Reliance Fresh Complaints & Reviews

Sir,
I recently purchased few groceries and a cadbury from reliance fresh hubli store karnataka. Dated :27 jan 2018 bill no 128 store no 2524 tax invoice no [protected]. The mrp of cadbury silk fruit was rs 65 but i was charged 68.6. Request you to the needful and take necessary action for the same

Regards
Mukesg jain
M: [protected]
Email id [protected]@gmail.com

Too many times...

Providing spoiled milk...
Some fruits are very ghatia... While shopping i didnt understand after reached home when trying to cook or eat (Fruits) got spoiled (Ghatia, sada).

You know how costly all the products... Why cheat with customer... No one has there to listen about customer... Only selling...

When you in queue along times and someone also came into queue if they are relative with checkout workers then they give 1st priority for them... If you told them they never listen to you...

Finally... I do shopping every day... I never complaint anything about spoiled products but its more than 2 times then i written about this store.

Address:
Shop no.1 to 7 plot no.84 mangala tower, sakal bhavan rd, sector 15, cbd belapur, navi mumbai, maharashtra 400716

So this lady at the hosa rd reliance fresh store was extremely wierd. Firstly asf in waking through the aile, they seemed more interested in chatting amongst themselves, which is ok but when i'm trying to walk through there they are chatting again in a group n paying no heed that they are blocking my way.
This same lady comes to the billing counter unfortunately, now here she had absolutely no interest or concentrating, chatting m chatting, tho put in the pin nothing said most pushes that machine towards us, ask if there is discount, seems blank. Finally the worst thing seemed when she was returning the card, she just through her hands backward with the card not even bothered tho look of i'm able tho take it... Was totally inappropriate, absolutely poor customer service.

At sector-4 gurgaon outlet the store is completely inefficient. The personnel at the billing counter is unaware of the discounted prices. Also the quantity weighed at the counter is not correct. If the consumer does not review the cases of over charging in appropriate to weight is billed. Even the card payment is not attended. While the payment transaction fails, reliance fresh does not provide needed support instead customer has to run pillar to post and follow up with the bank to get the credit. The customer has to go wild to diagnose the error done at store and the staff is completely un courteous in this manner. The hoarding placed on correct weight and right payment is very rarely implied.
The experience with the store is not at all great, the matter may be seen in line with the fact and inform appropriately on the resolution.

Hi i am anjani sharma living in pashchim vihar delhi nd today 29jan19 i went to the reliance fresh store after coming back from home in noida i had edibles in my bag which the gaurd firstly did not check my bag to see i'm already getting stuff from outside and he handed me the basket himself, then while checking out he insisted to check and when they checked they took out everything stating i was shoplifting, i made them speak to my dad who had given everything and i had myself got two items from vaishali. They harrased me saying bad things to me and then told me to sign a form, even after me insisting to show the cctv they did not and billed me for the two items again saying it matched with their i'd. I'm greatly dissatisfied nd disappointed by their service of blaming me and then not accepting their mistake of not checking at the entry, i would not recommend anyone to go any of these reliance fresh and would want to take serious actions. It would be sad that indias consumer service would not help me with this

Visited relaince fresh, indore (Mp) yesterday, very poor experience, got burnt while picking up the harpic bottle, such a sensitive chemical, broken bottles and spilled over everywhere, no one to take care as we being customers are compelled to buy.. Anyways i pickedup the bottle and got burnt, my shirt and me as well.. Asked for manager, arvind gupta sore manager, least bothered, took very lightly as nothing happened... Never seen and heard such remarks.. Called up customer care, they asked for 01 week time to revert back.. Such nonsense... No first ad offered even they don't know about... Very surprised about management, handling such big customer care positions, even i am in hospitality field, but really surprised...
Have itching on my body and lost my shirt..
Very poor, willing to file case...

Take action on him or else i will lodge an fir against him. I dont want to see him when i visit again your store. Raghunathpur bhubaneswar odisha. I visited today morning your store. Within my billing process he make another bill without asking me. I when i ask he talked to me badly. And he also told he ask me about the billing. He must be punished for this. I also told to check the cctv but he ignores

Reliance fresh in medavakkam chennai - 600100

If we go at 08:45 pm security outside reliance fresh says that, we are going to close so he not allowing inside the store.

I think reliance fresh closing time is 09:30 pm. They should allow the customers tell 09:30 pm. Same has happened to other customers also which i have seen in person.

We are not happy with the service which reliance fresh is giving to us.

Reliance fresh at wagholi (Store no 2944) is selling rotten fruits. We have highlighted this to the manager of the store in vain. This is not expected from a reputed brand like reliance. This is a health hazard. Also the store refuses to accept the return of such fruits. Some of the photos of fruits stored and a video clipping on strawberry fruits bought recently are self - explanatory. Also reliance fresh near ivy estate, wagholi runs on tina factor (There is no alternative). If star bazaar or big bazaar outlet is opened within 5 kms, i am sure this particular store reliance fresh store has to be shut down unless they pull up the socks and bring radical changes in their functioning.
Also excess billing problem is highlighted in the video. The consumers have to be ever vigilant to ensure that they are not fleeced.
Mrs renuka srinivasan
[protected]
[protected]@yahoo.com

I want to report poor customer service in reliance fresh store in sector 13-17 panipat. Everytime i visit the store i have to wait long time for a service guy to attend at non veg counter. This is not a one time issue but service is not provided in time. Even after asking several times for a person to attend, i end up waiting for 15-20 min. Even at the cash counter people are not well trained and end up making huge ques at the counter. Most of the sales person just believe in hiding in basement to avoid work.

Hello,
We are residing in warangal telangana and we are the regular customer for reliance fresh located in pochamma maidan, warangal telangana i'm writing this mail regarding a worst service which i faced today.
In detail, i went to store asusual to buy milk packets but the store people refused to provide me suficient milk packets i actually take bulk in quantity regularly during the last hours of closing the store
Recently raised a complaint with the store regarding a price of a product where the store accepted it's mistake and refunded the part of amount (Rs.10) since from that time they are stating that they won't give more than two or three milk packets to me what a stupid thing it is i have to bring my all the members of my family to take suficient milk packets

I hereby ask to take a necessary action on the store.

Indiranagar bangalore reliance retail... Was open this morning, around 8.45am, the billing counters could not operate with systems being offline.
Again after about an hour, it started working and again went into offline mode. Came back the second time and again down. Can something be done immediately to resolve the problem and not inconvenience the customer

I had purchased some items of rs 674 from reliance fresh on 21.12.2018 at their store at near gaba hospital, yamuna nagar-135001 (Haryana) pid : 321627 batch id: 9151. I paid amount via pay zapp of hdfc and amount of rs, 674 was deducted from my hdfc credit card but reliance representative said that they have not received payment of rs.674. He has not given me buyed items.

My hdfc card customer care said that amt was transferred to reliance fresh given no. 3t5016 rrno[protected].

Please refund the amount immediately.
Sudhir gupta
Mob [protected]

I had purchased some items from reliance fresh, near gaba hospital, yamuna nagar -135001 (Haryana) for rs.674/- on 21.12.2018< pid 321627 crnt batch id 9151 and paid rs.674/- via payzap hdfc credit card and amount was deducted from my hdfc credit card. Your representative at store has not given items and said that rs, 674 was not received by us.
I contacted hdfc card customer care and they said that the amount was credited to reliance store amd given the following no.:

Sr no 3t5016 and rrno[protected]

Please refund my payment immediatly.

Sudhir gupta
Mob [protected]
Email : sudhirgupta. [protected]@gmail.com

The reliance outlet at irinjalakuda is levying exorbitant price over and above mrp and also betray consumers on discount sale. Out of he grocery items today i bought from the out let, chana packet item is chargedrs. 146, wheras the mrp of the item is rs. 138. So also the sampthrupthi coconut oil packed bottle priced rs. 220 instead rs. 219 (Mrp). The modi cake 450 gram is charged rs. 142.10 without 10% discount offered on mrp rs. 145 the bill no. Is 78

Date: 23rd december 2018
Store: reliance fresh, ruchika market, baramunda, bhubaneswar, 753003
Product in question: saffola oats 1kg with a 400g pack free with it

We purchased items including the saffola oats 1kg which had a 400g pack free with it. Both packets were taped together which was convenient. However, the lady at the billing counter scanned both packets and charged me for both the 1kg and 400gm packets knowing very well that it was a combo offer. When i returned later after finding out this discrepancy, the only person who really took any interest was the store security guard. The staff inside the store kept delaying the refund and kept on arguing and debating with each other on who should process the refund. It was a disappointing show of customer service and we were handed over a handful of coins as part of the refund finally. No trace of an apology from anyone inside the store. Absolutely horrible service after cheating a regular customer!

I am registered with DND. After visiting Reliance Fresh, Maruthi Seva Nagar, Bangalore, I am usually disturbed during my working hours by calls for credit cards, personal LOANs, etc from different mobile numbers. (Latest were from [protected] and [protected]). This is a recurring nuisance. Customers data is sold to third-party without the customer's consent or knowledge. When I contact the concerned bank about the call, those ### pretend innocence.
These stores have no sense of decency. There are other ways of making money than selling customer's data.
I am fed up of complaining to my useless inefficient service provider (read Vodafone)

The staff at reliance fresh store at ivy estate, wagholi, pune is extremely non-cooperative. This pertains to their behaviour on 11 december 2018. There was no one to weigh the vegetables; inspite of requesting the staff no one turned up. Customers were waiting in line for more than 10 minutes. The manager too was requested, but still no action was taken. The manager was in fact with three other staff members inside his office... Eating.

There was only one billing counter functional, with 8-10 customers waiting.
Request look into the matter, so that the staff performs their duty properly.

Thanks and regards,

A disgruntled customer

Hi this is naresh, i am regular use to buy things at reliance fresh in masakalipalayam road, hope college, coimbatore. Today (13/dec/18) morning when i was purchasing the products @ 8.20 am, i just noticed one of your male employee (Short name abhi), who just came in and directly went to perfume section, opened up one of the fogg perfume and use for his own, then put back the same in selling rack.

Are you guys kidding at customers?? Do you think we need to buy the used ones??? More over what's the use of having cameras around the store???

Also may i know the reason why all your perfume bottles are not sealed??/

Its open and vulnerable for usage, on what basis you guys recommend us to buy from your stores after seeing these type of activities???

Brought food products today at reliance fresh at tambaram (Chennai), frozen food (Amul happy treats hash brown) that i brought was rotten the manufacturer month was dec 2017. Pls provide a solution. I didn't expect such lack of attention from the store. The smell itself was so bad when the seal was opened, excepting a solution from you soon.

My email — prash. [protected]@gmail.com
[protected]. Phone number