Reliance India — Broadband | |||||
Hi Reliance flocks, Even after repeated complaints on connectivity issue, it stays. I have taken the 4Mbps plan of monthly rental 1143. Since May I have logged a lot of complaints for the same issue and nothing is resolved. 1) I do not see any refunds on no connectivity days & even charged for late payment even though there is no connectivity. April month late payment was promised to be reversed but still not reversed. 2) If the issue is something which you cannot resolve. I can peacefully switch to other providers. Below are complaint details logged for this month. Since morning there is no connectivity!! [protected] jun 3rd [protected] jun 7 [protected] jun 13 [protected] jun 20 [protected] jun 28 Please send me the usage on an hourly basis for this month June 2016 & May 2016. Sub id :[protected] Regards, Jibin [protected] Was this information helpful? | |||||
 5 Comments | |||||
Comments
Dear Jibin,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Hi Reliance team,
Hope you havent noticed the complaints raised for same issues on below dates,
July 3rd[protected]
July[protected]
I was assured the issue will not happen again and now connection is gone more than 24hrs.
I did not recieve any detail on usage for June 2016 & May 2016.
Sub id :[protected]
Feel free to reach me @ [protected].
Regards,
Jibin
Hope you havent noticed the complaints raised for same issues on below dates,
July 3rd[protected]
July[protected]
I was assured the issue will not happen again and now connection is gone more than 24hrs.
I did not recieve any detail on usage for June 2016 & May 2016.
Sub id :[protected]
Feel free to reach me @ [protected].
Regards,
Jibin
No connectivity since July 11 no resolution as well.
Lost faith.
Lost faith.
Hi Reliance team,
I have raised multiple complaints since April 2016 on speed and connectivity issues and it continues.
Its hard for me to call up customercare on a daily basis to get the connection active.
and more over for May 5+ days net was not working and June 10+ days and now for july 5+ days
I had requested for detail report for May and June which i didin get yet.
Below are the complaint details which i raised when im in town. There is not point to pay 1150 per month
And complaints get closed without the issue being resolved/notification.
Complaint details
[protected] jun 3rd
[protected] jun 7
[protected] jun 13
[protected] jun 20
[protected] jun 28
July 3rd[protected]
July[protected]
july[protected]
july[protected]
And on top of it late payment charges and no refunds being processed.
Please initiate the cancellation for the same connection Sub id :[protected], I have requested the same in todays complaint.
Process the refund asap. I do not want to continue. Since i have paid in advance for July month, there is no payment due from my end.
Regards,
Jibin
[protected]
I have raised multiple complaints since April 2016 on speed and connectivity issues and it continues.
Its hard for me to call up customercare on a daily basis to get the connection active.
and more over for May 5+ days net was not working and June 10+ days and now for july 5+ days
I had requested for detail report for May and June which i didin get yet.
Below are the complaint details which i raised when im in town. There is not point to pay 1150 per month
And complaints get closed without the issue being resolved/notification.
Complaint details
[protected] jun 3rd
[protected] jun 7
[protected] jun 13
[protected] jun 20
[protected] jun 28
July 3rd[protected]
July[protected]
july[protected]
july[protected]
And on top of it late payment charges and no refunds being processed.
Please initiate the cancellation for the same connection Sub id :[protected], I have requested the same in todays complaint.
Process the refund asap. I do not want to continue. Since i have paid in advance for July month, there is no payment due from my end.
Regards,
Jibin
[protected]
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications