[Resolved]  Reliance Infocomm — Jio sim

Address:Bangalore, Karnataka, 560100
Website:Www.jio.com

Hi,

I have suffered a lot to get a jio sim. I have visited Ecity Reliance digital store more than 10times in past month but they are changing the rules for getting a sim again and again.
I visited on sept 3rd they wrote my name and number and said we will call and then you have to come to get the sim. When i didn't get the call i visited two times and they said wait for the call and on 13th sept when i visited store there was different scenario they were giving sim to only those who have karnataka adhaar card. Outside people they aren't giving and also there was no line nothing. Simply people were standing and they were giving the sim. If you can't give the sim then from first only tell us. So that we won't suffer. Whats the rule ? Is there any rule that if I don't have local adhaar card means i won't get the sim ???
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Sep 21, 2016
Complaint marked as Resolved 
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Dear Soumyadeep,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital
soumyadeep09's [Complaint's author] reply, Sep 16, 2016
Hi Team,

Thanks for your quick reply.
As per your query,

My Contact number - 9483557257

If you have any questions please let me know.

Thank You
Soumyadeep
Reliance Digital Customer Care's response, Sep 19, 2016
Dear Soumyadeep,

Thank you for sharing your contact details. Our team will connect with you and provide a resolution.

At Your Service,
Reliance Digital
Reliance Digital Customer Care's response, Sep 20, 2016
Dear Soumyadeep,

We believe our team has got in touch with you and your concern has been addressed. Do let us know for any further assistance.

At Your Service,
Reliance Digital

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