Reliance Courier — Irrelevant charges and cheating with my postpaid data card connection

Nishd27

from Vasai-Virar, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	Www.rcom.co.in

I got a call to pay my bill on 13feb, i said i have been charged with 100 rs fine which should be waved off because i had already registered a complaint regarding the same it was not my fault. The guy said he is waving off the charges and i should pay the bill or remaingin amount rs 685. I paid it instantly.
Now this has reached limit, after being said that false charge of late payment was waived off and i should only pay the regular charge, my current bill displays a late fine of two months, now they are seeking 200 rs as fine.

This is really unacceptable and i ask you finally to disconnect my connection and spare me please.
I am not going to pay a penny till this is resolved,
This is the worst service. May your company rests in peace.

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Comments

Nishd27

from Vasai-Virar, Maharashtra

My contact details are
[protected]
Avanish

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Avanish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Nishd27

from Vasai-Virar, Maharashtra

Read the comment above, i have already provided my alternate number there

Nishd27

from Vasai-Virar, Maharashtra

Now i get a call to pay 100 rs out of 200 rs late fee charge, i ask for what reason do i pay you 100rs extra???
For your mistake why should i pay rs 100 extra??

Subramanianvelu

from Coimbatore, Tamil Nadu

I used my reliance data card no.[protected]. It was deactivated since August 1th, 2016 and paid the amount Rs.460 for the month of August. My plan is Rs.450/1GB per month.Even I went to Reliance customer care in person and requested to deactivate this data card and they said it will be deactivated with in 15 days. But still I am getting message from Reliance that I have to pay 686 rs. They cut the service from 15th August, 2016 and I am not able to use my reliance data card from August 16th . Now thy asked to pay 686 for the month of September and October . Whom should I call to resolve my issue. I am very much disappointed in this regard.

V.Subramanian
Chennai