Reliance Footprint — Damaged shoe - twice faced the same issue

Address:

Relaince Foot print shop , Brroke field mall , coimbatore

I ve purchased Samsonite brand black formal shoes with relian footprint - Brrokefield mall shop (2500 Rs). But with in a period of two months shoe got damaged and worn out totally.
We ve visited the shop for service nd repair but the way they handled was not at all good . Staffs were not at all cooperative. But some how they have replaced with a new one.
Again in a month time, shoe again got damaged totally in the same way, again I ve visited the shop and raised dispute with the shop manager .
But still now I ve not received any positive reponse from the store manager or any staff from their shop.
Really shoe quality was really bad and the way they handled us also v bad.

Please accept my compliant and do the needful.