]
                                  [protected]
                                  Shreya [protected]
                                  if any query plz contact me..i m in problem.
                                  Reliance Capital customer support has been notified about the posted complaint.
                                  Dear Mr. Mohan,

                                  We sincerely regret the inconvenience caused. We request you to kindly send us an email with your Policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns.

                                  Regards,
                                  Reliance Life Insurance
                                  I want to cancel my policy refund my total money 20000/- rs.


                                  your customer care is not resolved my problem. i told him to cancel my policy and refund money 20000/-

                                  he said i ll forward your complaint.. but not responding yet..
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                                    Motiram Sharma
                                    from Delhi, Delhi
                                    Feb 5, 2016
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                                    Address: New Delhi, Delhi, 110065
                                    Website: www.consumercomplaints.in

                                    Sir
                                    I have given my resignation in Oct. 2015 and i did not purchase my Full & final as well as my Relieving Letter so that i requested to you send my F & F and my relieving Letter as soon as possible its very urgent .

                                    Regards
                                    RHRS Employee
                                    Motiram Sharma
                                    Emp. Code RCFM/013112
                                    Mo. [protected]
                                    Reliance Capital customer support has been notified about the posted complaint.
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                                      A
                                      Albs
                                      from Delhi, Delhi
                                      Jan 28, 2016
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                                      Address: New Delhi, Delhi, 122001
                                      Website: reliance capital

                                      In Month of August I received a call from reliance capital advisor Mr Abhijeet stating that if I was interested in loan to which i said ok please advise the process ti which i was informed that i should take an insurance policy of 20thousand if i need a loan of 3Lac which is pre approved and process will immediately start after the policy starts.The rate of interest was 12.5% which was comparatively very good from markets rates.My policy was started from September 10 and till date i have not received my policy documents.
                                      Based on this policy now it was time to start loan process .After so many calls and approach of a month I was able to discuss the issue with Mr Manish singla who again processed the file and after checking the status i was updated file was on hold due to stamped papers not ready so i was asked to pay 4% the loan value which comes up to 12000 rs .I transferred the amount to Mrs Sangita (Account department ) debit card through ATM on 14 Nov.later on after 10 days I received call from Reliance Faridabad office that loan is approved and sanctioned amount is 3lac 15 thousand .As 15K was more than the required i was asked to deposit this money to Reliance capital before they make transfer to me ..I again arranged the payment by 25Nov so that i receive the money on time.After so many chase up i received call From Mr Sandeep Lohia contact number [protected]on 25 dec stating NEFT has failed two times in my account so if i want the money last option is to issue bankers Cheque .Charges for Bankers cheque was again 3000rs.For This mr manish did the payment from his end.On 29 Dec he asked me to refund the payment made by him so he asked me to pay 3000+3000+4000(He need extra).Total 10K I again paid in the cacount of Mrs sangita on 3 Jan.Mr sandeep informed that cheque was sent to Mr Singla office on 7 Jan.SInce that day I am unable to reach Mr Manish.No Positive response from Mr Sandeep or manish.Please help to get the reply from any of the them.
                                      During all the verification calls i was asked not to mention i have taken any policy or is reliance offering any loans .ALso till date i have not received any insurance policy documents but on their website i have a running policy going and i received msgs from reliance insurance

                                      Mr Manish Singla-[protected]/[protected]/[protected]
                                      Mr Sandeep Contact number-[protected]
                                      Feb 04, 2016
                                      Updated by Albs
                                      Still awaiting revert
                                      Dear Sir,

                                      We sincerely regret the inconvenience caused. We request you to kindly send us an email with your Policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns.

                                      Regards,
                                      Reliance Life Insurance
                                      Shared the details for policy but what about the money deposited in the name of Loan.Can you track the Mobile numbers given by me and advise are they reliance capital employees or not .
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                                        ramesh gadhavi
                                        Dec 4, 2015
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                                        Fraud complaints

                                        Address: New Delhi, Delhi

                                        Subject:Reliance capital online fraud froad agaist reliance capital Dear sir My name is Ramesh gadhavi living in mandvi kutchh I got a call from person named vivek prajapati no.[protected]/[protected] on 25 April by saying he is employee of reliance capital and reliance capital is entering in banking sector and offer me loan against fd mortgage on 0% loan of 1000000/- and I have to pay just 5% of amt.as fd I.e 50000/- and I submitted...
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