Reliance Fresh Complaints & Reviews

I renewed my two wheeler insurance policy at AVADI RELIANCE FRESH on 02/12/2014 at around 8.00 pm. The insurance copy issued is not printed clearly and not readable. I ask the person who handle the insurance she told that, give me a email id we send the insurance copy with in 10 to 15 min. But yet i am not received a copy. and i try to contact the store +[protected] several times nobody take the calls. If you help me please contact send a copy of insurance in my email id ([protected]@gmail.com) my contanct no. +91 [protected].

I had purchased some food items from reliance super jaipur(rajasthan). You say that you sell everything below MRP but reliance super sell some food items exact on MRP. When I asked store keeper then they make laugh of me. They insulting me. Who gave him the rights to insullt their customers. This is Arrogance by you. I thing to file defamation(ipc 499) and cheating case against you. If you want to don't lose your customer relation and customer believe then please settle this all.

Dear Sir, I would like to inform you that i Amarnath Singh Regular customer for your Reliance fresh. My CARD NO. is [protected]. Today evening i am purchage a MAGGI VEG ATA 320 gm Product MRP is Rs. 85. But Billed Rs. 95. (CIN NO. U01100MH199PLC120563) Unfortunatly we had check bills than it seems. Earlier i purchege a milk Pwdr Amuliya 500 gm Rs. 20 off that pc. But Billed Actual MRP without Off/ Discount. Normaly Customer will not check Bill Properly. Kindly Check Your Service and do the needful. So, that Customer not loss time and Money. Please rivert me your reply. Your Faith fully Amarnath Kr. Singh Buty More Ranchi

At the thippsandra branch in Bangalore many commodities especially fruits are ROTTEN with flies on it and no effort is taken to refill it even after the load has arrived. Will the manager himself buy such rotten stuff ? Also it is always said that the load has not arrived even as late as "7 PM" when the normal time for the load to arrive in the evening is 4 :30 . Also many items are sold to the vegetable vendors nearby without any limits in the quantity . The change is not tendered correctly and when people ask to why the change is not available some of the staff at the billing counterreply that they can go ahead and file a complaint if they want and that they really don't care . Some of the staff are rude and really terrible to deal with . I have been going to reliance since it started here but it has never been as bad as it is now . If thsi continues am sure many customers who have been coming here since long will stop coming . Some have already stopped ..I hope reliance takes this issue seriously

This was the 4th time, I have faced this issue with Reliance Fresh Store in Marathahalli (Near ICICI Bank), Bangalore.This store is in Raja IKON building. Every time they don't give change and say that we don't have change, please take next time. Next time no one remembers. Even if they have to give 9 Rs, they say take next time and they don't want to keep the change at customer side. This time when I argued, the person at billing counter started shouting at me and started using abuse words. Other customers were also watching this. Please take action against that person and also tell them to keep the change. Thank You.

I purchase household items of Rs. 2672.48 and Rs. 1034.50 on dated 19.10.2014 from reliance fresh shop, civil lines, jabalpur on my reliance card no. [protected]. This shop give the offer of cash back for purchasing worth Rs. 2500/- or above. But the shop did not give me any cash back till today on the above purchasing.

n the Reliance fresh shop in New Thippasandra branch in Bangalore many commodities are hidden in the store and are sold to vegetable vendors in large quantities., The vegetable vendors buy several kgs of tomatoes, cauliflowers in large numbers thereby depriving others . Also the manager favors them and hides several commodoties and when questioned is rude in his approach Please look into this matter and correct quickly as it leadds to several dissatisfied customers

dear sir, my reliance one card no [protected] has 200+ points fro redemption, but when i contacted pt jacob road, thoppumpady, kochi kerala branch of reliance fresh i was told my card is old type and issued me a new card with no [protected] telling me to come again for transferring old card points to new card later.when i went later i was told it is not possible, however i can redeem the points. During next visit i was told their machine is not working so can't be redeemed. this has been happening repeatedly happening. i request you to please look into the matter and do the needful to restore my belief in your esteemed company's reputation amit [protected]

Dear team On 28th Oct, 2014, I am a regular customer of Reliance fresh, my name is Shivsagar, my Reliance One Card no. is [protected] and my e-mail id is [protected]@rediffmail.com. I purchased FMCG items for Rs. 4646.72 from Reliance Fresh, Kohe-Fiza Branch Bhopal but at the time of payment I used my HDFC Bank Credit Card. When they swiped the card by staff he said it is not working properly, and make Payment with Other Option i was make Payment with my HDFC Debit Card but money was deducted two time from Both Cards Debit and Credit Card also. When I make Complaint for Refund on 5th November 2014 through Complaint NO :- 1978498 to give back the money, he asked me that for Submit Bank Statements and Credit Card Bill . i also submit the requiredDocuments to Reliance Fresh at Bhopal but there is not any Response From Reliance for the Same. also Current Status of My Complaint (NO:[protected] is Show Pending at toll free NO. I Request to you kindly forward this to Reliance Fresh Higher Management and arrange to refund at an earliest.

I am not getting my things which was for home delivery in time ie not also within 24 hrs.my house is just 2 min walk from your store and it has happened twice consecutively...though free home delivery written over there...very disappointing service

Dear Sir, I went Reliance Fresh yesterday i.e. 16th November 2014 11:a.m. and purchased 5 KG Sundrop Oil and the receipt was attached in this mail.When I went and opened the can I was shocked! shocked! it was filled with only water there is no Oil in the can...Would like to bring to your kind notice and request your suggestion on this. Based on your advise will go to the Reliance Fresh today... Regards, Cheela Srinivasa Rao Hughes Systique India Private Limited D-8, Infocity-II, Sector 33, Gurgaon Haryana - 122001 Tel #[protected] Fax #[protected]/2Mob # [protected]

Sir This is in regard of the incident that took place today when i went to purchase the groceries in the reliance fresh store code no:0127 situated at f-99.bali nagar near ramesh nagar metro station, new delhi. I purchased the groceries from the store but no one was available there to pack the things and that i had to do myself ( as visible in the Cctv footage). The gaurd was standing just behind me.in all this hapazard situation, two ladies gt hold of my bag and stole the wallet containing Rs.10000/- cash and all my important dr cards and pan card..now who should be held reaponsible for this theft..Um really agitated at this moment and you just tell me what should i do? Although the store manager helped me with the cctv footage n all..but its of no use as i have gone through a huge loss. Kindly guide me that why should not i take this matter further.. Pallavi asthana [protected]

उज्जेनmadhya pradesh मेँ रिलायंस फ्रेश पर हमेँ रात साढ़े नौ बजे खरीदारी करने के लिए अंदर नहीँ आने दिया गया मेरा नाम आशीष भदोरिया हे मेरा मोबाइल नंबर [protected]रिलायंस फ्रेश रात को कितने बजे बंद होता हे

Hi, This is regarding the misbehaviour done by the cashier at the Reliance Fresh Counter which is located at Mira Road Thane, Maharashtra. Today for the first time i went to Reliance Fresh store and the behaviour I have got from the employee available there I was surprised to see that such a big brand and that to part of RIL has employee such type of staff who use slangs for customer. And after speaking to store manager also there was no resolution we are getting since store manager was also least bother about what is happening in the store. After this experience will not be prefer to go again to such retail store and will not suggest also to go in such store for whom customer is like a common man and they can treat with customer badly. I dont o what basis the upper management in Reliance is planning to open further 450 stores wherein they currently dont know what type of behaviour their staff are doing in the existing stores. I am really fed up with such type of behaviour by Employee- Swapnil Kadam- Cashier Employee - Anand Kashinath- employee Code[protected]

Yesterday evening I entered into the Reliance Fresh store at Golmuri, Jamshedpur. Did the hectic shopping for around two hours. When reached at billing counter my turn came after a long que. The billing person took another 10 minutes to clear my items. For payment when I produced my credit card he replied that they don't accept cards. There were four card swipe machines nearby and nowhere it was mentioned as cards are not accepted. I requested him as I was not carrying cash with me and already spent more than 2 hours valuable time of my whole family and car fuel as well. Even after that he has shown me the door and removed all the materials from the bag to his desk. It was an embracing situation for me. The sales man was completely rude, not even told me to get the cash from nearest ATM.

Hi, I am writing this complaint regarding having Very Bad Experience this morning at Reliance Fresh Store at R.P.D.Cross, NH4-A Road, BELGAUM (KARNATAKA) Offer was written for MONGINIS CAKES ( 40gm & above) BUY 2 & GET 1 FREE. But when I bought this product & when I reached the Billing Counter, I was told that Offer is not Valid. Now how can you do this to your customer by giving wrong offer? This has happened 2nd time with me which is totally wrong. I want clarification as well as Compensation for wrong offers from your end at Earliest. PRASHANT SHETKE BELGAUM (KARNATAKA) [protected]

Dear Team, It was a repetative bad incident & experience for me at the Prerna tirth, Ahmedabad Relieance Fresh store by the Store Manager (Mr. MANAN). I had a very pathetic experience with both Manager. The billing was done by the manager & when I asked that why the Sodexo Meal voucher wont be acceptable for the Juice then he started saying that "Puchase if you want or get lost... Also started using abusive language & started shouting when I asked him to talk properly". The behaviour of the rest staff is not bad but the behaviour of the manager is always pathetic .. I've seen him speaking in this manner with other customers in past incidents also. Moreover a couple of staff had said to me outside the store that Mr. Manan is rude to staff also. Pls look into the matter & request you to take strict action against the employee which is causing trouble to the customers & staff also. If required, pls call me & I'll be there for the assistance. Thanks & Regards Chirag Doshi Email: [protected]@gmail.com

I was at sindicolony yesterday 30/10/14 around 3pm. I'm writing to complain about the bad costumer service provided at the counter. I had an issue with my debit card. The lady at the counter was I'll mannered and had no ettiquates to talk. We come to fresh for a standard service if we have to encounter such tone and language we would rather go to a veg. Market. We expect humbility and well trained people. I hope you take appropriate action. Thank you.

Team I had a very pathetic experience with both Manager and Staff Lead at Madinaguda (Hyderabad)Store today...The billing done by the staff had many mistakes hence asked her to refund the extra amount charged, the reply I got is that they will not refund even though they have done the mistake it is like Gundaraj ...and the behaviour of the manager was more pathetic ...at the last the manager challenges saying that the product is already at discount and how customer can again look for a discount, the basic is he doesn't even understands how the discount format works and for sure he needs training one how to handle customer and second he should be aware about the promotions if he is really a store manager...I appreciate if action is taken on the same so that no other customer suffers and even the Relaince brand doesn't have impact

reliance fresh staff and local store owner are running scam. all the discounted products are sold to local store owner on commission base. how about customer need if local store owner gonna buy every heavily discounted products before customers knows it. pls take action. pls do check the cctv footage.