Reliance Fresh Complaints & Reviews

The store of reliance fresh is mixing old and new vegetable and sold as fresh. if this is where Reliance wants to make money I pity them. you are destroying the fabric of belief with reilance. The toll free no says it takes 7 days to solve problem !! what a pity indeed. Right now public duping is going on in that stores and needs to be raided by reliance officials. 7 days waiting is no fun.Can some body rfaid this store and close it to stop duping. We as Customers are DUPED by the CEO of RELIANCE in the name of RELIANCE FRESH !!! Waht a mockery. Manager admits he ha mixed. !!!Pomegrantes are like CRICKET BALL!!
Please attend in one Hour thru your inspectors as the duping continues weeks after weeks and today they have reached to top and are DUPING THE PUBLIC.

Dr Vish Prakash
Former Director of CFTRI Mysore
Shop: Reliance FRESH, Kalidasa Road, Mysore

I AM STANDING IN FRONT THE RELIANCE WAITING FOR THE CALLL FROM Ms NIKHILA who TOOK THE COMPLIAINT Comlaint no : 1736741 loged thru toll free no at 9 AM on 2 April 2017 Sunday.

Mr Reliance make your Money in some other goods which is old but not Vegetables and Fruits. Why do you want money on this Fraud sale of spoiled Vegetables mixed with Fresh.?????I need a n answer. Can this be Forwarded to Mr Mukesh Ambani.?????Thats my request.

I purchase a max 3 rasier from reliance frish kothamangalam, ernakulam, kerala and paid the amount by card. The transaction detail is
Your a/c 007218 is debited inr 176.40 on[protected]:07:16.06 info: pur/rel retail ltd-fresh/ernakulam/rel retail ltd-fresh/seq no 003253 (Axis bank). The cashier said that this transaction. After collecting one more item i paid the amount by card. The transaction detail is. Your a/c 007218 is debited inr 197.74 on[protected]:11:12 a/c info: pur/rel retail ltd-fresh/ernakulam/rel retail ltd-fresh/seq no 003254 (Axis bank)
This transaction is success. On enquiring in the shop at a later time, they said that the amount will be credited in my account. Completing one week the amount is not credited. Please take necessary action.

I stay in Chegunta 70km from reliance fresh Medchal. After purchasing I gave my SBI debit card for billing, the cashier girl swiped my card entered my password then she said server is down we cannot accept the card then I paid cash and took the things purchased. After coming home I got a message that my amount is cut from SBI for the same bill. I immediately called the store they said that my amount will be refund in 3 days it didn't happen so I went to store all the way 70km the in charge person Mr.Shiva said I do not know any thing wait for one week for the refund . after one week also amount is not returned to me. The person Shiva said we can go to the consumer court. So if you people don't respond to my complaint I shall move the consumer court. I demand you to return my amount along with the expenditure I bore every time I visited the store for refund. Thank you

Dear Sir,
I am a regular visitor to the above supermarket for the last 3 years. I face situations that the price tag is not matching the bill at the cash counter. I complainted to the staff and manager several times. but it is happening then and there. this is blatant voilation of consumer protection act prevailing in India.
This the last the warning. Next time I will bring the concerned authorities to check instantly.
You go to Big Bazaar, if there is any descrepancy in pricing they will refund immediately.
In reliance the staff and manager give excuses like forgot to change the price and like that.
I think you will look into this matter seriously and take necessary steps not to occur in future.
Thanking you
Salim kumar
[protected]

Sir,
I ramdeen employee of reliance fresh wants to state that I am not able to get my EPF balance since 5 months . i have lodged many complaints in head office but anyone is not ready to listen properly my complaints.I am in urgent need of money . Please do involve for the same.
thanking you
RAMDEEN
employee code 60188837
branch code 2429
contact no [protected]

Today i visited a Reliance Fresh store at (nr. fire station, krishna baug, Maninagar, Ahmedabad). And i try to buy some product and inside the store many product showing discount and offers but when i reach at billing counter they said these discount and offers are not valid that stock was over. But they did not removed any offer or discount Pamphlet from their. It happened third or fourth time with me. And the way of staff talking is very unprofessional and still they are not going to accept their mistake. And try to prove customer illiterate. I think not a single staff member is trained.

I purchased a water melon on 12-Mar-2017 at Reliance Fresh outlet Address: Main Pancahvatipuram, Kalidasa Rd, Jayalakshmipuram, Mysuru, Karnataka 570002

After putting the water melon juice in feeding bottle the entire bottle turned red in color and the color is not going. Please dont sell water melon that has synthetic color additive. This is dangerous and leaves a bad impression on reliance fresh outlets.

I bought reliance clean combo pack having discounted mrp inr 109. It was a combo pack of toilet cleaner, dishwash cleaner and floor cleaner.in cash memo retail invoice, i was charged inr 119. I did not check the invoice as i was in quite hurry at the moment. When i came back home and checked my invoice, i found that mistake by the sellers.
This overcharging of inr 10 is not justified. Kindly resolve.

I had purchased Patanjali Aata mrp 180 rs from reliance fresh medavakkam Chennai on 15 mar 2017.

In the Bill number #0033 11:01:29 15/03/2017, I have been charged 185 RS. Charging more than the MRP is illegal in India under "The Consumer Protection Act, 1986".

Please note that I have not been refunded the differential amount.

Please see attached mail for MRP and Billed amount.

I have purchased sanchifcm500ml milk from reliance fresh located at shekhar residency, bcm hights, indore. The mrp on the milk packet was rs. 22 but reliance fresh has charged rs. 23. I have asked the counter person for overcharging and he told that it is coming from the system & it is happening since 1.5 months.

If mrp is rs. 22 then how system is charging rs. 23?

I am attaching the snapshots of bill and milk packet for proof.

The matter is not for rs. 1. The matter is for rights.in the indian law, no firm/industry has rights to sell any product more than mrp. And reliance fresh is selling product more than mrp even after informing by customers.

I want resolution for this asap.

Today I purchased rice and sure loose in Pulithivakkam/ Chennai reliance fresh. I was really disappointed. I regularly visiting this shop. A lady staff in this retail billed for the thing I purchased Rs.425. I am not aware that she didn't charge for carry bag. When I asked for carry bag she said its rs.6 each. I said why u didn't charge while billing. She said I thought u would have bought it. It's really pathetic. I came in two Wheeler how can I carry open rice cover and open sugar cover in byk. Waiting for response. Hope some action will be taken.

C245y #0057 19.03.19 11mar2017
S02261 r001
Card no [protected]

I bought 5 litres - 10 numbers of 500 ml packets of milk - dairy life milk from north 3, alan during madipakkam main road, chennai 91 at 19.00 hours on 11.03.2017.
When i boiled them one by one, i am astonished to find out that the milk curdled / spoilt one by one.
This has not only resulted in waste of time, money and effort, but also considerable mental agony and inconvenience.
This is the second occasion of this nature in past 2 months.
Is it because of no air-conditioning or because of improper storing at your store?
However, i expect that the milk be replaced.
And your store keeps them at right temperature.
Awaiting a speedy favourable response and oblige.
Wish you happy holidays!
Best regards,
N. Krishnaswamy

We hav purchased from reliance fresh tirunagar branch Madurai on 8 march.rs.982.80 was shown in receipt.but the staff has wrongly keened the amount as 932.80(wrong amount) in swiping machine and said ur transaction has been declined and not even provided us that declined slip.and he also collected the cash 982.80 from us.but we found that 932.80 is debited from our account.we used to buy in reliance fresh only.this incidence hurts us so much... kindly verify with ur staff about the amount and refund us immediately.

The quality of paper bag they use it of very poor quality.paper bag is thick but very less gsm.thickness of the bag adds the weight which we are paying indirectly.suppose if we buy 1kg toordal @79rs it is including the weight of bag which is 22 GM's.By the time we reach home the bag is torned and mixed with other things.As we are paying more then the cost of your bag please provide good GSM bags.

I bought a nivea 80g mens cream from reliance fresh after reaching home and opening the container i found that the cream has lost its moisture and then i checked its expiry date its expiry had 4 months left. Ok not reliances mistake nivea's mistake BUT IT HAD A SHELF LIFE OF 2.5 years and that means that in the last 2 years there has been no new stock purchased by them. Same is the case for some shamoos, only some brands same shamoo and conditioners are available others only shampoo is available. And the im sure the cream was also ruined due to mishandling by the staff and improper maintenance. All i want is that fresh products are regularly available and please do tell them to stop playing their indescent regional music in the stores. The branch i am talking about is in sec-28, faridabad, HARYANA, INDIA.

I hope this brings some change in my locality's Reliance Fresh.

Thanking You

I did a few grocery shopping from reliance fresh on 5/3/2017. We were taking our belongings on our own but they insisted on packing the stuff in a carton. When we reached home 4 of the products were missing from the carton.
We tried to contact the store owner on store phone:[protected] but no one answered the call.
Either give me my money back for missing products or deliver me the products.
Customer Name: Sonu Jarwal
Customer Contact Number: [protected]
Shop Address: Reliance Fresh, Maharani Farm, Durgapura, Jaipur, Rajasthan-302018

Hi,

I had done shopping in reliance fresh store, Pataudi Road on dated 14th Feb, 2017 of amount of 277 and I made payment through debit card. Executive swapped card in POS, amount deducted from my account but bill receipt did not came out from POS. I told him that my amount has been deducted but he told me that he has to swap the card again, the amount will be refunded within 7 days. Today is 27 but amount has not been refunded yet.

Yesterday as on 22nd feb 2017 I purchased amul cheese 200gm MRP 105 from reliance fresh gfa1 ansal plaza palam vihar gurgaon haryana 112017. Reliance charged me Rs.109.60. They are charging over MRP on many products . Store manage and cashier boths attitude was casual towards this . Please suggest what to do ? Should I go to consumer court or in media ? This is something very critical and the store staff is not even ready to respond on this.

Store detals

Reliance fresh
GFA1 ansal plaza
palm vihar gurgaon haryana 112017

On 02 Feb 2017 I purchased items worth Rs 348.29. This was done at CV Raman Nagar outlet in Bangalore. Due to some problem in Credit card swipe machine there was no print out in the first swipe. The counter sales person swiped it a second time. Later after checking the SMS I realised that the amount was deducted twice.
For the last three weeks I have been complaining at the local shop. However, there is no refund. I am attaching the Credit card slip, Reliance receipt and credit card statement for your reference. Please give the refund immediately.

RP Phadtare

I purchased devaya aata product on 30- dec-2016, but it was already expired on 30-nov-2016. They sell me this product after expiry 1 month. Due use this product my whole family member getting sick (Vomiting and loose motion, fever etc) i spend more then 32000 in hospitals for that and also lost 15 days salary as for leave to take care of family. Even when i called customer care of reliance fresh they advised me for visit store. But when i visited they didn't provide any cooperation. Please take an strong action so that they can understand the value of money and how an person getting disturb due to this.