Reliance Fresh Complaints & Reviews

I am chetan jagtap, regular customer of reliance fresh, kalyan west. On sunday 10th dec'2017 i baught stuff of rs. 899/- & when representative swipe my zeta card 2 times 899/- got deducted. I have already contacted store manager & he has register complaint id. Sd8560317 but still now no amount is credited in my zeta account. Kindly revert on urgent basis.

Regards,
Chetan jagtap
[protected] /
[protected]

Sir,
I am a regular customer of your reliance fresh shop in chalakudy, kerala state, pin code-680307. My reliance one card number is [protected]. I used to get bonus cash points in my card for each purchases, which i used to redeem in subsequent purchases from your shop. However, for for the last nearly 3-4 months or so, they have stopped accepting and swiping the card in the machine and instead they are entering my mobile number only in the computer system. My mobile number given is [protected].
However, to my great disappointment, thereafter till now, i am not getting any credit bonus points in my reliance card for all subsequent purchases. The balance in my account is less than 50 paise only till date. Please look into the matter and get me my credit points as before at the earliest.
Yours truly,

Ramanarayanan g
[protected]
Chalakudy-680307
E mail: [protected]@gmail.com

Hi team,

I have made a transaction on 5th dec 2017 using payzapp app. My money got deducted from app but the colleague at billing counter told me she did not received it. I checked with payzapp customer care, they confirmed transaction was successful with merchant. Please find below transaction id
Mvisa[protected] umcqrb

Could you please refund my money?
Regards,
Swapnil khante
Swapnil. [protected]@gmail.com
[protected]

Dear, reliance people,

Is there any chance to make some better food selection for foreign people in india (Udaipur)? There is nothing for us as veggie food available only and also some dry food which is for the indians only.

This not should be an issue anymore as we are living in 2017 and almost everything is available in delhi, mumbai and other metro cities.

Respected
While my friends and i were in the reliance super for shopping and we have a cola can which we have purchased from outside. While we were doing shopping some of the executive came and started shouting on us for having cola bottle with very intolerant and rubbish words. Yes they must speak us but they must be polite but the way they tried was actually bullying us.. I being a law abiding citizen of india request you to please take some action on them. The way they treat costumers is not good.
Reliance super in ansal plaza.

I'm a regular customer of reliance fresh in all the outlet of india. Today i visited your peroorkada, trivandrum outlet to buy my grocery. The store was filthy with vegetables peels. I slipped on the peel, fell down & injured my knee. Your store manager was busy in chatting on his mobile and nobody cared to note the incident. I reqst u 2 take action.

Dear reliance fresher you store
You, r reliance fresh prodect is orange priece is not right
And market value priece par kg rs -60 and you store rs -69 shine board show rs 69 but billing priece rs -75 tel me counter opretore ditail priece -75 what is reasion
Reply now
Im shore market priece 60 rupees every place and i went to teliance fresh store
I sho tha priece on board 69 rupees
I cod not understand

Hi, today - on 28 nov 2017, we had gone to reliance fresh at aundh, pune. We bought a grekyo yoghurt which had manufacturing and expiry dates as 16 nov 2017 and 1st dec 2017. Since there were still few days left for expiry, we bought it. Immediately after coming home, i opened it to have it immediately. And found that there was fungus inside the same.
I think the freezing or storage was not properly done.
Please make sure the products are fresh always.
I can provide bill and the product fotos which i have taken.

Thanks.

On 03.11.2017 i purchased groceries worth of rs.9102.61 in your store no.3213 and swiped my credit card in the pos machine at one counter and it was not worked. Immediately the counter incharge swiped the card in another counter and it was accepted. Subsequently i got two debit messages to my mobile. Your store person immediately booked a complaint and the interaction id is : sd189271. Till date the amount of rs.9102.61 not credit to my credit account. Please look into the matter urgently and see the amount credit back to my account. Thank you. My mobile no.[protected]

Respected sir / madam

I am a regular customer at reliance fresh
(Mumbai central)
Recently on 19 nov 2017 i purchased foodstuffs worth near 5000. I opted for home delivery, was assured of delivery in 3 days (By wednesday). However on persistent request on phone calls to the concerned persons, delivery was attempted on 5th day (Friday night).
To add in to my woes, delivery was incomplete as many items were missing, moreover the received items were damaged (Sugar and sabu dana packets were opened-leaked in the sack).
The excuse i got was unavailability of delivery boys for such unprofessional act by a reputed brand.
Hence i decided never to go for the home delivery services with reliance fresh.

I am putting up my experience here for others to be cautious before opting for the services, as going and fighting at the store is just not gonna fetch me anything, neither would there be any necessary action or upgradation in services.

Sir,
I am an android developer by profession i have a suggestion for you
On your stores you have cash counter/ bill desk we have to take our all grocery items and have line up in queue some time for hours i have a solution for that you have to place a server in every store and customer will download an application of reliance fresh and whenever customer will enter in shop cell phone will automatically connect to the server and then customer just have to scan the bar code of the item same as done at cash counter then they can make online payment or by cash and will be confirmed by the counter if you like my idea then you can contact me on [protected]/[protected] and i am sure it will be really helpfulll

Resp. Sir/mdm
I'm regular customer o[censored]r store but since last one yrs we are facing some problem like online payment which is not some time possible in store special mobikwik wallet.. Even after complaint to manager they replied it is not working.. Y in ur store display mobikwik wallet scheme in bold letter.. Even ur cashier sometime told me mobikwik not working. Kindly help us
Thnx

I am debasish sahoo from cuttack, odisha. I purchased goods of rs 1779/ from reliance fresh, chauliaganj, cuttack, odisha, using my hdfc debit card on 16.11.2017. As per the offer advertised in the store i am eligible to get a cash back of 5%. But unfortunately i have not yet received any cash back though it's already 4 days gone. Please guide me what to do.

I made a payment of rs.730 on 28/oct/2017 by scanning bharat qr code on the cashiers pos device. Bill no. 53, store no. 2032.

The money was debited from my bank account (Dbs bank) by the cashier and the store manager said that they have not received the payment, so i paid the bill amount by cash.

They told the money would reverse within a week to my bank account. I waited and waited and now its 11/nov/2017, more than 2 weeks, and i have not yet received the amount. A bank takes only a week to reverse a failed transaction.

I have a strong feeling that there has been some unfair practices going on within the store. I have also asked the store manager to disclose the transactions for the day (28/oct/2017), but he refused to do it. I have disclosed below the images of the payment made.

I request for some strict action to be taken over the issue.
There have also been some other complaints on the store, which i found while browsing. I guess those complaints would also be helpful to take an action on the store and the one who manages.

Respected sir/mam i and one another staff of reliance fresh rathore store code 2120 visited to reliance smart sandhya tower. One friend tooked mark down brinjal and tagged himself.. Ok but the staff manoj and guard sunil of reliance smart sandhya tower lalpur ranchi were very rude. They made false statment saying that we took fresh as markdown but it is totally wrong. They made false accusation story to trap us. We are terminated from job. Please help to join again. Thank you

The store in nfc delhi is poorly managed. Out of 4 there are 2 billing stations working. They make you wait in queue for long and in between they take other regular customers. I raised my voice against the female suman who was doing this so she didnot give me the said discount on the product.. Made me wait for 2 more billings to clarify and then told me buy more things as she didnot give the discount. Once previously they didnot even add the billing points to my card and swiped someone else's card for my purchase. When i objected they said they were simply checking the machine.

Its been a couple of weeks now that the store is not accepting reliance card number or reliance card. I have bought stuff worth thousands of rupees till now since that time and all of it has gone unregistered and i haven't got any single point in my card. I dont know my mobile number and the staffs there ask only for it.
You can also see the stupidity they have been doing in the attached photo - filling mobile number in place of card number and try to misguide the customers
Store - paud road, kothrud, pune, maharashtra - 411038

I am resident of vijayawada rural (Gollapudi), and i use to purchase my requirements at your store, situated at door no.76-16-8, bypass road, bhavanipuram, vijayawada-12. As usual, i purchased my items on 14.10.2017, vide your bill no.62 @13.34.23 hrs., for rs.655.46, and used my andhra bank debit card at the counter no.60151633. At first attempt, your gadget (Cashier machine) was stuck, and as such, they again used my card for payment. But, to my surprise, i received sms from my bank, that the transaction was done twice, and i reported the same to your staff, who says the said payment will be refunded directly to my bank. But, nothing is done till now. And, your store in-charge has also given me a complaint no. Sd8036433, as it forwarded to you. So, plz. Look into the matter, and settle the issue, immediately. I am a senior citizen, aged 70 yrs., and i could not come to your store again and again, as i am heart patient.

We bought amul ice cream for 225 rs. Just to check at home tat the container was half empty and there was ice only ice at d bottom. So basically we paid 225 rs just to buy ice.. I can provide d pic also... However this is d second time i am facing this issue and hence complaining... Pls get back to me... Demanding s refund for the same..

Akshata
[protected]

We went to reliance fresh manikonda which is opposite to food bazar.. We took our son also and by mistake my son placed a little urad dal with wheet... It was not a loss at all. But the store manager shouted very rudly to the child and also to me that i need to bill the entire thing... Though i beared his shouting and arrogant words to my child i beared it... Billing is done and again that person stood near security and he checked the bill and told that u have not billed and u cant leave without going because he got a loss... My husband asked to show the proof of the loss he went.. But he did not find any thing and again strted to abuse... I kindly request you to make your staffs learn manners and politness and especially should give a training how to talk properly