[Resolved] Reliance Infocomm — Mobile postpaid

rkshah1000

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700071
Website:	www.rcom.co.in

Since more than 6 months been using the connection with unlimited plans
suddenly this month i received an sms indicating the bill amount which goes triple the rental.
when i look into the ebill i found that my bill plan has been changed and there is a high usage on data.

i am shocked what to do...tried to understand the same with customer care
but no resolution.

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Aug 9, 2021

Complaint marked as Resolved

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Mr. Shah,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications