Reliance Infocomm — Unnecessary account balance deducted | |
I recharged my reliance no. [protected] with Rs.200. and all the balance has been deducted, getting multiple message related to some vas services which I never raised a requests and balance has been deducted. Please let know how can I get my money back and stop this fraud which reliance doing a lot of time. I am really very frustrated. Please let me know where I can raise a complaint against this fraud. Was this information helpful? | |
3 Comments | |
Comments
Dear Suraj,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!
Cheers,
Reliance Communications
22%
Complaints
260
Pending
0
Resolved
57
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications