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Reliance Fresh Complaints & Reviews

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Updated: Oct 6, 2025
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Reliance Fresh reviews & complaints page 30

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S
Satbir Nagi
from Mumbai, Maharashtra
Apr 15, 2019
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Address: 832108

My wife and myself went to shopping in reliance in adityapur.. My wife felt that she had to go to toilet in an emergency. The staff there did not allow her to go and use toilet. We requested them that it is an emergency. But they refused and not pity on us... Very bad experience. The girl at the cash counter was also complained by us but she was also least bothered
Reliance Fresh customer support has been notified about the posted complaint.
Same happened with us reliance supermarket at electronic City, didn't allow my 4.6 years old daughter to use washroom in emergency. As per them it's manager's instruction not to allow customer to use toilet.
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    Beshaja S
    from Bengaluru, Karnataka
    Apr 14, 2019
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    Address: Bangalore, Karnataka, 560079

    The billing procedure is not clearly maintained by staff. While weighing it gives a different amount but while final billing it gives a different amount. Also the staff is quite careless in billing. They had billed a wrong okra worth Rs80 Rs for sopota which was 17 Rs. I paid by paytm but after notifying this mistake they did not provide a appropriate bill and gave in cash in return. Please educate the employees in keeping the systems right.
    Reliance Fresh customer support has been notified about the posted complaint.
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      A
      Anitha subbbu
      from Bengaluru, Karnataka
      Apr 13, 2019
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      Address: No 23 4th cross chickbanaswadi main road ombr layout Bangalore 43

      As the billing person dint bill one item and saying that the product dint come to the counter which is recorded in d camera... As i took 3 itseems to d counter he don't bill one items that was not my mistake the watch man checked the bill and he asked me where is d bill for the 3rd item den he went and asked the billing person to bill the item i was insulted i am central govt employee past 5 years i am using the reliance rresh this is worst experience i want immediate action to be taken on the billing person and watchman who r not fit for this position kindly look over the camera.. For reference... Tat watch man doesn't have tat much commonsense and differentiate person.. He his not fit kindly look over my complain and i want a reply for my compaiant r else i am going to make this to issue big because i was insulted... Because i am regular costumer to tat reliance if you want u can check the camera...
      Reliance Fresh customer support has been notified about the posted complaint.
      I did shopping of 1000 rs on Monday 15 April from reliance fresh mart chunabhatti mumbai i asked for bag and billing person charge charge 24 rupees for cotton bag with reliance logo.why such high price for bag with your promotion logo.really bad service.
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        S
        Sai Sneh Hospital
        from Pune, Maharashtra
        Apr 13, 2019
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        Address: 411046

        I took 2 buuter milk packs as usual from reliance fresh dattanagar katraj, 1 pack had expiry date 14april and other had 7th april. Today is 13th of april, i took it in glass and it tasted like spoiled when checked date it was 7th april, y u peple keep so old expired product for sale.
        [protected] any further details u need contact me
        People trust you and you are doing such things to sell old dated products that too consumables
        Reliance Fresh customer support has been notified about the posted complaint.
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          A
          Ambikun
          from Vijayawada, Andhra Pradesh
          Apr 11, 2019
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          Address: 104 area, Visakhapatnam, Andhra Pradesh, 530018

          I'm a reliance fresh card holder and regular customer of your company. On 11 april 19 at around 2120 hrs i picked some groceries from the reliance fresh outlet in 104 area vizag but returned with empty handed as your sales boy refused to sell due to non availability of change currencies.. When i tried to meet the retail manager, nobody was there to help me out. Someone namely naidu was present there but was very unamicable and didn't even respond to me. Finally i had to return with empty hand. I'm sure if you will not make sure good deal with your consumers, i won't even visit any of your branch and will circulate the message how your people deal with customers
          Reliance Fresh customer support has been notified about the posted complaint.
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            C
            Customer 2560
            from Delhi, Delhi
            Apr 10, 2019
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            Address: Santosh Kumar n, Kozhikode, Kerala, 673016

            Regarding of your store reliance fresh at kozhikode, pottammal.
            Here the security staff is inside the store all the time, never control parking or any outside the store activities to control or restrict the customers or their requirements even in peak hours too.in my view such a small store also got more than enough staffs and additionally security also idled inside there. I hope will direct and implement the security outside the store to take of said requirements asap
            Also most of the time counter bill collectors are not there, many quarrel been done. At least couple of counter should active to avoid such long waits of customers
            Reliance Fresh customer support has been notified about the posted complaint.
            I can visit store at 9.58 pm on 4th april 2019, Security guard Shut d door before reached time that is 7am to 10 pm. He was misbehaving to not enter the store.I need some needed goods. Plz take some needed action to see d recording.
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              C
              CONSUMER ADVICE CENTER
              from bhubaneswar, Odisha
              Apr 10, 2019
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              Address: Khordha, Odisha

              His is Ajeet Mohapatra, I have lodged a complain against to Reliance Fresh
              National consumer affair Vide docket No-1247447, dt-8th Apr 2019.

              On dated 4th April 2019, I had purchased one of Good Night power active from
              Reliance Fresh store at Baramunda, Bhubaneswar, Odisha, for Rs.137.20.After
              buying the product, I looked at the cover and found the maximum retail
              price was Rs.134.00.i asked the store staff to refund the excess amount but
              they refused.

              *I think it is not the question of Rs.03.20 of what they charged extra on
              MRP. How ever, it is question of ethical business.*

              *I am waiting any positive response from your side.*

              *Regards*
              Ajeet Mohapatra
              Bhubaneswar
              Mob.[protected]
              Reliance Fresh customer support has been notified about the posted complaint.
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                S
                Subra59
                from Hyderabad, Telangana
                Apr 8, 2019
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                Address: 93/A, Dowa colony, Near AP Bible College, , Rangareddy Dist, Hyderabad, Andhra Pradesh, 500049

                Dear sir,
                My name is subrahmanyam visited reliance frash miyapur on 3rd march '19.
                Purchased grosaries amount of rs. 542.07 and i try to pay by credit card, counter boy told declined then i pay the amount by cash. After couple of days i received a massage, the amount was deducted from my card for which i paid by cash.
                I made a complaint in the stores and forwarded the message to him (In-charge of the stores his name mr. Nagaraju and his mobile no. [protected]). So fas there no any response from him and also not pick up my calls. To day evening planning visit store to meet him.
                Request you to solve this issue pay back my money.
                Thanks & regards
                Subrahmanyam
                Reliance Fresh customer support has been notified about the posted complaint.
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                  V
                  viola indulge in fashion
                  from Bengaluru, Karnataka
                  Apr 7, 2019
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                  I would like to complain aginanst ashok he is manager in sanjay nagar branch.. He always behave very rude to all the customers.. He won't allow the customers if it is 9 pm but closing of reliance fresh is 9:30pm.. This is the sixth time he behave very rudely today.. I[censored] want u can check in cctv for confirmation.. N i would like to take reliance fresh very strict action on this..
                  Reliance Fresh customer support has been notified about the posted complaint.
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                    S
                    Selva@-k
                    from Mumbai, Maharashtra
                    Apr 7, 2019
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                    Address: Pallikaranai, Chennai, Tamil Nadu, 600100

                    Hi this is selva from chennai day before yesterday i visit medavakkam reliance fresh i don't have a words about that store i am fully disappointed i think that store manager don't have a sense because of in front of all customers that manager was shouting a girl in that lobby that girl is crying for that but he's simply standing and in front of that manager there was a decomposed fruits but he didn't clear actually that job is for staff but the manager work is staff are doing a work or not he want to check but he's continuous speaking a phone with someone with laughing pls check it and take a action on that store manager
                    Thanking you
                    Reliance Fresh customer support has been notified about the posted complaint.
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                      A
                      amitttsl
                      from Bengaluru, Karnataka
                      Apr 5, 2019
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                      Address: Adityapur Jamshedpur, East Singhbhum, Jharkhand, 831013

                      Dear team, i have purchase goods having worth rs 1079 on 09th mar 2019 from adityapur jamshedpur outlet.

                      Reliance one otp used by executive to do billing but bill not generated & balance deducted from my account.

                      Same has been informed to store manager mr. Roshan mob-[protected] & he said that complaint will be lodged by him.

                      After several follow up he said that complain is with team & you will get amount as soon as possible now it is about 1 month & i didn't get amount.

                      I have discussed several times now with mr. Roshan but no solution still.

                      Please help.

                      Reliance one mob no.- [protected]

                      Waiting for +ve response
                      Thanks

                      Amit kumar

                      [protected]
                      Adityapur jamshedpur
                      Reliance Fresh customer support has been notified about the posted complaint.
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                        Utkarsha Patel
                        Apr 1, 2019
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                        Address: Manish Nagar, Nagpur, Maharashtra, 440015

                        Hello
                        I am regular customer of reliance fresh, Manish Nagar Nagpur (Maharashtra)
                        Usually I don't get fresh vegetables as it mention in your brand name and this time I thought about complaint because I saw cockroaches on vegetables and it's seriously disgusting, how can we eat and if something happened to our health then who is gone responsible for this?
                        Reliance Fresh customer support has been notified about the posted complaint.
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                          P
                          Pramilabhat
                          Mar 31, 2019
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                          Address: Vidyaranyapura, 560097

                          This complaint regarding the non respect for the senior lady customers in reliance smart doddabommasandra branch at vidyaranyapura bangalore 97. As the worker by name called rizwan i don't think this fellow is manager over there and when i am lady of 60+ ask for the help he talks as if we are slave and begging this fellow he doesn't have courtesy towards senior citizens and not even bother of his work and flirting with girls and made the store like lovers park being such a big company and recruiting like this shameless fellow who has disrespect for lady customers others them this not the way to run an organization please requesting the concern admin to look into the matter and teach some discipline how to behave with ladies
                          Thank you
                          Reliance Fresh customer support has been notified about the posted complaint.
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                            Khaleel razi
                            from Alangudi, Tamil Nadu
                            Mar 31, 2019
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                            Address: Banglore yeshwantpur ..., 560054

                            Sir ...my aap k relance ka bhout purana customer hou rooz may 2 say 4 bar relance jata hou aur 50/half ka item perches kerta hou her month kam say kam 8.ya 10 hazaar ka items layta hou ...my nay bhout bar is baat ko note kiya hy k 400rs 500rs k items per ya loog 50rs ya 40rs ka libal laga ker kuch items suprat raklaytay hai . .kam say kam 4000..ya 5000 ka item ya loog 400 ya 500 may billing ker k lay jatay hai ...kall 29/03/20019 ...3:45pm ko may kuch isa item utta liya tha teb a loog muj say chain liyea aur bolay a manager ka item hy customer k liya nahi ...tho my nay is item ki pic bi layna chahe magar a loog laynay nahi diyea muj say jagra kernay lagy ..ayha ka manager manu aur ramash dono melker sure kuch galat ker rahy hai ...a store ka address hy relance fresh 39/40..ramaya collage bus stop methikere bangalore54
                            Reliance Fresh customer support has been notified about the posted complaint.
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                              1
                              1aaaaa
                              Mar 26, 2019
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                              Address: DODDABOMMASANDRA, 560001

                              This is to your notice that the reliance fresh (Doddabommasandra branch) bangalore - the female employees of 1st shift is being harassed to more extra hour and not reliving them on time. The employees come at morning 6.00 and till evening 5.00 they are not relieved from duty its getting worse and manager is least bother to look into the matter pls help the poor female employees they too hav family and kids they are not slaves
                              Reliance Fresh customer support has been notified about the posted complaint.
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                                M
                                Manoj Kb
                                Mar 22, 2019
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                                Address: Bangalore, Karnataka, 560064

                                Hi
                                Reliance fresh gutthalli bangalore
                                Before entering into the store i submitted my luggage and my bag to security but after my purchase when i returned i couldn't find my bag because the security had already given my bag to the different person wen i questioned the security he made me to wait he didn't even allow me to check the cctv as the store manager was not available he asked me to come on the next day it was already to late @9:30 i left for the day
                                Reliance Fresh customer support has been notified about the posted complaint.
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                                  Chennat Sreekumar
                                  from Gulbarga, Karnataka
                                  Mar 22, 2019
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                                  Address: SNJunction, 682301

                                  The reliance fresh at sn junction tripunithura ernakulam kerala was started a few months back with great expectation. Now it has become a filthy place without proper arrangement and supervision. There is no no good supervisor to control. Most of the time there is very few counter staff least qualified to the job and price tags are never updated. Good quality fruits are placed outside in the sun and get damaged soon.
                                  A surprise inspection from your team will bring the correct picture.
                                  Many good customer have left and surely it would damage the reputation of the reliance corporate. Best would be to keep an out of state supervisor to monitor thoroughly and provide maximum customer satisfaction.
                                  I have send one mail before but still no action is taken. I am a well wisher and hope reliance will give importance to this matter.
                                  Reliance Fresh customer support has been notified about the posted complaint.
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                                    R
                                    Ronak Gohel
                                    Mar 21, 2019
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                                    Address: Reliance fresh, Shyam Shikhar complex, Bapunagar, Ahmedabad-380024, 380024

                                    Reliance fresh,
                                    Bapunagar,
                                    Ahmedabad-380024

                                    A girl working here is misbehaving with customers and use bad words.
                                    Also asked customers not to come to relience fresh to purchase items. Also a security guard do checking 3-4 times to harrash customer.

                                    I hope action will be taken from your side as soon as possible. Otherwise I have to complaint about misbehaving of Reliance freah staff in consumer forum.
                                    Reliance Fresh customer support has been notified about the posted complaint.
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                                      S
                                      sundhar MOjar
                                      from Hyderabad, Telangana
                                      Mar 21, 2019
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                                      Address: H NO : 161, 500096

                                      My self shyam

                                      Im recently buy a air cooler in reliance digital at towlichoki branch,

                                      From day cooler is not start and day 2 technician come check and he told me now it is ok u can use but that day night the cooler was directly off & on.

                                      Next day i was complaint register in symphani.com site.

                                      So please reslove the issue or replace my cooler.

                                      Regards,
                                      Shyam
                                      Reliance Fresh customer support has been notified about the posted complaint.
                                      Hi,
                                      We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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                                        A
                                        Ashithapp
                                        from Delhi, Delhi
                                        Mar 17, 2019
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                                        Resolved

                                        Yesterday i bought tropicana juice with 50% off. But the product is expired more than 1 year. As its expiry date is only for 6 months, they are selling it still after 1 year. This is not acceptable for a customer and it is our trust in you that we purchase almost everything from there. This is a bad thing and you should refund the amount for this great loss otherwise we will take serious action against this. Hope you will solve this issue soon.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Reliance Fresh customer support has been notified about the posted complaint.
                                        Hi Ashithapp, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                        Hi Ashithapp, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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