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Reliance Energy Complaints & Reviews

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Updated: Apr 16, 2023
Complaints 324
Resolved
79
Unresolved
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Reliance Energy reviews & complaints page 13

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D
Darshan Rawat
from Mumbai, Maharashtra
Mar 28, 2015
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Address: Mumbai City, Maharashtra

Dear sir/mam, Despite making several calls and complaints the electricity in my premise and neighbouring house is not there. The complaint no. for each complaint made are :- #79809 on 26/03/15, #84795 made on 27/03/15 and #87659 on 28/03/15. The some of reference no.'s are 84194, 84433, 87041. For each of my previous two complaints there was a false report made by your technical department. No technician has come to our premises, contacted us or any action taken to rectify the problem. There is no electricity from past 2 days and your pathetic team of workers are careless about people problem. The situation is worse because no support from your end is provided. I suggested and asked for an alternative or temporary supply if there is a major problem but there is still no help. Hoping for help from your group of technicians is stupid till an action against them is made. Immediate attention to this is needed.
Reliance Energy customer support has been notified about the posted complaint.

STREET LIGHTS ARE NOT WORKING

Let me tell you that our street lights are not working.Its very difficult to walk through that area during the night time.I request you to take the action as soon as possible.
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    Darshan Rawat
    from Mumbai, Maharashtra
    Mar 27, 2015
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    Address: Mumbai City, Maharashtra

    Dear Sir/ Madam, This is to bring your kind notice that there is a power failure in our premises and neighbouring houses from 26/03/15 @2pm . I made a call referring my account no. [protected] and made the complaint for the same. The complaint no. is 79809. I am sorry to say there is no rectification from your technical end yet. Every time I get the same reply that we are looking for the problem which is going on from yesterday and no technician has visited us for looking the problem. The children have their exams going on and we are still with no power. I request you to kindly look into the matter as it is causing great trouble. Regards, Ramdayal S. Rawat [protected]
    Reliance Energy customer support has been notified about the posted complaint.
    36 hours now without electricity and still counting. No technical person has came to our area to solve our problem. I have called the customer care several times and detailed them of our problem but they could only tell us to wait. Previously they told by 5pm we will get our electricity and then extending it to 9pm.
    Our houses are not even provided with temporary connections. A new complaint no. (84795) was made by me on 9pm and the customer care told the technician will visit within 90 mins. Can you even calculate the time, pathetic service and pathetic technician who is nowhere to be seen. I know this message will also go unseen. Reliance energy services are now *worse.
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      R
      Rahul7486
      from Mumbai, Maharashtra
      Mar 25, 2015
      Resolved
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      Resolved

      I have submitted my application on 17/03/2015. My order no was generated as [protected] . I was told by reliance officials that a reliance engineer would come to visit and prepare a visit report and My electricity meter would be installed in a weeks time. It has been more than a week but no progress from their side. It has been frustrating since with no electricity I m living in dark. Those Reliance Guys are Lazy Pathetic creatures.Their customer service is really worst. Reliance is the Worst company. The whole Mumbai is suffering since the BEST was overtaken by Reliance.
      Complaint marked as Resolved 
      Reliance Energy customer support has been notified about the posted complaint.
      Verified Support
      Mar 30, 2015
      Reliance Energy Customer Care's response
      As confirmed by the concerened department: Your new connection application No: [protected] was registered on 17/03/2015. Site visit was done by our representative on 19/03/2015 & estimate was preapared on 20/03/2015. Although the estimate was ready on 20/03/205, same was collected from Dindoshi office only on 26/03/2015 resulting in a delay. The meter installation was done within 24 hours of you paying the estimate. Hope your issue has now been addressed. For further assistance, please feel free to visit our divisional office located at Dindoshi. You can also get in touch with us on our official social media channels: Facebook: https://www.facebook.com/RelianceEnergyMumbai Twitter: https://twitter.com/Reliance_Energy
      I have submitted my application on 17/03/2015. My order no was generated as [protected] . I was told by reliance officials that a reliance engineer would come to visit and prepare a visit report and My electricity meter would be installed in a weeks time. It has been more than a week but no progress from their side. It has been frustrating since with no electricity I m living in dark.
      Those Reliance Guys are Lazy Pathetic creatures.Their customer service is really worst. Reliance is the Worst company.
      The whole Mumbai is suffering since the BEST was overtaken by Reliance.
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        T
        Tariq Usmani
        from Mumbai, Maharashtra
        Mar 21, 2015
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        Address: Mumbai City, Maharashtra

        Dear sir/Madam, I Shafiuddin masiuddin Usmani a bonafide consumer of yours power supply service inplot no. 21, Room no.65, gate no. 05, Malvani, Malad West, Mumbai-400095 with Consumer No. :[protected] and Meter no. : 5107070 for the last 10 or more then 10 years. I have complain regarding my current month bill that is of February-2015 is amount of Rs 28000/- which is much much more then my consume. So, please Re-check my bill amount in yours Data Entry or it may error in meter display I will highly thankful to you for this considering my application seriously
        Reliance Energy customer support has been notified about the posted complaint.
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          K
          kirangujaran2015
          from Delhi, Delhi
          Mar 17, 2015
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          Address: Mumbai City, Maharashtra

          i have noticed last couple of months my electricity bill amout is coming very high. But when i check bill my meter reading is showing this much units consumed during the month. i make an impression that unit rate may be increased uncertain whic i didn't know. But when my family went to native place on feb'15 and no body at home, i am the only person here at home going early morning office and coming late night at home and it hardly consume electricity. But even the electricity bill is coming 1700 plus and last to last month 2500/- which was the highest which never come this much any months before taken connection. I have sure that something is going wrong with reliance energy so i decided and called last 4-5 days back to reliance energy customer care about why my bill is coming so high and i asked the details of consumed units reading, so that i also check personally about my meter reading.And cusotmer care person told me that your monthly billing unit is not actual calculated it has taken estimated. I got surprised. when i check meter reading that time i came to know that my meter is not working. When your person is coming to take reading that fellow also not taken any initiative step to inform reliance office. we are middle class people and i should inform you that do not take advantage to add estimated units as per your wish instead of actual reading, our money is hard earned so be careful and whatever you charges as per estimated that amount refund or adjust in my future bills and my meter get repaired at the earliest. If you not taken early action, than there is no other optioin go for other connection and reason that you may be better know.
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            Shri Smarty
            from Mumbai, Maharashtra
            Mar 12, 2015
            Resolved
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            Address: Mumbai City, Maharashtra

            your staff deepali from marol midc branch has no manners to talk to senior citizens worst experience, has no idea of work pathetic people, pathetic process and worst service ridiculous work, for 6 month was given list of documents for rectification of name and after getting all documents been informed that the rectification process is stopped since 1 year mean to say is it all sitting in your center and hatching eggs
            Complaint marked as Resolved 
            Reliance Energy customer support has been notified about the posted complaint.
            Verified Support
            Mar 16, 2015
            Reliance Energy Customer Care's response
            Dear Shri Smarty, Kindly provide us with your 9 digit account number so that we can help you with your query at the earliest. You can also contact us on our Facebook page: www.facebook.com/RelianceEnergyMumbai Or our Twitter handle: www.twitter.com/Reliance_Energy
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              S
              Sirajuddin Th
              from Raia, Goa
              Mar 5, 2015
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              Address: Mumbai City, Maharashtra

              Respected Sir My Account No. is[protected] and meter no. is 4738264 located at R No. 165 Sharmjivi Nagar Shell Colony Rd Chembur, Mumbai 71. In the month of Dec14 I had applied to convert my Commercial meter connection into Residential as there is no commercial activity is being performed . Reliance Inspector visited the site for inspection but that my room was locked. Reliance Inspector visited again and submitted report on 21.01.2015. I was sure that in the month of Feb I will receive Residential bill but I received Commercial bill of rupees 2250/. There is no AC, Fridge Geaser/water heater or any electrical appliances in my room it can be verified still huge bill is sent.
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                Saby_Janet
                from Mumbai, Maharashtra
                Dec 26, 2014
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                Address: Mumbai City, Maharashtra

                Hi, The bill received is not proper the unit used and the no of appliance used in the house is less. Account No[protected] Name - Sasila Joseph Would request you to investigate and share the reason, as per my understanding the amount shouldn't’t increase more the than 1200/-, as per the usage. Kindly take the necessary action to reverse the amount or it needs to escalated to the concern authority.
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                  Leroy Jacinto
                  from Mumbai, Maharashtra
                  Sep 6, 2014
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                  Address: Mumbai City, Maharashtra

                  My dad received the bill for the month of July 2014 and was shocked to see that the contact no. on the bill was that of an unknown person and my personal no. where in I did not provide them with it. We tried calling the helpline mentioned but there was no revert. My bill no. is[protected]. We have also provided them with the change in address THRICE to which we got no response while I stay in a house and not a room that is on the bill. Request people to please take this seriously as we live in the 21st century where promises are boasted on the highest stand but when it comes to standing by them, it's just thin air.
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                    anil15672
                    Aug 25, 2014
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                    Hello, I am staying Borivali near Shimpoli Telephone Exchange. The Lamp post near my Building has an open supply box. I am always afraid if somebody puts there hand in it especially children what will happen. I have seen many more like this in Borivali. Regards, Anil P
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                      Kinjal Solanki
                      from Delhi, Delhi
                      May 26, 2014
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                      Address: Mumbai City, Maharashtra

                      Dear Sir/ Madam, My Account No[protected] Since last 5 to 6 month by bill is coming to high what is the reason we are not using too much electricity we are not having acc or any such thing that electricity bill come too much Pls see to it why the bill is coming too much Waiting for you reply Thanks & Regards, Dungaram Solanki
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                        yogendrapyp
                        from Mumbai, Maharashtra
                        Apr 22, 2014
                        Resolved
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                        Address: Mumbai City, Maharashtra

                        before 15 days, in our area there is power problem due to cable fault...reliance persons are engrave (Big hole of 3 feet) my door and resolve the problem temporary and they told they will come tomorrow and resolve the problem permanently...but 15 days passed away nobody came and still I am facing so many problem due to this work in progress at my door step….still I am waiting...they shall come and resolve the problem permanently and will do my flooring work of my door step……...my reliance energy consumer Complaint no.43783 but nobody reverting for the same...
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Shraddha Vihar Hospital
                          from Delhi, Delhi
                          Oct 16, 2013
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                          Shraddha vihar Hospital is situated at Veera Desai Rd Andheri (W). Without prior information elecrticity was cut and Hospital me tlots of problems. Kindly consider us since we have no other alternative. We appreciate you timely intervention but requst you to not to cut our line as far as possible
                          We thank you for writing to us with your feedback on supply interruption.We would like to assure you that it is our constant endeavour to provide quality, uninterrupted power to our valued customers .

                          We have investigated the matter of supply interruption to Shraddha Vihar Hospital as reported by you. We would like to assure you that the preventive maintenance that was undertaken did not envisage power interruption to the hospital. However, the backup supply source faced some unforeseen technical challenges leading to the hospital facing interruption in supply, which we restored at the earliest as confirmed by you. Our representative has also met your Sister Meghna to reassure and explain the details to her.

                          We would also like to emphasize here that given the critical nature of your business, it is highly recommended that the hospital ensures its own adequate backup source of supply in the event of any planned or unplanned supply interruptions due to circumstance and conditions beyond our control.

                          We take this opportunity to reiterate that we value you as our customer and are committed to service delivery of the highest order.

                          With warm regards

                          Head-Customer Service
                          Reliance Energy
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                            N
                            Namdev Rathod
                            from Mumbai, Maharashtra
                            Apr 3, 2013
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Dear Sir/ Madam,

                            I have been charged unwanted a higher amount of electricity bill which i never used. My this month amount on April bill of 940/- charged. my last details as below
                            jan-390, feb-390, mar-320, and now on april they have charged too much. i don't have AC, Fridge or any heavy equipment. all equipment are same as last one, no extra equipment no more peoples are in my house to use that much electricity.

                            kindly please support me on this issues.
                            my electricity a/c[protected]. My name Namdev Rathod.Mob.[protected],[protected]. [protected]@gamil.com.

                            and please suggest me can i change my electricity operator from Reliance to Tata.

                            Thanks

                            Namdev Rathod
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Reliance Energy — High Electricity bill

                            I have been receiving electricity bills in the range of Rs. 230 to 400 - in the past. But suddenly the bill for this month has come for Rs.1470/-

                            Last month i had paid but again in may i got 1500/ which is very high i will not going to pay it..i had visit the complant centre at sakinaka and raised complant. After two days a person from reliance com had came but not proper response...i m not still satisfied...There is only one tv, one fan, one DVD, and two bulbs...that i m using..so please do need ful for the same as soon as possible..
                            Don't fret - you have a choice - DO-THE-SWITCH is a campaign we've been running. You can switch to Tata - it's permitted by the Law.

                            Call Tata Power at[protected] and register your request or visit www.tatapower.com and make a new connection application ONLINE.

                            We have a small Yahoo group at http://groups.yahoo.com/group/bijlee and have been fighting these issues for the past 3 years...

                            Reliance Energy — CPP INSURANCE

                            Dear Sir
                            i have sent about 2 times claim form but every times cpp insurance company ur form not recived
                            but i have sent two time & every time not responce
                            pls give me feed back
                            Very high Electricity bill
                            I have been receiving electricity bills in the range of Rs. 650-750/- in the past. But suddenly the bill for this month has come for Rs. 920/-

                            This has been the case of all the consumers in my locality.

                            This is very much on the higher side and it is unjustified. the normal consumer is paying for the inefficiency of the governement.

                            Request the Reliance Energy company to revert the excess billing and not to harrass the consumers.

                            Regards
                            (MANISH NANDA)

                            Reliance Energy — bogus charges and false replies

                            HOW TO TEACH THEM A LESSON

                            My Relaince Account number is[protected]

                            Reliance is exploiting me, it is sending excessive bills and threating me to cut the line, i am still making payment in protest and they are just exploiting me as i cannot live without power. I will you in detail the problem.

                            1. I have droped the Cheque in Mira road drop box for 1900. This cheque was collected late by Reliance therefore they sent a bill of 4600/- for the next month excluding the 1900.

                            2. I gave them details of Cheque for 1920/- which was cleared later.

                            3. From three years my bill has not come for 4600/-. I have complianed many times to reliance but they are just fooling me with one or other reason. They are not helping at all.

                            4. My view is that since my one payment was not collected and it was delayed. The relience engeneers has screwed up with my meter and i got the bill of 4600/-

                            5. During first inspection by reliance they said that all is fine. When i approached higher authority they said that there is some problem in connection as red light is on in meter.

                            6. Without giving any solution they went and said you check at your end.

                            7.Without solving the previous problem they have sent me again excessive bill of 3600/- for this month.

                            How can my bill double in one month in which payment was delayed. If problem was there with the meter then why this has not happened before I dont trust the reply from reliance and i need electricity. Relaince knows that i will have to pay even if they charge excessive.

                            Please assist me and get 50% amount back from reliance and save me from harrassment.


                            Regards
                            imtiyaz kochra
                            [protected]

                            Reliance Energy — electricity bill amount is more

                            i want to know why diff between tata electrity bill and reliance electrity bill. reliance electricity bill more then tata why?
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                              D
                              diptis
                              from Chennai, Tamil Nadu
                              Oct 29, 2012
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Hi,
                              I am Dipti Ravindra shinde working at ING Vysya Bank Ltd.
                              Shop No 1/101,Accord Nidhi,Malad Link Road,Malad. West-400095.
                              Phone no.[protected] / [protected] /[protected].

                              Today our electricity line was down for 2 hour from 11 am to 1pm.
                              wireman man has tod that wires are burned & all lines are down for other users also.
                              Our meter number is 7799914 & name is on the name of Rashmi Ajay Poat.

                              Request you visit our place & check the problem & solve it.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                Hacker.kevin
                                from Mumbai, Maharashtra
                                Oct 8, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Reliance energy mumbai !! company ke inspectors logo se 30 se 50,000 ki mang karte hai mandwali ke liye jab koi meter slow ya fir direct supply connection lete hue pakda jata hai !! ye raha video kaise chhup kar dukaan kw under se officer paise lene ke bad bahar ate hai
                                reliance energy inspector ask 30,000 for solving illegal electricity supply
                                http:/Www.Youtube.Com/Watch?V=ipckf5j9cza&feature=youtu.Be
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  rich9902
                                  from Mumbai, Maharashtra
                                  Jul 10, 2012
                                  Resolved
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                                  Resolved

                                  Address: Maharashtra

                                  This is to bring to notice that ever since I have switched from Reliance Infra Power to Tata Power from March - 2012, I am experiencing a hike in my power bill's, after calling Tata Power I was told that the reason for this is because of lot of factor's, the most worrying factor which I never understood was the Wheeling Charges that I was imposed upon, below is an example

                                  TOTAL METERED UNITS (kWh) : 251
                                  TOTAL BILLED UNITS (kWh) : 276 (25 Unit's Added Unnecessarily And Billed On Wheeling Charges)
                                  Difference between the Total Billed Units and Total Metered Units is due to Wheeling Losses of R-Infra Network (9.0% for LT and 1.5% for HT) paid to R-Infra

                                  Wheeling Charges @ Rs.0.8800 R-Infra* Rs - 242.88

                                  This is an outrage at one point in time my Power Bill used to be the amount that I am paying towards the wheeling charges to Reliance, with sooooooooooo many Taxes and Charges how can a common man afford such an outright assault being imposed.

                                  Examples Of Power Taxes
                                  Fuel Adjustment Charges
                                  Cross Subsidy [protected]@Rs.0.00 R-Infra#
                                  Wheeling Charges @ Rs.0.8800 R-Infra*
                                  Wheeling Charges @ Rs.0.38000- TPC-D**
                                  Electricity Duty @15.00 %
                                  Tax on Sale of Electricity @ Rs.0.1500

                                  MY QUESTION IS HOW LONG DO WE HAVE TO FACE THIS BRUNT AND WHEN WILL THIS WHEELING CHARGE COST STOP GETTING BILLED IN OUR POWER BILLS, IS THERE EVER GOING TO BE AN END TO THIS, I HOPE ITS NOT FOR LIFE AS THIS SWITCH OVER THING IS ONGOING SINCE THE YEAR 2010.

                                  THE WHEELING CHARGES HAVE TO BE STOPPED AS IT IS MAKING A BIG HOLE IN THE POCKETS OF THE COMMON MAN.

                                  TATA POWER
                                  Consumer No.: 2250412

                                  MUMBAI - MAHARASHTRA
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  its true
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                                    rathod4527
                                    from Mumbai, Maharashtra
                                    Jun 13, 2012
                                    Resolved
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                                    Resolved

                                    Address: Maharashtra

                                    OVER ROLLING UNDER Sec.126 of the ELECTRICITY Act, 2003, & penalizing to customer
                                    Why?
                                    Further as stated by Relince Energy Meter installed was found to be tempered (it is digital Meter)I said under section 135 as the Electricity Act, 2003 call the police & Launch the complain & hand over the Meter police will investigate weather meter is tempered or meter is faulty or running properly & customer congemction of electricity is less, we will gate the report but Co is not reedy to fallow the law they just say we have done our job & you have to pay the amount, I Sade you should go as per the law, but officer reply is don’t teach us law our report is the final judgment no court or no law, you go to any ware you have to pay the amount.
                                    Why Reliance energy above the law?
                                    Have government given any separate law to run the Co?
                                    Also Reliance energy Has not Answer my Last three Latter?
                                    Other hand there Recovery Department everyday torturing me to make the payment or eels supply will cut.
                                    Recovery Department should fallow under section 56(2)
                                    Will they answer any one in INDIA?
                                    Can any one will ask them?
                                    Is there any authority will look?
                                    It is my request to media can they see thousand’s of consumer gating penalize
                                    unjustified bill Amount Dear Sir/Madam,
                                    I am have 2BHK flat A/C no[protected] paying bill every month, in-spite of paying every month they send latter for payment of Rs 144000.00 I have written latter to reliance electricity but no answer from them, & they are jest sending bill to pay the Amount, putting presser to pay the amount, also asking me to pay the interest.
                                    please help me for the same
                                    HERE IS THE ONLEY ONE MAN IS STANDING BEHIND ME IS Mr Rakshpal AbroL
                                    find the latter copy as will as Sec. 126 Act, 2003 with attachment, there is no answer from them
                                    Regards
                                    Uma Jitanderpal singh
                                    For prakash Rathod
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      rathod4527
                                      from Mumbai, Maharashtra
                                      Jun 1, 2012
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra

                                      Dear Sir/Madam,
                                      I am have 2BHK flat A/C no[protected] paying bill every month, in-spite of paying every month they send latter for payment of Rs 144000.00 I have written latter to reliance electricity but no answer from them, & they are jest sending bill to pay the Amount, putting presser to pay the amount, also asking me to pay the interest.
                                      please help me for the same
                                      find the latter copy with attachment, there is no answer from them
                                      Regards
                                      For prakash Rathod
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        rathod4527
                                        from Mumbai, Maharashtra
                                        May 25, 2012
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra

                                        disconnection Notice send Rs 1547.66 pad this Amount by A/C cheque but still reliance disconnect the supply, Also send the latter for payment of Rs 146702.71, after this latter send the bill of Rs 154000.00. I have 2BHK HOME.
                                        Reliance energy not working within the low
                                        please help me for same.
                                        GIVEN LATTER TO RELIANCE ELECTRICITY AT MAROAL ANDHERI (E) FIND THE LATTER WITH ATTACHMENT

                                        I have no electricity at my home
                                        Regards
                                        Rathod
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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