Reliance Fresh Complaints & Reviews

We are very regular customer of reliance fresh, phase-5, mohali.
But unfortunately from the last some time we feel malpractices/poor services being offered by your store.
Today when we bought our chocolate mentioning 25% discount it did not appear on the bill & when we denied to buy, we were told to buy & pay less amount of 37 rs against total value of inr 149.
Last time also on bournvita inr 60 less was mentioned on the store & on billing it was showing inr 50 less.
If the customer don"t check item wise billing, surely he will be cheated.
Reliance being a household trust should not loose their credibility with such instances.
Please do something.

As usual Today I purchased some products from Reliance fresh and got bill.
Luckily today I checked bill and found that for the item PRIYA GONGURA PICKLE your executive added value is 78.40 in the bill where as its MRP is Rs.75 (Including all taxes).
SO please let me know is there any way/system in reliance fresh to track the price of product should not be more than MRP.As customers come to Reliance fresh to get some offer and quality products.But you people are loosing trust and cheating customer by adding unrelated prices in the bill without intimating customers.

Hi, As usual Today I purchased some products from Reliance fresh and got bill.Luckily today I checked bill and for the item PRIYA GONGURA PICKLE your executive added value is 78.40 where as its MRP is Rs.75 (Including all taxes).So in this way you are getting profit my cheating customers and you are collecting amount from customer without intimating him from there pocket only.SHAME ON YOU WE TRUST YOU AS PRIDE BRAND OF INDIA BUT I NEVER EXPECTED THIS TYPE OF CHEAP BEHAVIOUR WITH CUSTOMERS.SHAME ON YOU AND ENTIRE RELIANCE FRESH STAFF AS YOU DON'T HAVE ANY CONTROL ON WHAT IS PRICE AND AT LEAST YOU SHOULD HAVE COMMON SENSE THAT VALUE OF THE PRODUCT SHOULD NOT BE MORE THAN MRP.WHAT IS THE USE OF BUYING THIS PRODUCT IN RELIANCE FRESH.YOU SHAMELESS PEOPLE DON'T MIND THE VALUE OF RS.3/4 BUT IT COST LOT FOR US.FIND ATTACHED SCREENSHOT AS PROOF OF YOUR CARELESS AND SHAMELESS SERVICE.
NEED FEEDBACK ASAP OR WE CAN GO IN CONSUMER COURT SO THAT EVERY CITIZEN OF INDIA SHOULD AWARE ABOUT THIS TYPE OF FAKE BILLING SYSTEM BY RELIANCE FRESH.

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Thanks & Regards, Rajesh K

I did not come full and final in reliance, i also complained to the manager first and then made four, but there is no response yet and my full end final has not come and he is saying that when your time has come. I have also sent this bank statement three or four times but still nothing has increased. Reliance fresh paota 3005
My employe id 60456739

Dear,
Reliance fresh deduct money twise from my debit card for single payment, but till i have not received my payment 488.78 rupess.
Date[protected] at reliance fresh sect 15 cbd belapur.
I have complaint may time to reliance fresh but they are not responding.
Bill no:77
Transaction reference :x[protected]

Please do the need full and release the amount

May name is
Faruk chudhary
[protected]

I placed an order for. 150 packets of parle g gold 1 kg biscuits with reliance fresh, west mambalam by paying an amount of rs.15, 000/- on 15.08.2019. The manager by name thiagu promised to supply the biscuits on the same day. But he did not keep up the commitment. He supplied 130 packets on three different dates and he is yet to deliver 20 packets. When i tried to reach him over phone, either his mobile is switched off or not reachable. I would like your intervention in the matter and arrange for delivery of 20 packets of biscuits immediately without any further delay.

Dear sir, here by bringing to you kind notice that i have purchased nescafe instant powder 100 gram jar bottle on 25/08/2019 time 09:43:45 am from defence colony sainikpuri 500094, hyderabad area shop. We found web like coffee particles hanging at the neck of the bottle and white insect crawling inside the powder. Here by adding the video contains the bottle inside with bill particulars for your immediate urgent action.
Best regards

This is inform you that I have not recieved refund of Rs. 83 70 paid through google pay at reliance fresh store, indiranagar, bangalore on 9th august, 2019. Store had some technical issues with google pay that was not informed to me during bill payment. Since the payment is not received for the bill, i had to settle the bill by cash. This money has not refunded to my icici bank a/c even after 15 days. Please look into this and do the needful at once.

Sir i am ravi from vizag. Here in reliance fresh sujatha nagar store they are not accepting google pay from last 3 months. We are having google pay offers with reliance fresh so we are trying to use the chance to utilize the offer but every time ur servicemen say that google pe phn pe not working. When will u solve the problem.

Ravi
Sujatha nagar
Visakhapatnam

Hello,

I was visiting reliance fresh on 21 aug and I was buying some fruits and groceries. While they started to bill I just moved from the counter as the staff is billing and atlast she forget to bill one dragon fruit and I also unknowingly kept all my items in the bag and came of. While security checked he found that one item was not billed and suddenly he called the staff and made me ashamed and claimed that I'm a theif and involving in this activity and he was telling bad about me to all the people around and nearby autodriver. He was taking my photo and sending in whatsapp...I'm a Doctor in Columbia Asia hospital, Bengaluru and I'm a M.D anaesthesiologist. I felt heart broken and still I'm feeling ashamed.

I want reliance fresh to Fireup two ###...
1. Nagarjuna
2. Naveen( Manager)

Kindly contact me at [protected]

This is inform you that i have not recieved refund of rs 83 70 paid through google pay at reliance fresh store, indiranagar, bangalore on 9th august, v2019. Store had some technical issues with google pay that was informed to me during bill payment. Since the payment is not received for the bill, i had to settle the bill by cash. This money has not refunded to my icici bank a/c even after 15 days. Please look into this and do the needful at once.
Regards,
Pradeep rai

I had ordered 2 chairs yesterday at reliance fresh, ITPL and it was supposed to be delivered 9 am today. But I have already visited 3 times today. I haven't got my peroduct yet. Everytime I go there they say you will get in half an hour.
Contact no-[protected]
Bill no - 183 (purchased on 19.08.2019)

Kindly address this issue asap.

Dear team
Shiva from security officers behavioral is not good with customer's he was very unresponsive and was using under paramentiary language with me and after giving my bill still he is not convinced when we enter into store he needs to check our bags as i carried laptop along with one gold drop packet which i brought from other stores by mistakenly he said we are thief this is not fare with him i want immediate action on him

Transaction date 02/08/2019
Transaction amount 424.76
Transaction id - [protected] ref[protected]
I did purchase for 424.76 with reliance fresh and first make payment through debit card by swiping it but bill was not generated on the counter of reliance fresh so they said to pay in cash. I make payment than in cash also.
But other side my baroda account was debited by same amount...
In short i have paid two times of rs 424.76...
When i informed to reliance fresh they ensured me that they have not received the amount...
When i inquired with my bank (Bob) i found that amount has been sent to reliance fresh account...
Need your intervention to resolve...

The reliance fresh are not providing the proper change! They are always taking the changes of rs.1 to rs.5 without even informing us! It's not just once but they do it always! I am disgusted about their behaviour of taking the customers money! Today i purchased an icecream of rs.97, i gave rs.100 and the employee gave only a balance of rs.2 without even informing anything! After i reached home only i saw the bill to find out that i have been cheated again! The trust on their service is keep on degrading!

After two years experience, i’m telling you that inspite of 5-7 billing counter, max. Time only one counter is running. Several times i had spent a lot of time in queue for billing. Max. Staff engulfed either in conversation or on mobile behind the racks. Manager is not available most of time. My request is that nobody has right to waste the time of others.

I accidentally paid 560 rupees instead of 260 rupees and my bill was 255 so the person near cash counter returned me only 5 rs, as i was in a rush i forgot to collect the remaining cash please give it back to me my rest 250rupees. I just accidentally paid ans i was in a hurry as it was raining heavily so kindly give me money back when i'll go there please

It is observed from some months long that as offer is given on cold drinks products, cold drinks like thums up, coca cola, pepsy etc are being sold outside the store to retailers and not a single piece is available on store. We the regular customers suffer a lot due to non availability of the products stated above. Only campa cola is available on store as there is no demand on it to the retailers. The retailers surrounding the reliance fresh are selling these products at mrp. It seems to me that there may be some foul play in it. Please look into the matter. Please arrange availability of the products on store for regular customers.

Purchased grocery at reliance fresh bellandur bangalore..
Bill number 231 date 03 jul 2019.
Hdfc debit card (Sandeep kulkarni) was swiped and amount deducted..3534 inr.
But due to some problem said by executive swiped vijaya bank card my wife debit card (Vaishali) and amount deducted.
I am charged twice..
Please help..
Cashier 60380721
Store 2906
Payment reference number
[protected]

On 6th july, i bought some groceries from reliance fresh (Doddabommasandra branch) and swiped my icici debit card. The money got deducted from my account and credited to reliance fresh account but the billing girl told me that the transaction has failed as it is a sales reversal and asked me to swipe again. Reliance fresh has charged twice for single purchase as on 6th july. They promised that the money would be credited in 24 hrs.
Contacted the store, no help, i have wasted my time and money on calling customer care as well.
Complaint was raised by rizwan at reliance fresh and follwoing are the details:
Sd 587255
[protected]
Rizwan