Claimed

Reliance Industries Complaints & Reviews

www.ril.com

1.3

Updated: Jan 5, 2026

Complaints 629

Resolved

155

Unresolved

474

So far, so good. Reliance Industries is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Industries will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Reliance Industries

Having problems with Reliance Industries?

File a complaint and get it resolved by Reliance Industries customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Industries

Reliance Industries reviews & complaints page 21

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 176206

It is very unfortunate that we are troubling from last three month of harassments due to billing of reliance communication in himachal pradesh. We have corporates connection but from last three month they didn't generated wave off bills or complete bill. Unfortunate no one care for it even head of reliance mr ajay. They barred our incoming also. Please where i have to go. We don't have incoming not outgoing. When they given memodrium for new connection they are liable for gave us service without interruption's. We already paid 8500. I don't know where to go.

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 534186

On 22nd we complaint about non installation of water purifier surprisingly still 3.30pm on 25.10.2016 there is no response from neither your side nor from your store. What is this? Simply one call is came from your side regarding the working of instrument on 23rd. On 24th we approached your store located at bhimavaram for installation. Even though there is no response. I think you are unfit to do service and there is no control on your staff. If the problem not solved in a couple of days we are willing to refund the purchased item. Reliance industries complaint status update [id: 1410937

Reliance Industries customer support has been notified about the posted complaint.

Oct 26, 2016

Updated by yendagandilscs Reliance Industries Complaint Status Update [ID: 1413400]
still not completed

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 534186

We purchase aquaguard genus at reliance retail ltd bhimavaram with 3 yrs extended warranty under reliance resq on 28.09.2016, the product was delivered on 06.10.2016 after making several calls. even though still today they are not installed the purifier in our premises. we approached store by telephone and personally there is no response till today ie 22.10.2016 12.40 pm. cin no u01100mh1999plc120563

Reliance Industries customer support has been notified about the posted complaint.

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Oct 25, 2016

Dear Valued Customer,

We are sorry for the delay. Help us by sharing your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226010

I have generated Barcode on my app but its disappear after sometime.
I have trying regenerating it but no sucess, even tried reinstalling the app but again no progress.

What app is this that doesn't saves the user creds/data...???

Provide the solution or a new Barcode

My details by which I have registered on the app are:

First Name : Manpreet
First Name : Singh
State: UP
City: Lucknow

Reliance Industries customer support has been notified about the posted complaint.

View replies

I

idotao

from Allahabad, Uttar Pradesh

Oct 19, 2016

My reliance Jio sim - [protected] has been activated but no call or data services are being provided by the company, their customer care is also not picking call after being on line for more than 10 minutes. It has been 4 days after I have brought the sim.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Raipur, Chhattisgarh

Sir,
I purchsed a mobile (Samsung j2) at a coost of rs.8051/- from reliance retail limited, chhattisgarh city centre on 19 sept. 2016. (Cash memo service no.[protected], cin no.-u01100mh1999plc120563). Further, i was provided with a reliance jio sim free of cost. Despite my repeated visit to the shop, the customer attendent has not enabled the required application, net service inthe mobile. Also, the jio sim is not yet activated as on date (Almost close to one month). The service is highly hopeless (Sorry! Only attend during purchase and do not bother to respond subsequently). Hope your intervention will provide me the service. Thank you.

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400068

Website: www.jio.com

I had visited the reliance digital express mini store in dahisar, mumbai for about 3 times and every time i was asked to come later as the jio sim's used to get finish very early. Once i stood in line from morning 9:00 am and the store started issuing sim cards from 12:00 noon. I waited for 4 hours. When my turn came at about 12:45 pm i submitted my passport copy for identity (Id) proof and address proof, but the counter person refused to accept it and said registration is only possible through aadhar card. If this is the case then why the company while generating coupon code is not mentioning that sim's will be issued against aadhar card only and why it is mentioned that any id and address proof along with one photograph is needed while registration. I have lost 15 hours in total and that too all in vain as finally i was refused for a sim card. Do time of people have no value?

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 700005

Website: www.jio.com

I have purchased a JIOFI 4G Dongle JDR810 on 25.09.2016 with an understanding that unlimited 4G data will be available till 31.12.2016. Sim was provided alongwith Dongle and same was activated on the same day. First day usage was satisfactory and I was getting about 1 mbps download steed. But after a day the speed throttled to 10 kbps which is worst part of the story. I feel cheated since there is absolutely no response from Customer care.

Request an early solution through this media.

JIO SIM No : [protected]

Alternate contact No : [protected]

Thanks

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400021

Website: www.ril.com

I have purchased a LYF Flame 8 handset with Jio preview offer for 90 days unlimited 4g access on 15th of august, 2016 and my Jio number is activated on 24th august and it showed that I was eligible for Jio preview offer with unlimited 4g access for 90 days which was supposed to end on 24th November, 2016. Suddenly on 5th September my plan was migrated to Jio welcome offer with 4gb data capping per day. It is totally unacceptable and I feel cheated. My sole purpose of purchasing the LYF Flame 8 handset is to avail Jio preview offer o[censored]nlimited 4g access for 90 days. On 5th September, 2016 they have opened their network for all and cancelled my previously promised Jio preview offer for 90 days unlimited 4g. I have only able to use unlimited jio preview offer for 12 days. The quality of the LYF handset is very poor and it does not worth the amount (Rs.- 4199/-) without the Jio preview offer. I have tried to contact Jio customer care several times, but there is no response from their end. This is simply a case of false practice and I want my money back as compensation, i.e. Rs-4199/-.

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: jioplay.in/jio/#/login?origReq=%2Fhome%2Flive

This is to bring to kind notice that the Jio Play android app allows you to see the tv channels provided by Reliance Jio Infocomm Limited

But there is no access with same credentials on https://jioplay.in/jio/#/login?origReq=%2Fhome%2Flive and http://jioplay.jioconnect.com/jio/#/home/live.

This web browser was working using Jio Play Video Plugin till end of July 2016. But last 2 months it shows error message that Invalid username or password. Please try again with your valid username and password.

It is not possible to have android phone always to access jio play tv using the app. Please fix this issue by providing access with same credentials on the mentioned website

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110092

DEAR SIR,

I want to your reliance jio sim i have already apply for jio sim in v3s mall nirman vihar but he saying that again and again that my server down so please come to after two days but two weeks spend the day but i didnot get the jio sim so i request you please solve this problem and v3s mall jio distributor behaviour is very bad he abused to customer so i request you please change your distributor and solve this problem immediately.

Thanks
Regard
Jayant pawar

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha, 751001

Website: retailer sell jio sim

Sir,

One retailer make a charges of rs. 300 and sim activation wiithout id proof i have a proof and i[censored] visiit their shop as a customer then u will get the all information. If this sim is free why they are charges, and say sim activate within 3 days and sim not activated ... they cheated to person with the name of reliance jio.

Kindly take proper action for this . Because this is the bad thing and take a necessary action to this action as soon as possible.

I ll give u retailer here is not option for attach file other wise i ll give u their card . i want to give u shop name number and adress...

GEETA MOBILE ZONE. Name : Debasish Dash address: Plot No. 524/1638, Patia Station Road Patia bhubaneswar
Mobile no. [protected]

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400005

Complain no. sr0000019esg
I brought reliance sim and lyf wind 6 phone from reliance xpress colaba showroom on 31 aug 16. my phone is not yet activated.in tv they are showing add that phone will be activated within 15 min. 8 days has been passed and phone not activated. please help. my reliance no. [protected]
Vinay shyam sunder jha
Alternate no. [protected]

Reliance Industries customer support has been notified about the posted complaint.

Sep 08, 2016

Updated by binayaries Activation of Reliance Sim
People

binay jha
Sep 7 at 1:38 PM

To

[protected]@jio.com

Message body
Dear Sir/Madam,
I have purchased Reliance LYF Wind 6 mobile with Jio Sim on 31 Aug 16 at a rate of Rs. 5500 from Reliance X-Press Store at Colaba, Mumbai. I submitted documents with form on 31 Aug 16. I was told that the sim will be activated within 2 days. Till now my sim has not been activated. Reliance Jio toll free no.[protected] AND [protected] usually remains busy all the time and no body picks up the phone. My alternate no. is [protected]. MY JIO NO. IS [protected]. The store in colaba doesnot even pick up my no.The number of Reliance store personnel of Colaba is [protected].No message has yet been received by me on my alternate no. In this regard a complain was file by me to custormer care no. SR0000019ESG wherein I was told that the complain will be attended within 30 mins. But no call has been received till now. Please help to activate the Sim. I am totally sad with the issue and please help me out. I may be forced to go to CONSUMER FORUM for redriesal of my grievance.
Regards
Vinay shyamsunder Jha
R 27/12A, HOLIDAY CAMP POST OFFICE, NEW NAVY NAGAR, COLABA, MUMBAI
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 249401

Dear sir/ ma' am,
My user id and password has not working... I can not earn following detail.
1) full & final settlement statement
2) pf slips
3) form 16
4) salary slips
5) pf transfer statement

You will be able to download following forms:
1) pf related forms
2) gratuity related forms
3) superannuation related forms
4) tax and lic related forms.
Please...

Helpful

28 other people found this review helpful

28 found this helpful

Address: New Delhi, Delhi

Submitted by r. C. Sharma on sun, 07/24/2016 - 17:25 and today on[protected]

We purchased a smart led tv 55w950a with its assessories from m/s reliance retail limited ambiance mall vasant kunj new delhi vide relationship id no [protected] dt.[protected], delivery ch. No.[protected] dt.[protected].

We did not bring to your notice unusual delay in delivery and intallation of this product for the simple reason that there could be some genuine problem with the vendor.

At the time of sale we were showered with bundles of promises about the customer service and support, but despite of our several phone calls to the vendors, none has visited us for demo and remote setting so far, although more than a fortnight is gone ever since, and thus we have not been able to exploit full use of this product for no fault o[censored]s.

Reliance retail limited ambiance mall vasant kunj new delhi
.
Smart led tv
.
Nct of delhi
.
Electronics & appliances
.

Aug 7, 2021

Complaint marked as Resolved

Reliance Industries customer support has been notified about the posted complaint.

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Aug 10, 2016

Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Durg, Chhattisgarh

Sir. I purchased one intex mobile from ur shop, reliance reatail limited, reliance digital shop no g-01 02 7 03 opp to surya vihar, junwani, bhilai, chatish gadh, o 04/02/2016.
On time of purchase ur person clearly told that against any issue of mobile he will take care with the help of intex.
The mobile failed and i submitted it to ur shop on 14 th july 2016 in evening and got the assurance that they would sbmit it to intex service centre in very nex t day. After that i followed with ur persons no of times but never get satisfactory reply.
Then today i followed with intex customer care and got surprised hearing that reliannce person had submitted the mobile to intex service centre on 25 th of july and all ur persons is simply playing with me from last two weeks.

Myself is old customer of reliance and never faced this type of negligence in past.

So pl take suitable action.

Mobile imei no [protected]

Eann[protected]

Aug 7, 2021

Complaint marked as Resolved

Reliance Industries customer support has been notified about the posted complaint.

View replies

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Jul 29, 2016

Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 334001

I purchased a lyf phone with a jio sim on 23rd july and the bloody sim has yet not been activated and tried several time at digital express to get it activated but noooo response from there... Tried callingat the toll free number but noooo response.. What the hell is this...
Activate is as sooon as possible otherwise i am filing a case in consumer court with all the valid documents with me...

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Madurai, Tamil Nadu, 625017

Website: Reliance customer care

Hi
Purchased egg ref to inv no:[protected] today at Reliance retail at Madurai-tamilnadu, but found to be spoiled... Hence like to bring to your notice and looking forward to see that I've been compensated for this

Thank you

Stalin
Mob no:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226018

Website: www.consumercomplaints.in/new_complaint

Sir/madam
I bought shirt from your aminabad showroom, it is defective because thread of the shirt are over reaping because of its weaving, so, it deemed to be a faulty material, which is impractcal to use. Being a faulty material its not acceptable so, do advtce your dealer to change my shirt as early as possible and being a premier brand its also advised to you to call off sales of same material on sake of goodwill of reliance indrustries
Qty 1 item name plu[protected] vml rmg sht ah ashfs ec no: eoss
Date of bill 10/jul/.2016
Do the necessary by immedeatly.

Reliance Industries customer support has been notified about the posted complaint.

View replies

S

sweet39

from Lucknow, Uttar Pradesh

Jul 19, 2016

We are looking to an early favourable action.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bijnor, Uttar Pradesh, 246761

Website: www.jio.com

I bought new 4g connection which they have launched for which i had to buy their hand set costed 13000 because their simcard was not functional in any other hand set. And the connection cost was free with it. But i am not able to use it as there is no network at my workplace and my home about which i confirmed before buying and they confirmed that there won't be any such problem. Moreover my shop is in the main market and my home is in the heart of the town where there is no such problems with other service providers. Also on complaining they kept my phone for 2days after which i didn't get any result and i ve returned my phone again. But they have refused to refund my money. Kindly help

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 603001

Wall Fan 2 Numbers Not working in our office. Need your support for Look the Problem and resolve. Address : Reliance Corporate IT Park Ltd, 4/5A, Aarupadai Palace, Ist Floor, OLD TKM Road, Chengalpattu, (TN).

I need Customer Service immediately to rectify the Problem in Fan and enable to working condition

Contact No : [protected] / [protected]

Regards

R.Parameshwaran

Reliance Industries customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines