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Reliance Fresh Customer Care

Reliance Retail Ltd

Address
Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
474
down
166

Phone:
Phone:
up
148
down
62

Customer satisfaction rating
31%
Complaints
1678
Pending
0
Resolved
525
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Fresh related photos (581)

Reliance Fresh Complaints & Reviews

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 _kunal.mandal_ on Aug 20, 2020
Good morning
Just want to say i was visited just there a hour back and I saw there was a BRITANIA GOOD DAY biscuits in markdown so i decided to purchase it and i selected 1 pack of it so one of the staff came to me and he take it back and start shouting on me that it is not for sale and he hides all of it inside counters so i just want to convey that everything that is in markdown was not purchased by your costumer at all

And this is very bad

Complaint Status


[Aug 20, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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     urchinsa on Aug 17, 2020
    HDFC Bank and Reliance have been running promos offering cashback on certain amount of shopping. they are not crediting this. The Bank says it is bcoz the merchant has not provided the info.


    Cashback details not given to HDFC Bank
    Cashback details not given to HDFC Bank
    Cashback details not given to HDFC Bank
    Cashback details not given to HDFC Bank
    Cashback details not given to HDFC Bank
    Cashback details not given to HDFC Bank
    Cashback details not given to HDFC Bank

    Complaint Status


    [Aug 17, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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       Pav1995 on Aug 15, 2020
      In reliance fresh provided sprouts beans quality is not good, they are smelling badly, even though the contained box tells it will be good till 18th aug 2020. (Purchased on 15th aug)


      Sprouts beans
      Sprouts beans
      Sprouts beans

      Complaint Status


      [Aug 16, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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        Reliance Fresh — price of shalimar coconut oil 500ml reg.

         Subhankor Mondal on Aug 15, 2020
        Yesterday i bought a shalimar coconut oil 500ml bottle from cuttack reliance fresh shop. The printed price of it 215 rupees....
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         agam00 on Aug 14, 2020
        Hi team,
        I want to inform that i have been charged extra for item that we did not bought from reliance fresh store near hotel westin, madhapur, hyderabad.

        Kindly ask the store to refund

        Complaint Status


        [Aug 14, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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           masti time on Aug 13, 2020
          I purchased some product from reliance fresh kolar road bhopal amount 259.59 rs I paid from my paytm UPI but amount deduct from my acoubt but bill not generate executive said u have to pay cash so I gave cash but my debited amount when will returned I complaint to reliance executive he received complaint but not given complaint number


          My amount debited from UPI paytm
          My amount debited from UPI paytm

          Complaint Status


          [Aug 13, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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             Navendu Porwal on Aug 8, 2020
            My complaint is regarding timings. Now a days relience fresh store timings are 10:00 to 19:30.in relience fresh store timings are mentioned 10:00 to 22:00. Twice i have been visited the store after 7:30pm. Store is 9 km away from my house. I was in impression that timings are till 10:00pm.
            Today i requested to guard for mentioning the timings. He replied me very rudely and shouted on me. Guard was talking very roughly
            Request you to mention the timings on every store and on website also in lockdown.

            Complaint Status


            [Aug 08, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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               gautamsarkarjsr on Aug 8, 2020
              While billing of my purchased items on[protected] at your reliance fresh stores at kurmannapalem in visakhapatnam, andhra pradesh, the sales girl at counter had billed for 7 nos. Of whisper ultra choice sanitary napkin pads (6 pcs), while i had purchased/taken only 4 nos.
              So, she had billed for extra 3 packets, amounting to rs. 114.00. This type of mistake should not be acceptable.
              Why i have to pay rs.114.00 extra only because of fault/carelessness of your staff? The item is marked in the attached image.
              Pl. Do the needful for refund of the amount to me.

              Complaint Status


              [Aug 08, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                 Er Sadiq on Aug 7, 2020
                Ur security guard of reliance fresh missed behaved with my mother nd used abused language because she is muslim

                Complaint Status


                [Aug 07, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                  Reliance Fresh — rude behaviour by sm at ambattur reliance fresh mart

                   hariharan135 on Aug 4, 2020
                  Sir, i am a regular customer of yours ever since your branch was opened in ambattur o. T. Due to the present covid-19 regulations...
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                   Beau on Aug 3, 2020
                  Usually shop opens by 6 o clock. When i went there they said the shop will open only by 7. I waited for an hour. The girls who work there did not wear mask (Not all). There is no social distancing at all and the shop was such a mess. If people go to reliance they will definitely catch hold of corona. Unhygienic place - reliance fresh palavakkam.

                  Complaint Status


                  [Aug 03, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                     gnrlnt777 on Aug 1, 2020
                    Two days ago i made 1024.48 rs shopping at relince fresh shop at pallimukku mg road cochin.
                    I made payment using gogle pay, money got deducted form my account. But the counter person told transaction was not succussful and charged cash from me. And told the amount will get revrsal back to my account.

                    Its been three days now, still i have not got any refund.
                    When i ask at the stores i am getting very arrogent replay from them.

                    Complaint Status


                    [Aug 01, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                       Dhiru1975 on Aug 1, 2020
                      Not behaving properly and applying rules according to their bssis.

                      Complaint Status


                      [Aug 01, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                         Shiv B Bhargava on Jul 28, 2020
                        Purchased 2 pea packets of rs. 300/ on 27072020.
                        Having bad quality with bad smell.
                        Return back but amount not refunded advised to purchase another item with in 14 days.
                        It's not a good dealing.

                        Complaint Status


                        [Jul 28, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                          Reliance Fresh — Pilferage from packets containing cheese cubes

                           kptm on Jul 27, 2020
                          Sir,
                          Today I visited Reliance Fresh shop located at Kattigenahalli, Bangalore-560064 to purchase house hold items....
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                           [email protected] on Jul 26, 2020
                          Why your company sale me any products forcefully

                          Complaint Status


                          [Jul 26, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                             [email protected] on Jul 26, 2020
                            Today am visitied your mohali store and your store staff was forcefully sell me rice packets if i dont want this product then why am buy this???

                            Complaint Status


                            [Jul 26, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                              Reliance Fresh — extra price charged in bill by mistake and at the time of refund misbehaved very badly

                               Aditya Kamdar on Jul 25, 2020
                              The cashier made a mistake in the bill and overcharged me. Next day when i visited the shop they saw their mistake but said...
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                               Nanasaheb Shelake on Jul 22, 2020
                              I have purchased good knight power active which print price was 72 rs and in bill price 74.10 rs. Bill price was more than print price.


                              Bill price more than product price
                              Bill price more than product price

                              Complaint Status


                              [Jul 22, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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                                Reliance Fresh — Excess product billed cheating

                                 shafiq khan Eve on Jul 21, 2020
                                Dear sir
                                I have send my daughter for shopping at your Santa Cruz west mall today 21/07/2020 billing timing 14:21:35...
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                                Featured Complaints

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