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Reliance Energy Complaints & Reviews

1.2
Updated: Apr 16, 2023
Complaints 323
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79
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Reliance Energy reviews & complaints page 13

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T
Tariq Usmani
from Mumbai, Maharashtra
Mar 21, 2015
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Address: Mumbai City, Maharashtra

Dear sir/Madam, I Shafiuddin masiuddin Usmani a bonafide consumer of yours power supply service inplot no. 21, Room no.65, gate no. 05, Malvani, Malad West, Mumbai-400095 with Consumer No. :[protected] and Meter no. : 5107070 for the last 10 or more then 10 years. I have complain regarding my current month bill that is of February-2015 is amount of Rs 28000/- which is much much more then my consume. So, please Re-check my bill amount in yours Data Entry or it may error in meter display I will highly thankful to you for this considering my application seriously
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Reliance Energy customer support has been notified about the posted complaint.
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    kirangujaran2015
    from Delhi, Delhi
    Mar 17, 2015
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    Address: Mumbai City, Maharashtra

    i have noticed last couple of months my electricity bill amout is coming very high. But when i check bill my meter reading is showing this much units consumed during the month. i make an impression that unit rate may be increased uncertain whic i didn't know. But when my family went to native place on feb'15 and no body at home, i am the only person here at home going early morning office and coming late night at home and it hardly consume electricity. But even the electricity bill is coming 1700 plus and last to last month 2500/- which was the highest which never come this much any months before taken connection. I have sure that something is going wrong with reliance energy so i decided and called last 4-5 days back to reliance energy customer care about why my bill is coming so high and i asked the details of consumed units reading, so that i also check personally about my meter reading.And cusotmer care person told me that your monthly billing unit is not actual calculated it has taken estimated. I got surprised. when i check meter reading that time i came to know that my meter is not working. When your person is coming to take reading that fellow also not taken any initiative step to inform reliance office. we are middle class people and i should inform you that do not take advantage to add estimated units as per your wish instead of actual reading, our money is hard earned so be careful and whatever you charges as per estimated that amount refund or adjust in my future bills and my meter get repaired at the earliest. If you not taken early action, than there is no other optioin go for other connection and reason that you may be better know.
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      Shri Smarty
      from Mumbai, Maharashtra
      Mar 12, 2015
      Resolved
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      Address: Mumbai City, Maharashtra

      your staff deepali from marol midc branch has no manners to talk to senior citizens worst experience, has no idea of work pathetic people, pathetic process and worst service ridiculous work, for 6 month was given list of documents for rectification of name and after getting all documents been informed that the rectification process is stopped since 1 year mean to say is it all sitting in your center and hatching eggs
      Complaint marked as Resolved 
      Reliance Energy customer support has been notified about the posted complaint.
      Verified Support
      Mar 16, 2015
      Reliance Energy Customer Care's response
      Dear Shri Smarty, Kindly provide us with your 9 digit account number so that we can help you with your query at the earliest. You can also contact us on our Facebook page: www.facebook.com/RelianceEnergyMumbai Or our Twitter handle: www.twitter.com/Reliance_Energy
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        Sirajuddin Th
        from Raia, Goa
        Mar 5, 2015
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        Address: Mumbai City, Maharashtra

        Respected Sir My Account No. is[protected] and meter no. is 4738264 located at R No. 165 Sharmjivi Nagar Shell Colony Rd Chembur, Mumbai 71. In the month of Dec14 I had applied to convert my Commercial meter connection into Residential as there is no commercial activity is being performed . Reliance Inspector visited the site for inspection but that my room was locked. Reliance Inspector visited again and submitted report on 21.01.2015. I was sure that in the month of Feb I will receive Residential bill but I received Commercial bill of rupees 2250/. There is no AC, Fridge Geaser/water heater or any electrical appliances in my room it can be verified still huge bill is sent.
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          Saby_Janet
          from Mumbai, Maharashtra
          Dec 26, 2014
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          Address: Mumbai City, Maharashtra

          Hi, The bill received is not proper the unit used and the no of appliance used in the house is less. Account No[protected] Name - Sasila Joseph Would request you to investigate and share the reason, as per my understanding the amount shouldn't’t increase more the than 1200/-, as per the usage. Kindly take the necessary action to reverse the amount or it needs to escalated to the concern authority.
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            Leroy Jacinto
            from Mumbai, Maharashtra
            Sep 6, 2014
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            Address: Mumbai City, Maharashtra

            My dad received the bill for the month of July 2014 and was shocked to see that the contact no. on the bill was that of an unknown person and my personal no. where in I did not provide them with it. We tried calling the helpline mentioned but there was no revert. My bill no. is[protected]. We have also provided them with the change in address THRICE to which we got no response while I stay in a house and not a room that is on the bill. Request people to please take this seriously as we live in the 21st century where promises are boasted on the highest stand but when it comes to standing by them, it's just thin air.
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              anil15672
              Aug 25, 2014
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              Hello, I am staying Borivali near Shimpoli Telephone Exchange. The Lamp post near my Building has an open supply box. I am always afraid if somebody puts there hand in it especially children what will happen. I have seen many more like this in Borivali. Regards, Anil P
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                Kinjal Solanki
                from Delhi, Delhi
                May 26, 2014
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                Address: Mumbai City, Maharashtra

                Dear Sir/ Madam, My Account No[protected] Since last 5 to 6 month by bill is coming to high what is the reason we are not using too much electricity we are not having acc or any such thing that electricity bill come too much Pls see to it why the bill is coming too much Waiting for you reply Thanks & Regards, Dungaram Solanki
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                  yogendrapyp
                  from Mumbai, Maharashtra
                  Apr 22, 2014
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  before 15 days, in our area there is power problem due to cable fault...reliance persons are engrave (Big hole of 3 feet) my door and resolve the problem temporary and they told they will come tomorrow and resolve the problem permanently...but 15 days passed away nobody came and still I am facing so many problem due to this work in progress at my door step….still I am waiting...they shall come and resolve the problem permanently and will do my flooring work of my door step……...my reliance energy consumer Complaint no.43783 but nobody reverting for the same...
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Shraddha Vihar Hospital
                    from Delhi, Delhi
                    Oct 16, 2013
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                    Shraddha vihar Hospital is situated at Veera Desai Rd Andheri (W). Without prior information elecrticity was cut and Hospital me tlots of problems. Kindly consider us since we have no other alternative. We appreciate you timely intervention but requst you to not to cut our line as far as possible
                    We thank you for writing to us with your feedback on supply interruption.We would like to assure you that it is our constant endeavour to provide quality, uninterrupted power to our valued customers .

                    We have investigated the matter of supply interruption to Shraddha Vihar Hospital as reported by you. We would like to assure you that the preventive maintenance that was undertaken did not envisage power interruption to the hospital. However, the backup supply source faced some unforeseen technical challenges leading to the hospital facing interruption in supply, which we restored at the earliest as confirmed by you. Our representative has also met your Sister Meghna to reassure and explain the details to her.

                    We would also like to emphasize here that given the critical nature of your business, it is highly recommended that the hospital ensures its own adequate backup source of supply in the event of any planned or unplanned supply interruptions due to circumstance and conditions beyond our control.

                    We take this opportunity to reiterate that we value you as our customer and are committed to service delivery of the highest order.

                    With warm regards

                    Head-Customer Service
                    Reliance Energy
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                      Namdev Rathod
                      from Mumbai, Maharashtra
                      Apr 3, 2013
                      Resolved
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                      Address: Mumbai City, Maharashtra

                      Dear Sir/ Madam,

                      I have been charged unwanted a higher amount of electricity bill which i never used. My this month amount on April bill of 940/- charged. my last details as below
                      jan-390, feb-390, mar-320, and now on april they have charged too much. i don't have AC, Fridge or any heavy equipment. all equipment are same as last one, no extra equipment no more peoples are in my house to use that much electricity.

                      kindly please support me on this issues.
                      my electricity a/c[protected]. My name Namdev Rathod.Mob.[protected],[protected]. [protected]@gamil.com.

                      and please suggest me can i change my electricity operator from Reliance to Tata.

                      Thanks

                      Namdev Rathod
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Reliance Energy — High Electricity bill

                      I have been receiving electricity bills in the range of Rs. 230 to 400 - in the past. But suddenly the bill for this month has come for Rs.1470/-

                      Last month i had paid but again in may i got 1500/ which is very high i will not going to pay it..i had visit the complant centre at sakinaka and raised complant. After two days a person from reliance com had came but not proper response...i m not still satisfied...There is only one tv, one fan, one DVD, and two bulbs...that i m using..so please do need ful for the same as soon as possible..
                      Don't fret - you have a choice - DO-THE-SWITCH is a campaign we've been running. You can switch to Tata - it's permitted by the Law.

                      Call Tata Power at[protected] and register your request or visit www.tatapower.com and make a new connection application ONLINE.

                      We have a small Yahoo group at http://groups.yahoo.com/group/bijlee and have been fighting these issues for the past 3 years...

                      Reliance Energy — CPP INSURANCE

                      Dear Sir
                      i have sent about 2 times claim form but every times cpp insurance company ur form not recived
                      but i have sent two time & every time not responce
                      pls give me feed back
                      Very high Electricity bill
                      I have been receiving electricity bills in the range of Rs. 650-750/- in the past. But suddenly the bill for this month has come for Rs. 920/-

                      This has been the case of all the consumers in my locality.

                      This is very much on the higher side and it is unjustified. the normal consumer is paying for the inefficiency of the governement.

                      Request the Reliance Energy company to revert the excess billing and not to harrass the consumers.

                      Regards
                      (MANISH NANDA)

                      Reliance Energy — bogus charges and false replies

                      HOW TO TEACH THEM A LESSON

                      My Relaince Account number is[protected]

                      Reliance is exploiting me, it is sending excessive bills and threating me to cut the line, i am still making payment in protest and they are just exploiting me as i cannot live without power. I will you in detail the problem.

                      1. I have droped the Cheque in Mira road drop box for 1900. This cheque was collected late by Reliance therefore they sent a bill of 4600/- for the next month excluding the 1900.

                      2. I gave them details of Cheque for 1920/- which was cleared later.

                      3. From three years my bill has not come for 4600/-. I have complianed many times to reliance but they are just fooling me with one or other reason. They are not helping at all.

                      4. My view is that since my one payment was not collected and it was delayed. The relience engeneers has screwed up with my meter and i got the bill of 4600/-

                      5. During first inspection by reliance they said that all is fine. When i approached higher authority they said that there is some problem in connection as red light is on in meter.

                      6. Without giving any solution they went and said you check at your end.

                      7.Without solving the previous problem they have sent me again excessive bill of 3600/- for this month.

                      How can my bill double in one month in which payment was delayed. If problem was there with the meter then why this has not happened before I dont trust the reply from reliance and i need electricity. Relaince knows that i will have to pay even if they charge excessive.

                      Please assist me and get 50% amount back from reliance and save me from harrassment.


                      Regards
                      imtiyaz kochra
                      [protected]

                      Reliance Energy — electricity bill amount is more

                      i want to know why diff between tata electrity bill and reliance electrity bill. reliance electricity bill more then tata why?
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                        D
                        diptis
                        from Chennai, Tamil Nadu
                        Oct 29, 2012
                        Resolved
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                        Address: Mumbai City, Maharashtra

                        Hi,
                        I am Dipti Ravindra shinde working at ING Vysya Bank Ltd.
                        Shop No 1/101,Accord Nidhi,Malad Link Road,Malad. West-400095.
                        Phone no.[protected] / [protected] /[protected].

                        Today our electricity line was down for 2 hour from 11 am to 1pm.
                        wireman man has tod that wires are burned & all lines are down for other users also.
                        Our meter number is 7799914 & name is on the name of Rashmi Ajay Poat.

                        Request you visit our place & check the problem & solve it.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          Hacker.kevin
                          from Mumbai, Maharashtra
                          Oct 8, 2012
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Reliance energy mumbai !! company ke inspectors logo se 30 se 50,000 ki mang karte hai mandwali ke liye jab koi meter slow ya fir direct supply connection lete hue pakda jata hai !! ye raha video kaise chhup kar dukaan kw under se officer paise lene ke bad bahar ate hai
                          reliance energy inspector ask 30,000 for solving illegal electricity supply
                          http:/Www.Youtube.Com/Watch?V=ipckf5j9cza&feature=youtu.Be
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            rich9902
                            from Mumbai, Maharashtra
                            Jul 10, 2012
                            Resolved
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                            Resolved

                            Wheeling Charges

                            Address: Maharashtra

                            This is to bring to notice that ever since I have switched from Reliance Infra Power to Tata Power from March - 2012, I am experiencing a hike in my power bill's, after calling Tata Power I was told that the reason for this is because of lot of factor's, the most worrying factor which I never understood was the Wheeling Charges that I was imposed upon, below is an example

                            TOTAL METERED UNITS (kWh) : 251
                            TOTAL...
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                            rathod4527
                            from Mumbai, Maharashtra
                            Jun 13, 2012
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            OVER ROLLING UNDER Sec.126 of the ELECTRICITY Act, 2003, & penalizing to customer
                            Why?
                            Further as stated by Relince Energy Meter installed was found to be tempered (it is digital Meter)I said under section 135 as the Electricity Act, 2003 call the police & Launch the complain & hand over the Meter police will investigate weather meter is tempered or meter is faulty or running properly & customer congemction of electricity is less, we will gate the report but Co is not reedy to fallow the law they just say we have done our job & you have to pay the amount, I Sade you should go as per the law, but officer reply is don’t teach us law our report is the final judgment no court or no law, you go to any ware you have to pay the amount.
                            Why Reliance energy above the law?
                            Have government given any separate law to run the Co?
                            Also Reliance energy Has not Answer my Last three Latter?
                            Other hand there Recovery Department everyday torturing me to make the payment or eels supply will cut.
                            Recovery Department should fallow under section 56(2)
                            Will they answer any one in INDIA?
                            Can any one will ask them?
                            Is there any authority will look?
                            It is my request to media can they see thousand’s of consumer gating penalize
                            unjustified bill Amount Dear Sir/Madam,
                            I am have 2BHK flat A/C no[protected] paying bill every month, in-spite of paying every month they send latter for payment of Rs 144000.00 I have written latter to reliance electricity but no answer from them, & they are jest sending bill to pay the Amount, putting presser to pay the amount, also asking me to pay the interest.
                            please help me for the same
                            HERE IS THE ONLEY ONE MAN IS STANDING BEHIND ME IS Mr Rakshpal AbroL
                            find the latter copy as will as Sec. 126 Act, 2003 with attachment, there is no answer from them
                            Regards
                            Uma Jitanderpal singh
                            For prakash Rathod
                            [protected]
                            +3 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              rathod4527
                              from Mumbai, Maharashtra
                              Jun 1, 2012
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              Dear Sir/Madam,
                              I am have 2BHK flat A/C no[protected] paying bill every month, in-spite of paying every month they send latter for payment of Rs 144000.00 I have written latter to reliance electricity but no answer from them, & they are jest sending bill to pay the Amount, putting presser to pay the amount, also asking me to pay the interest.
                              please help me for the same
                              find the latter copy with attachment, there is no answer from them
                              Regards
                              For prakash Rathod
                              [protected]
                              +1 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                rathod4527
                                from Mumbai, Maharashtra
                                May 27, 2012
                                Resolved
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                                Resolved

                                disconnected electricity

                                Address: Thane, Maharashtra

                                Dear Sir/Madam,
                                My A/C no 10223835, electricity supply from reliance, they send the disconnection notice of Rs 1547.66, I have pad the Amount or Rs 1548.00 but still disconnected the electricity supply, & send some latter to pay the amount of Rs 144000.00 no explanation of this Amount how they arrive & why they asking, know at my home (2BHK) no electricity supply, I have written latter & given to there off at MIDC MAROL...
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                                rathod4527
                                from Mumbai, Maharashtra
                                May 25, 2012
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra

                                disconnection Notice send Rs 1547.66 pad this Amount by A/C cheque but still reliance disconnect the supply, Also send the latter for payment of Rs 146702.71, after this latter send the bill of Rs 154000.00. I have 2BHK HOME.
                                Reliance energy not working within the low
                                please help me for same.
                                GIVEN LATTER TO RELIANCE ELECTRICITY AT MAROAL ANDHERI (E) FIND THE LATTER WITH ATTACHMENT

                                I have no electricity at my home
                                Regards
                                Rathod
                                [protected]
                                +1 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Publicservant
                                  from Mumbai, Maharashtra
                                  Jan 30, 2012
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Hi

                                  In the city like mumbai, Where electricity plays an important role, Local goons are supplying illegal electricity in Shivaji Nagar, Govandi Mumbai 400043 at

                                  Road no 4,5,6 (Plot no: 21, 22, 23, 38, 43). Moreover this illegal trading happens under the nose of local corporator and police.

                                  People are forced to pay money whether they use the illegal electricity or not. I want to raise this issue and I knew many mumbaikars has raised this too.

                                  Request you to raise this concern to the respective officer of the Reliance Enegergy. This will not only stop the people harassment BUT ALSO SAVE ELECTRICITY.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  7 lakh population close to 50, 000 houses more than 40% of household in shivaji nagar, baiganwadi has illegal connection which is available at 100-150rs/mnth.Reliance officers, police, political leader all know about it.
                                  I think we live in a era where every civil servant appointed by us are gandhijis first 2 bandars following "Bura Mat Dekho, Bura Mat Sunoo".well if they cant stop dis large scale organized crime which can be tackled very easily, not much to except.We are on our own, God help us all.
                                  To, Date: - 25/04/2016
                                  Reliance Energy Limited
                                  Plot No. E4, Cross Road B, MIDC
                                  Area, Andheri East, Mumbai, Maharashtra 400093

                                  Sub: - Complain against mr.Abdul sattar mansoor Ali shaikh
                                  For illegally transferred meter bearing No. 6827329
                                  Account No.[protected]

                                  Respected sir,

                                  I Mr. ulfat abdul gaffer shaikh, residing at. Adarsh Hsg. Soc. R. No. 2, barely masjid, 90 feet road, 3 no. khadi sakinaka Mumbai-400 072
                                  Here want to make complain as under:- mobile :- [protected]

                                  I say that Mr. abdul sattar mansoor ali shaikh, residing at, rai hsg. soc.
                                  Neta ji nagar nears barely masjid, 90 feet road, 3 no. kahdi sakinaka Mumbai-400 072, had transferred meter bearing No. 6827329 Account No.[protected], from yogiraj chawl, barely masjid, 90 feet road, 3 No. khadi sakinaka Mumbai-400 072, to adarsh hsg. Soc., barely masjid, 90 feet road, 3 No. khadi sakinaka Mumbai-400 072, without permission from reliance energy Ltd. And concern authority, the meter is transferred above the road and connection was taken illegally and wire was taken by passing road which is illegal, intention behind this is only to misguide the court that meter is installed in the room premises so here I am making complain regarding this I further say that he had previous criminal record and he is defaulter of reliance energy and he had not paid various bill of various meter and the above person is doing this act only to misguide the court.
                                  I say that he is also accused of land slide on 26 July 2005, at the same address and by doing this act he had taken advantage and submitted documents to take 10 to 12 flat from concern authority scheme.

                                  Here I again making request from your good office that please immediate action against person and take the needful action against the person to prevent this illegal activity.
                                  Your s faithfully

                                  (Ulfat Abdul Gaffar Shaikh)
                                  C.C. TO,
                                  1. Reliance Energy Ltd.
                                  Plot No. E4, Cross Road B, MIDC
                                  Area, Andheri East, Mumbai, Maharashtra 400093

                                  2. Sr. inspector
                                  Sakinaka police stations
                                  Chandivali Mahada sakinaka Mumbai- 400 072
                                  Sub: - Complain against Mr.Abdul Sattar Mansoor Ali Shaikh for illegally Transferred meter bearing No. 6827329 Account No.[protected], also using illegal connection of electricity and for distributing electricity to other for money

                                  Respected sir,
                                  I Mr. Ulfat Abdul gaffer shaikh, residing at. Adarsh Hsg. Soc. R. No. 2, barely masjid, 90 feet road, 3 no. khadi sakinaka Mumbai-400 072 mobile: - [protected]

                                  Here want to make complain as under: - I say that Mr. Abdul sattar mansoor Ali shaikh, residing at, and rai hsg. soc. Neta ji nagar nears barely masjid, 90 feet road, 3 no. khadi sakinaka Mumbai-400 072, had transferred meter bearing No. 6827329 Account No.[protected], From yogi raj chawl, barely masjid, 90 feet road, 3 No. khadi sakinaka Mumbai- 400 072, to Adarsh hsg. Soc., barely masjid, 90 feet road, 3 No. khadi sakinaka Mumbai-400 072, without permission from reliance energy Ltd. And concern authority, the meter is transferred above the road and connection was taken illegally and wire was taken by passing road which is illegal, also giving other person electricity on rent basis Here I again making request from your good office that please immediate action against the person and take the needful action against the person to prevent this illegal activity


                                  C.C.TO

                                  (1) Reliance Energy Ltd,
                                  Plot No. E4, Cross Road B, MIDC Area, Andheri East,
                                  Mumbai, Maharashtra 400093

                                  (2) Reliance Energy Ltd,
                                  Road No.3, Sahkar Cinema,
                                  Tilak Nagar, Chembur (W)
                                  Mumbai, Maharashtra 400089

                                  (3) Sr. inspector Sakinaka police stations
                                  Chandivali Mahada sakinaka Mumbai- 400 072
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                                    rohitk69
                                    from Mumbai, Maharashtra
                                    Dec 8, 2011
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    This is with regards to Reliance Energy change over connection to tata power.Reliance charges are higher as compared to tata power, hence i opted to change over.Now the process is started from Tata power for change over , but reliance is not approving the same..hence i myself logged an complaint to Reliance that i need to change over but i dint get any reply.Now when i called tata power for the status , they informed me that reliance is not approving the same..hence there is delay..I need to know if consumer here wants to changeover from 1 service to other , what rights do reliance have to stop.They just want to eat money.earlier my appliances were blown when there was cabling issue in the wing..when i had complaint to reliance they said might be because of fluctuations during cabling there was high voltage fluctuation..Reliance has not reimbursed any for all my appliances blown.I suffered a heavy loss..Reliance is not customer oriented, they just want to make money.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    this is Capt. Tescelin Almeida from Silver Ark, SantaCruz (W) - this is to inform you that when I applied for changeover Tata Power carried out the Joint Meter Reading (JMR) in the presence of a Notary since Reliance refused to send their engineer for the same. From that day onward Tata claimed me as their customer and Reliance refused to relieve me as their customer and have sent me a letter stating that they will continue to bill me and will cut the power if I do not pay their bill. Therefore I am now supposed to be customer of both Tata and Reliance and am forced to pay both the bills since either one of the two may cut my power. I have approached Tata for guarantee of power if I pay their bills however they are not giving the same in writing and have asked me to approach High Court for interim relief - I fail to understand why I should become an innocent victim of the two companies struggle for customers.
                                    This is really disgusting. Reliance has no rights to stop customer from switching over. I suggest you file a claim for the mental harrasment on you by the company's unethical and illegal actions and demand handsome financial claim.
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