Bikanervala / Bikano Complaints & Reviews

It has been observed that the sodexo machine is not working for the past 1 1/2 months at Krishan Nagar Oulet . The matter has been reported to all concerned at least 5-6 times but no action is being taken as the matter is not being taken seriously by the staff/Manager In charge of the outlet. Please llok into the matter as no one is concerned about the depletion of the sale due to that.

We ordered paoo bhaji and masala dosa having paooji bhaji - bhaji smell and the owner was not ready to accept the mistake

So today I visited bikanervala with my family. We are from a middle class family and we go out sometimes on special occasions and so today was the day. We visited bikanervala at pvr opulent mall gt road ghaziabad. We ordered food of almost 1500 (a lot for us). We always go to bikaner but the food in this one was different we ordered masala dosa in which sambar was very sour and dosa was cold tbh, we ordered fried rice with chilli paneer in which rice was very raw and they mixed it with white rice and paneer was very hard we also ordered 2 deluxe thalis in which naan and paneer was not good they didn’t gave us raita which was mentioned in the menu staff was really not good and friendly they are shouting from one side that fried rice is ready and when we did not heard him he said that its your fault that you did not listened me and he gave us that fried rice after almost 15 minutes when it was cold. We left without eating all the food we ordered. I can write 4 paras but that’s all from us you lost your one customer didn’t expect this from bikanervala.

We had bought pickle mrp 80 rs for 200 gm, but bill amount is 120, which shows for 400 gm.MR. Naveen-Representative of Bikanerwala Nsp, His behavior was very bad and arrogantly.
He had told us that jo krna hai krlo...jaha complaint krni hai krlo aap.
No cs[protected], order no 48 dated 26-07-23 time 1:29 pm.

We had bouhgt pickle mrp 80 rs for 200 gm, but bill amount is 120, which shows for 400 gm

I order rasgulla and uttapan mix veg at 1 PM with customer no. CS[protected] and my cashier ID is BRK1002(Rupesh) i got order after 1 hour and the uttapan is half baked. They ignored me many times.

Me along with my family (old parents and kids) had an awful worst/ disaster experience at your Bikaner vala Shivam foods GTKARNAL ROAD.

I will like to brief you about the Service and facilities offered by you branch GTkarnal road Manager - Bhavani Sen

Facilities Offered
AC NOT WORKING
Rude and unprofessional staff
Stale food
Unhygienic water.

When I complaint to Manager...

Purchased gift pack of 4 type of मद्ठी, But is is too old and smell. kindly refund this.

Hi,

I have just entered and ordered food at Sector 12 Dwarka New Delhi Bikanervala restaurant. There is no AC switched ON and manager is saying he has just come. My question is why to open shop at 9 AM when you cannot switch ON AC in this peak summer till someone complaints. Flies across tables . Very pathetic experience. This branch really needs to audited or closed .

Regards
Capt Vijay Ganesh

Substandard sweets sold at Bikanervala setor-18 outlet. Yesterday vide order/ INVOICE no. FS[protected] DTD. 17.05.2023, I purchased Kaju barfi from your sec-18 Noida outlet.
However looking at its quality I was very disappointed as it was stale, very hard and of Substandard quality.

The Order we made at the restaurant yesterday was of a kullad chai and what we received was normal one
Also, its the second consecutive time that the ACs were not working

It’s been 2nd such instance when I visited the Bikanevala Vasundhara outlet to buy Malai Rasgulla, and like the 1st time they gave me a packed box from freezer without any packaging date mentioned on it.
If I have to buy a cold storage box why would I go to the outlet.
After checking multiple times the store manager didn’t respond to my queries and handed over the box, didn’t even tell me the point of escalation.
Again the taste of the product in the box is not up to the mark, it’s chewy and smelling like old product.
This is repeatedly happening with this particular outlet.

We ordered sweets on zomato platform and sweets was delivered from bikanervala, when box seal was broken whole of the box of sweet khoya pista burfi was having fungus in all the pieces of burfi, with out any doubt my family members used few of the pieces.pl help what to do . Thanks

Bikanerwala, Golf Course Road, Gurgaon

Bought today morning and malai roll have smell, kesar gujia are dry

I want to make complaint on bikaner conerwala, Mahendra park new Delhi. They don't provide proper bill receipt or make fraud on items price.

I have bought bikaner laddu from outlet of bikanervala ambedkar road, Ghaziabad.Product is smelling like old low quality refined oil was used to make the product.I need action on this because the product is smelling bad and rotten.

Hello,
I bought bikanerwala gift vouchers from Amazon but the outlets in hyderabad refused to accept them saying they are valid only at delhi outlets and not in hyderabad. Please give me a refund for this.
I have tried calling customer care as well but no proper response.

I ordered paneer masala dosa but they delivered only plain masala dosa.
Giving sweets without gloves.
Bill no - 6587

I visited a Bikanervala outlet on Muzaffarnagar Highway and my experience was really bad. The staff was rude and gave us food with onion and garlic despite telling him about our requirements of Jain food. Furthermore, he sold us Rasgullas at a price higher than printed on the menu.

Had masala dosa at bikano dehradun pacific mall India. Worst sambar ever had it was like water and the tomato chutney was cold like it came from deep freezer. Informed the person didn’t do anything about it.