Submit a Complaint
Claimed

Reliance Fresh Complaints & Reviews

www.reliancefresh.info
1.3
Updated: Feb 4, 2025
Complaints 2152
Resolved
538
Unresolved
1614
So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Reliance Fresh

Reliance Fresh reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PritamBwr
from Beawar, Rajasthan
Dec 22, 2021
Report
Copy

Address: ajmer

I Purchased Amul Chese Yesterday and when i opened Yesterday it was full of fungus
Reliance Fresh customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    anoopjoshy22
    from Kochi, Kerala
    Dec 21, 2021
    Report
    Copy

    Today(21/12/2021) I visited Reliance Fresh (M.G.Road pallimukku, Kochi) and purchased some items, there is one item CAVINS MILK SHAKE (2 numbers) ..sir it is a spoiled one.. i just took one zip ..its taste was sour ...they are keep it in a dry place...sir one request, keep it in cool place...i am attaching the bill copy with this..take further actions.
    +1 photos
    Reliance Fresh customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      ktc223344
      from Parwanoo, Himachal Pradesh
      Dec 18, 2021
      Report
      Copy

      Address: Himachal pradesh 173220, Solan, Himachal Pradesh

      I visited ur store in PARWANOO(HP)173220
      Yesterday and placed order for BOURBON BISCUIT 100 pcs .
      Ur staff confirmed me that stock is available but another staff said that we r out of stock but itself stock was kept on their shelf.
      I was dissappointed wid their behaviour and i paid for other stuffs purchased and left ur store .
      Kapil
      [protected]
      Reliance Fresh customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jyoti Swaroop Tripathy
        Dec 16, 2021
        Report
        Copy

        Why is it that a customer is not allowed any items of the same type for example Sprite more than 4 in number?
        Reliance Fresh customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tps1
          from Bhopal, Madhya Pradesh
          Dec 12, 2021
          Report
          Copy

          There was a customer in the billing counter not wearing mask at the store - Kohefiza outlet inspite of requests.
          When requested the store manager - Mr Shivraj Sahu to make this unruly customer comply with the local health guidelines, he just stood there and didn’t even request him once .

          With the pandemic still lurking, omicron threat on the horizon, this is completely unlawful and unacceptable.
          Reliance Fresh customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Varadarajan Nalliappan
            Dec 11, 2021
            Report
            Copy

            Address: North usman road , t .nagar, chennai

            While measuring the weight, then followed by price slip, it was shown to me as INR28.12, but in bill counter it shows, 29.50. When i ask abt the difference, staff of the shop, given varies reason, myself brought it to manager, he also gives different reason, in addition to it i am unable to get balance amount correctly, 50 paisa, one rupee were not given to me, i have five bills,
            So what to do. Suggest pls
            Regards.
            [protected]@gmail.com
            +1 photos
            Reliance Fresh customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              LIVE BETTER SEEK BETTER
              Dec 10, 2021
              Report
              Copy

              Address: RELIANCE FRESH,WEST THIRUVENKATSWAMY ROAD,R.S.PURAM,COIMBATORE-2

              Recently (within a months time) we purchased KOHINOOR brand CHARMINAR SELECT basmati rice 5 kg from Reliance Fresh store, West Thiruvenkataswamy road, R.S.Puram, Coimbatore-641002. Last Sunday when we opened the plastic sack we found rice containing several dead worms.
              When we approached the branch people they asked for the original bill which we have lost or destroyed. We requested to track the bill with our mobile ph no[protected] but they are asking the purchase date. I requested to trace my bills with my mobile no but they are refusing. The Batch No is P621425BUA PKD on 27/02/2021 priced Rs 569/-. We are regular user of this brand for the last 2 years and we are highly disappointed to see dead worms. I need a proper reply from the company as well as refung from Reliance. Please help to sort this out.
              Reliance Fresh customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Subhashamul
                from Rohtak, Haryana
                Dec 8, 2021
                Report
                Copy

                Address: Reliance fresh shahnai near man sarovar park delhi road Rohtak Haryana pin code 124001

                I was purchased on 9th October 2021 some grocery items and make the payment but payment not updated with reliance fresh then biller said to me do the payment again and your first payment refund with in week.then I have done the payment again.
                I have wait for refund for one week but refund payment not received till the date and many times I have visited the reliance fresh Store but no one listen my problem
                +2 photos
                Reliance Fresh customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kalyan12345
                  from Jamshedpur, Jharkhand
                  Nov 30, 2021
                  Report
                  Copy

                  Address: Vill. Satbohani,po.gamharia

                  Dear sir i am a new lpa joined 3 months ago but my alpo were did parsiality and took my resigned for one pi please assist me and allow me to do job again in relience fresh.
                  +1 photos
                  Reliance Fresh customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kalyan12345
                    from Jamshedpur, Jharkhand
                    Nov 29, 2021
                    Report
                    Copy

                    Address: Vill.Satbohani,Po.Gamharia,Di.Seraikella,State.Jharkhand,Pin.832108.

                    Dear sir
                    Kindly want to inform you that I am a new Lpa kalyan jee Sharma and my first duty is in kadma store after that I got duty in Gamharia smart point and bistupur there is manipulation in pi of Gamharia smart point and I got duty in Gamharia smart point and pi date is 18/10/2021 my first pi in Gamharia smart point and the alpo Krishna Kumar gope has took my resignation why I want to know where the store manager get transfer only I don't have other technical hand knowledge how I upbring my family and kids kindly give me one chance also.
                    Thanking you
                    Kalyan Jee Sharma
                    Reliance Fresh customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kalyan12345
                      from Jamshedpur, Jharkhand
                      Nov 28, 2021
                      Report
                      Copy

                      Address: Vill.Satbohani,Po.Gamharia,Di.Seraikella,State.Jharkhand,Pin.832108.

                      Dear sir I am new Lpa of kadma store and get duty in Gamharia smart point store code u275 16/10/2021 and pi is on 18/10/2021 in pi store manager has did manipulation and told me to write as he prepared the pi report sir I did as the manager told me my mistake is only this sir I am a new Lpa so you have to give me chance because I have a family without duty how can I upbring my family please give one chance.
                      Thanking you
                      Lpa kalyan jee Sharma
                      Reliance Fresh customer support has been notified about the posted complaint.
                      View replies
                      When store manager is terminated then why lpa terminate tell me if he can get a chance then lpa should also get a chance alpo Krishna Kumar gope and Yogesh sir
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajacrp
                        Nov 22, 2021
                        Report
                        Copy

                        Address: Rajan Pillai C, Sangeerthanam, Punnapra PO, Alappuzha, Kerala, Pin:688004

                        Ordered groceries for Rs.2374./-from Reliance Hypermarket, Alappuzha, Kerala State on 5 May 2021. Due to personal reasons I have canceled my order.
                        ( Order Id:[protected]A
                        Shipment Id:[protected]A-01 )
                        As per the information shown in your app. Refund process started on 9 May 2021. But the refund amount not received till now. Six months elapsed. Please do the needful and inform.
                        Reliance Fresh customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          polqwa
                          Nov 22, 2021
                          Report
                          Copy

                          I purchased grocery of rs 1101.00 on 17.08.2021 at reliance fresh, district centre, bhubaneswar. offer for 10% cash back within 90 days was applicable on purchase through sbi debit card. but after expiry of 90 days, cash back is still not refunded in my sbi account. please look into the matter and do needful. contact no - [protected].
                          Reliance Fresh customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dhruv Shukla
                            Nov 21, 2021
                            Report
                            Copy

                            Address: Reliance Smart, Commercial Complex Plot No. 71/4 Street no 262 Mahanadda Oppo Gulzar Hotel,MP 482001

                            I buy 5 things from reliance fresh and one thing that is extra is gone by mistake in the trolley and i don't know about it the gatekeeper checks the trolley and the bill and he not say anything to me one employee comes outside and talk rudely to me that i steal the thing if i steal the thing why should i kept the product in trolley, i hide the thing in somewhere i tell them but they saying that I have steal the thing and i buy many things from reliance fresh and belongs to a good family so why i steal if i see the extra product in trolley i definitely give the product to mart.I Know the mistake done by me and i accept that the product is unbilled and i kept but I don't know about that i tell the employee also but the behaviour of employee and gatekeeper is very bad.
                            Reliance Fresh customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abel Anil
                              from Ernakulam, Kerala
                              Nov 17, 2021
                              Report
                              Copy

                              Address: Vazhakulam(686670),ernakulam,kerala

                              I was paying the bill through debit card. So the machine had some connection issue.when it was alryt the staff(male) inserted my debit card and asked me to type in my pin. Then i took the machine so that i could type in my pin privately .But the machine was wired and i didnt notice it which disconnected the machine.the staff was realy angry and he said the lady staff near to him that "the boy pulled the wire off " in a very bad gesture which was really rude as i could hear what he was saying.than he let the lady staff take care it.This was a really bad experience as a costumer.
                              Reliance Fresh customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ajaybangalore
                                from Bengaluru, Karnataka
                                Nov 11, 2021
                                Report
                                Copy

                                Address: Reliance fresh, Opposite to JP park, Mathikare, Bangalore

                                Employees are not helping at all. When you ask about a product, they say it’s not there. If checked ourselves, it’s there. No one in billing, has to call someone and wait. Stopping recurring visits if things don’t improve.
                                Reliance Fresh customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aishwarya umapathi
                                  Oct 29, 2021
                                  Report
                                  Copy

                                  Address: Nandini layout

                                  Hi there, I went grocery shopping to a reliance fresh near my place, I wanted to use my Sodexo food coupon money for the payment but the cashier insisted on sodexo card, I explained that since we are working from home, I was not given a card by my employer but I can make the payment through the Sodexo Zeta app on phone and that I needed the merchant ID to do it, but the cashier rejected the mode of payment but on the Sodexo app it says reliance accepts it ..I was very disappointed by this, since I've been a reliance card holder from many years. Please resolve this soon.
                                  Reliance Fresh customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kumudsesha
                                    Oct 25, 2021
                                    Report
                                    Copy

                                    Address: Realince fresh swagat hotel Nagole hyderabad telangana 500068

                                    I had made a purchase of groceries on the 17th of October for a bill of 1646.5 rupees .The person at the counter made me to swipe the card twice and said it's not working and made me swipe the card at the next counter .The payment was made at the counter and I left the store .Two hours later I get message from my bank money debitted twice along with the third third transction debitted .I went back to store .The manager checked and said she has given a complaint .I waited for a weak now she says ur transction was not made atall abd speaks rudely and tells me to go any sought out with my bank .Is this the way to treat a coustomer .I showed her my bank statement .also .I am going through lot of turmoil with no help from the store .I need my money back that got debitted twice .
                                    Reliance Fresh customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jack boi
                                      Oct 23, 2021
                                      Report
                                      Copy

                                      Address: Velayiambalam Kollam Kerala Pincode-691012

                                      I have bought some groceries on 18/09/2021 via UPI .The UPI transaction failed two times.They told me the refund will be processed within 4 days and no need to be afraid. But its been more than a month the worst expereince from reliance store, Vellayitambalam Kollam Kerala.

                                      Why Reliance is so money hungry and Scamming customers money. Please people be aware of reliance petty action before your money gets stolen from them . I lost 363 Rs two times and staff and customer care dont care about it
                                      Reliance Fresh customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sajith Somasekharan
                                        Oct 19, 2021
                                        Report
                                        Copy

                                        Address: S N Junction, Thripunithura, Ernamakuplam, Kerlala

                                        All the counter they put a pluck card of only accepting CASH in J N Junction, Thripunithura, Ernamakulam, Kerala for past 7 days and Also manager is OOO for always and not responding the query

                                        Is this called Digital Reliance?
                                        Reliance Fresh customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Pizza Corner
                                          2.9
                                          (12)
                                          Lion Dates
                                          1.3
                                          (134)
                                          Morestore
                                          1
                                          (450)