Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6546
Resolved
365
Unresolved
6181
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
422

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
urathi111
from Surat, Gujarat
Report
Copy

outgoing calls discontinued for my jio number 8080318352

Address:Pimple Saudagar, 411027

Hi,
Yesterday (15th oct 2019) my outgoing calls service is been discontinued for my jio number [protected] with a reason of misuse.
I am using this number for my personal use.
I have also checked the calling limit cap for day to restrict commercial use, but in my case i am just making major calls to 1 particular number so i dont think it can be considered as misuse or commercial use. I have recharged my jio number with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mishtu Ghosh
from Mumbai, Maharashtra
Report
Copy

subject : disappoint for data internet message

Address:Hakimpara SILIGURI, Darjeeling, West Bengal, 734001

Im writing an email about the service for reliance jio. Im very disappointed about the service.net speed very slow, i can't used daily 1.5 gb data per day but always received massage from reliance jio 50% or 90% data i have used. Till now i have used 0.26 gb data,
Remaining data 1.24 gb right now. Attachment given below. Plz solved my problem asap....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sadaqat Khan
from Budaun, Uttar Pradesh
Report
Copy

4g speed is not provided

Address:Ganj bazar, Moradabad, Uttar Pradesh, 244001

I am using jio from starting of this company.
I always complain about 4g speed pf internet and company always say that we setting up new tower site in your area but unfortunately jio is providing worst service of internet in my area.
I want a good internet speed as i am paying for 4g internet but my all data get wasted because of poor speed.
Please make better internet speed or give me discount on all my recharges.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavya Rawat
from Mumbai, Maharashtra
Report
Copy

forcefully jio tower is to be installed on disputed land

Address:Sarai thok west near maharaj singh park, Hardoi, Uttar Pradesh, 241001

I want file complain for installation tower in district hardoi(urban)UP...
Firstly the tower which is to be installed is in very populated place which is going to affect a lot of people...
Secondly the land is disputed ...
Now I just wanted to assure that when the whole matter ia solved by the court then only tower is to be installed...

Important info:
Tower no.055
Neeraj singh has taken the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atulkarwa
from Mumbai, Maharashtra
Report
Copy

refund of deposit

Address:Mumbai City, Maharashtra, 400053

I have complained 10 times over the last 3 months to their customer care for refund of deposit for giga fiber connection. They just keep giving me a service request number without resolving the issue.

The back-end engineer says they haven't received those requests. There is no point in e-mailing of twitter as they are good for nothing.

They are cheating the customers and just using their money. Everyone please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabakaran456
from Namakkal, Tamil Nadu
Report
Copy

customer care service not available

Address:2/133g , Murugan kovil , Mayyam PIllaiyar Kovil st ,salem road, 637001
Website:198

Today i done 10rs for iuc but not other network call not working so i contact the customer care but they are not responding my calls customer excutive not pickup the calls, useless jio customer care i am only recharge this number but right now i am helpless...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chhavi shanker
from Gurgaon, Haryana
Report
Copy

no internet on my reliance jio prepaid connection

Address:India, Patna, Bihar, 800023

My prepaid connection with reliance jio is-[protected].
I got it recharged on 6th october 2019 at 7.46 pm online by making payment through paytm with rs 500.00
But didn't get the internet facility. On contacting customer care subsequently,
I was asked by them to wait till end ofdurga puja festival for its functioning to start. But till today i am not getting the internet on this sim. It is causing lots of inconvenience....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:578/shastrinagar dadabari kota rajasthan, 324009

399 rs debit my account but recharge are cancell c. C. Executive asked i recharge my no[protected]on date 9/10/019 on time 10:27pm by upi paytm upi payment paid successful you but my recharge cancell by u and payment are received by your citibank i want refund my money which is debited if you are not received payment by upi then you send me confirmation in writen on my mail id s. K. Kapoor [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srikar Siddarth
from Delhi, Delhi
Report
Copy

recharge successful but services not delivered

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 11th of october 2019, on the due date. I did not receive any sms from jio confirming the recharge and the myjio did not app show that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
NARENDRA Singh Rajput pikkynandy
from Mumbai, Maharashtra
Report
Copy

payment received no message received

Address:Sagar, Madhya Pradesh, 470004

I have recharged a no.[protected] with plan 399. Payment from my a/c has been deducted but no message for recharge confirmation has been made. It was due to sudden shut down of my mobile phone but the payment was made before the shut down. So please do the needful, as the present activated plan on the number [protected] expires tonight, which will cause unnecessary inconvenience in operating the phone. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka Subhash Khanna
from Noida, Uttar Pradesh
Report
Copy

pertaining network issue

Address:A-block, Shastri Nagar, New Delhi, Delhi, 110052

Hi to all the associated authorities,

I am a resident of shastri nagar, a-block, delhi-110052, and i am facing a continuous network issue. Despite having assurance with customer care, no action has been taken yet. It is quite difficult to manage the phone networks, also most of the times, i have to sit outside my home in order to gain some networks. It's really hard to mange most of the times.

If possible,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
San v
from Mumbai, Maharashtra
Report
Copy

new mobile phone not working

Address:Mikki Sakai, peraiyur, peraiyur (t.k), Madurai, 625703

3 days back I have got new jio mobile phone, it didn't work, they are making me sick like anything to activate the call service, n number of fake reasons they are telling. They are not giving the money back &they are not given the bill too when I purchased. Literally compelling the people to give the Aadhar card, I argued &denied to give the the adhar card but I gave the driver license, looks like they have been intentionally torturing the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shri29
from Mumbai, Maharashtra
Report
Copy

making customer fool and stopping the outgoing services

Address:MUMBAI, 400067

- reliance jio infocom making fool to ask that (We are noticed that your jio number... (Being misused to make abnormally high number of calls - and out going services will be stopped)) when there are no high number of calls we make. Just using personal use.
Just jio infocom making fools and stopping the services.
If you have notices then share the proof.
I think jio infocom vasai, maharashtracan be notice anything without...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devinder Phartyal
from Mumbai, Maharashtra
Report
Copy

tower. calling and internet issues

Address:D-158/a Baljeet Nagar near Sanjay park New Delhi 110008, New Delhi, Delhi, 110008

Hello.
Actually tower is removed our area in 24 sep 2019 .
But it was not re-setup our last 18day . people Are having difficult to calling someone & using internet facility .if any emergency situation happen how would call& inform to other . Customer care not clearly answers our problem. If you are not maintain your service properly why you marketing Jio telecom......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Bhalothia
from Mumbai, Maharashtra
Report
Copy

jio recharge done but not showing in app

Address:Vill-gadarwas, Po-dalanwas, Mahendragarh, Haryana, 123024

I have done a 399 recharge but not shown in jio app and myjio.com my balance also deduced from my account. My number is [protected] i have call to customer care they say it does not show please call later solve my issue this problem comes first time solve it and recharge my number or refund my amount of rs 399 to my same account from which it deduced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kna
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged jiofi. plan displays as activated, but not working

On 06oct2019, i recharged my jiofi no. Xxxx3057; for rs.449 via paytm ref. Id [protected]. I received successful txn note from paytm, but not from jio. I emailed jiocare. They confirmed receiving money, but said plan is in a que. Asked me to handle activation from jioapp, - my plans -activate. I did that. But, the plan indicates it is already active.

There is a contradiction; if the plan is in que, how come "activate" option...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya V.N
from Bengaluru, Karnataka
Report
Copy

poor network connectivity in mysore dattagalli extension

Address:Mysore, Karnataka, 570026

We are experiencing very poor network in dattagalli extension in mysore.
Please look into this issue and resolve so that we can use jio sim there for network. The network seems to be very bad and we are not even able to make calls. We are also using jiofi hotspot device, which is also not able to receive signal.
Address:
Dattagalli, kanakadasa nagar,
Rajarajeshwari nagar,
Mysore,
Karnataka-570026,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jishumondal123
from Gobardanga, West Bengal
Report
Copy

not give sufficient internet speed

Address:722102

After recharge sufficient amount of plan i an unable to use 4g internet speed.
I complain against this in jio customer care, everyone said to me that we will solve this issue. But no action taken. Please help me i took administration in a online coaching by paing then 22000 rupees. But for lack of internet speed i am unable to use the coaching facilities.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Birse
from Mumbai, Maharashtra
Report
Copy

recharge not done

Address:House A3 khasra 211/421, Madhubannagar, 491001

I had recharged my jio number [protected] for 5-6gb vouchers on 3rd october 2019 and 3-6gb data vouchers on 4th october 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the payment was successful. Since then i am unable to add data vouchers since then and also want my money back if recharge not possible a total loss of rs.808 on my side.

Repeating the details
Mobile no:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikrant82
from Bengaluru, Karnataka
Report
Copy

jio fiber: no refund even after 40 days of refund request.

Address:Ranga Reddy, Andhra Pradesh, 500019

I have been constantly following up with jio fiber around cancellation and refund since 5th september. During this time i have called them around 25 times, and all my service requests have been closed without any solution.

A typical service request cycle is like this ;

1. I call customer care which creates a new service request
2. I receive a call from a +33xxxxxxx number who fixes an appointment with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy