Reliance Jewels — very poor service

adrija debroy

from Bengaluru, Karnataka

Address:

560066

I had purchased a diamond ring and the diamond had fallen off within 15 days. I was told that it has happened due to a manufacturing defect and would be repaired in 7 days. Even after wating for 63 days i have not received the product. I have visited the store multiple times to enquire and every time i was given a new date. Finally i had to ask for a refund and that too did not happen easily. Multiple calls and visits to the store were required. It was a harassment for 2 months constantly following up for something which was promised to be done in 7 days.

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Comments

RelianceJewels

from Bengaluru, Karnataka

Dear Sir /Madam,

First, I would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. Could you share a bit more information with us so that we can get to the bottom of this.

For example, would you mind sending us full name & contact number shared while billing and the @ customercare.[protected]@ril.com

Regards
Reliance jewels

Dr Arvind max hospital

from New Delhi, Delhi

Dear Sir, I m your regular customer.
I bought 4 lakhs gold jewelry from Ur show room in Preet Vihar Delhi.
Your worker has changed the jewelry which I have selected and paid the full amount.
I lost my faith on your showroom.
Please do exact same advertisement which you are providing to customer.
Thanks.
Regards.
Dr Arvind
pH no.[protected].